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Jumbaktas Hotel

4.0 star property
Yesil District hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jumbaktas Hotel

Exterior
Indoor pool
Meeting facility
Business Room, 1 Double Bed, City View | Premium bedding, minibar, in-room safe, desk
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Airport shuttle
  • Area shuttle
  • Train station pick-up service
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The price is $107
$119 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchen
LCD TV
Hypo-allergenic bedding
  • 300 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Business Room, 1 Double Bed, City View

Business Room, 1 Double Bed, City View | Premium bedding, minibar, in-room safe, desk

Business Room, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 60 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property
Best Western Plus Astana
Free breakfast
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (156)
The price is $69
$78 total
includes taxes & fees
Dec 4 - Dec 5
Best Western Plus Astana
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About the neighborhood

Map
ul. Karasakal Erimbetov, 65, Astana, 010000

What's nearby

  • Khan Shatyr - 16 min walk - 1.4 km
  • Kazakhstan Ministry of Foreign Affairs - 17 min walk - 1.4 km
  • Bayterek Tower - 2 min drive - 1.8 km
  • The US Embassy and the Consulate in Kazakhstan - 5 min drive - 4.4 km
  • Astana Arena - 5 min drive - 4.4 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive
  • Astana Railway Station - 22 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Salone del Gusto - ‬4 min walk
  • ‪London Paris by Mafamille - ‬3 min walk
  • ‪KFC - ‬7 min walk
  • ‪Loyo - ‬5 min walk
  • ‪The Irish Pub - ‬9 min walk

About this property

Jumbaktas Hotel

When visiting Astana, Jumbaktas Hotel is a great choice to consider. You can indulge in facials or mani/pedis, and local cuisine is served at Jumbaktas, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other features.

Languages

English, Russian

At a glance

Hotel size

  • 60 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • Business center
  • Meeting room
  • Conference space (3014 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa services
  • Steam room
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Jumbaktas - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This lobby lounge serves breakfast, lunch, and dinner. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 8000 per person (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.

Also known as

Jumbaktas
Jumbaktas Astana
Jumbaktas Hotel
Jumbaktas Hotel Astana
Jumbaktas Nur-Sultan
Hotel Jumbaktas Hotel Nur-Sultan
Jumbaktas
Hotel Jumbaktas Hotel
Nur-Sultan Jumbaktas Hotel Hotel
Jumbaktas Hotel Nur-Sultan
Jumbaktas Nur-Sultan
Jumbaktas
Hotel Jumbaktas Hotel Nur-Sultan
Nur-Sultan Jumbaktas Hotel Hotel
Hotel Jumbaktas Hotel
Jumbaktas Hotel Nur-Sultan
Jumbaktas Nur-Sultan
Hotel Jumbaktas Hotel Nur-Sultan
Nur-Sultan Jumbaktas Hotel Hotel
Jumbaktas
Hotel Jumbaktas Hotel
Jumbaktas Hotel Hotel
Jumbaktas Hotel Astana
Jumbaktas Hotel Hotel Astana

Frequently asked questions

Does Jumbaktas Hotel offer free cancellation for a full refund?
Yes, Jumbaktas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jumbaktas Hotel?
Yes, there's an indoor pool.
Are pets allowed at Jumbaktas Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jumbaktas Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Jumbaktas Hotel?
Yes, an airport shuttle is available. The charge is KZT 8000 per person one-way.
What are the check-in and check-out times at Jumbaktas Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Jumbaktas Hotel and nearby?
Jumbaktas Hotel has an indoor pool and a steam room, as well as spa services.
Are there restaurants at or near Jumbaktas Hotel?
Yes, Jumbaktas offers local cuisine.
What's the area around Jumbaktas Hotel like?
Jumbaktas Hotel is a short 16-minute walk from Khan Shatyr and 17 minutes' walk from Kazakhstan Ministry of Foreign Affairs.

Jumbaktas Hotel Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

We were extremely unhappy with our stay here. 1. It was cold in the room and we couldn’t use the heater, because it doesn’t work during summer time. Reception doesn’t have clue about it, and they were just telling us turn on AC for heat and wait 10 mins. 2. On the reception in the evening there was a random drunk person from the street. There are no any security there. 3. In the hotel restaurant they did not remember the whole order… We were waiting until we asked, and they were like.. “Did you order fish??”.. Of course, after waiting for an hour for the fish, we just decided to cancel it. That was the worst experience in the luxury hotel we had. Honestly, I do not understand why this hotel considered as luxury… I do not recommend anyone to stay here.
Alyona, 1-night family trip
Verified Expedia guest review

6/10 Good

The promised city view turned out to be a view on a wall. Wifi was spotty and restricted, The swimming pool was available for 10000 tenge. Breakfast buffet was basic and not really delicious or nutritious consisting of porridge, sausages, mushrooms, chicken wings, and a limited choice of vegetables.
Jacek, 2-night trip
Verified Expedia guest review

8/10 Very Good

astana winter
It is ok but poor room service.
Alexander, 5-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Elena, 1-night trip with friends
Verified Hoteles.com guest review

6/10 Good

The AC in the room was not working all of 4 days I stayed in this hotel. The sauna, swimming pool and fitness center are very good
Oleg, 4-night business trip
Verified Expedia guest review

8/10 Very Good

Good, not great.
Stayed a week, choose this property for its proximity to my work site. Room was large, clean and comfortable. Staff were mildly helpful, very little English spoken but genuinely attempted to see to needs when they could. Room was VERY quiet given that it overlooked a busy street with many honking motorists. AC only worked some of the time.
Katherine, 7-night business trip
Verified Hoteles.com guest review

8/10 Very Good

DAVID, 1-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

The hotel is beautiful and perfectly located, however the staff leaves a lot to be desired. I booked this hotel for the free pool access only to find out that it costs extra unless you are in a “business” room. This was not advertised and I had to get Expedia involved. It does not look like the hotel has updated this tidbit. Another lack of professionalism displayed was housekeeping coming into my room without knocking. I was about to leave within 10 minutes and figured I should jump into the shower. When I came out, (in only a towel), I saw my door wide open, requiring me to go out into the hallway to close it. I then saw that there were two women fiddling around in my mini bar. I am not sure how they did not hear the shower running when they entered, but regardless, instead of excusing themselves for the misunderstanding, (which would have been completely excusable), they just looked at me and kept working as if I was in the way! I had to yell at them multiple times to get out until they finally got the hint. When I returned that night (after having put the “make up my room” sign on the door, I noticed that they did not replace my towels that I had left on the floor for replacement. I unfortunately did not notice this until I was coming out of the shower and saw dirt on my towel as I was drying off. The bed was haphazardly put back together by just draping the comforter on top of the bed. Pillows were left on a chair. Location is great, staff is appalling.
Verified Expedia guest review

10/10 Exceptional

Everything is good.
Natalia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very Good

The location is good. There are a lot of dining options around. The hotel is clean. The amenities are great. The only thing- after the first night I went to breakfast at 7 am and it was not ready till 7.30 am. The person who organized the breakfast either was late to his job or some other problems. Because of this I was late to my meetings in the city 3 hours drive away.
Oleg, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
It was an amazing stay. Quiet and clean place, hospitable people, excellent amenities, stuff went above and beyond. Definitely would recommend everybody to stay there!
Akzhanay, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Leisure Astana
Friendly and helpful staff, nice location for a stay, the Spa is not free and not directly in the hotel, price is quite expensive for going there..
Daniel, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Past its best. Intermittent WiFi. Good if you can get a deal but better places available.
4-night business trip
Verified Expedia guest review

10/10 Exceptional

The gym is very good. Great restaurants nearby- Italian, Asian, German
2-night business trip
Verified Expedia guest review

8/10 Very Good

Julia, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Very good staff service and location, breakfast can be improved
KEHSIUNG, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Ema, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Good hotel room, poor bathroom
Tower of a building at a corner of road junction. McDonalds near by. Bathroom very poor size and design Darkened hotel corridors - safety hazard
3-night trip
Verified Hoteles.com guest review

8/10 Very Good

This is a very Nice hotel. Comfortable beds and room. Good breakfast buffet. Close to three big shopping centers. Staff was very friendly and they speak English
Verified Hoteles.com guest review

10/10 Exceptional

extra
My flight arrived at6am and I went to the hotel. Although my room was not available yet they allowed me to stay in the lobby and gave me the free breakfast for that day. When a room opened up at 11am they gave it to me and it was an upgrated room at my regular rate.
Verified Hoteles.com guest review

6/10 Good

Verified Hoteles.com guest review

8/10 Very Good

Verified Hoteles.com guest review

10/10 Exceptional

Perfekte Wahl
Das Jumbaktas liegt so Zentral, so dass das Zentrum mit den Sehenswürdigkeiten leicht zu Fuss machbar ist. Sehr schönes Ambiente im Hotel und ein wunderbar, bequemes Bett, um gut zu schlafen. Das Personal ist sehr freundlich und hilfsbereit. Das Frühstückbuffet bietet ein breites Angebot.
Heinz, 6-night trip
Verified Hoteles.com guest review

8/10 Very Good

Viktor, 1-night trip
Verified Expedia guest review