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Hotel Hacienda Bacalar

2.5 star property
Escape to a tranquil haven where warm breezes carry scents of blooming gardens. Find your perfect balance between relaxation by the pool or exploring nearby wonders.

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Photo gallery for Hotel Hacienda Bacalar

Lobby sitting area
Lobby sitting area
Outdoor pool
Exterior
Lobby sitting area
On the shores of a tranquil bay, Hotel Hacienda Bacalar beckons with its serene charm. Unwind in the outdoor pool or meander through the garden, and discover local flavors at breakfast. With an outdoor entertainment area and tour assistance available, previous guests rave about this haven near a boardwalk/promenade.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Refrigerator in a common area
  • Water dispenser
  • Picnic area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación Sencilla

1 bedroom, free WiFi, bed sheets

Habitación Sencilla

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación King

Habitación King | 1 bedroom, free WiFi, bed sheets

Habitación King

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • 25 sq m
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930

What's nearby

  • Municipal Spa of Bacalar - 9 min walk
  • Fort of San Felipe - 13 min walk
  • Laguna Bacalar Ecological Park - 3 min drive
  • Cenote Cocalitos - 5 min drive
  • Cenote Azul - 5 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 50 min drive

Restaurants

  • ‪La Bendición Dios - ‬8 min walk
  • ‪Albahaca - ‬7 min walk
  • ‪Restaurant el Barril de Bacalar - ‬10 min walk
  • ‪Cafe Tito - ‬12 min walk
  • ‪Ajal - ‬10 min walk

About this property

Hotel Hacienda Bacalar

Hotel Hacienda Bacalar puts you just a 5-minute drive from Laguna Bacalar Ecological Park and Lake Bacalar. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Barbecue grills
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 2008
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 70 to 150 for adults, and MXN 60 to 120 for children

Policies

There is limited hot water on site.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Hacienda Bacalar
Hacienda Bacalar
Hotel Hacienda Bacalar Hotel
Hotel Hacienda Bacalar Bacalar
Hotel Hacienda Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Hacienda Bacalar offer free cancellation for a full refund?

Yes, Hotel Hacienda Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Bacalar?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Hacienda Bacalar?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Hacienda Bacalar?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Hacienda Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Hacienda Bacalar and nearby?

Hotel Hacienda Bacalar has an outdoor pool and a picnic area, as well as a garden.

What's the area around Hotel Hacienda Bacalar like?

Hotel Hacienda Bacalar is a short 9-minute walk from Municipal Spa of Bacalar and 13 minutes' walk from Fort of San Felipe.

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Hotel Hacienda Bacalar Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee
paul, 1-night trip

6/10 Good

Overall average
Tawfiq, 2-night trip

8/10 Very good

The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏
Dolev, 2-night trip

10/10 Exceptional

Nice stay
Very nice stay! I had some problems, because my creditcard and passport was stolen in Mexico City, but the staff was very helpful! Special thanks to Evaristo in the reception for outstanding service!
Michael, 1-night trip

8/10 Very good

Friendly staff. Big room. Good shower. Complimentary drinking water available.
Pamela, 4-night trip

8/10 Very good

The hotel was fine! The location is a little off, you have to walk pretty far to see some good things in Bacalar. And you definitely need some taxis if you wanna see the cenotes and the lazy river.
Kelly, 2-night trip

10/10 Exceptional

Like
Jafet Israel, 1-night trip

6/10 Good

Don't let the pool fool
Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool
Daniel, 1-night trip

8/10 Very good

Leoqx57, 3-night trip

2/10 Poor

El trato no es el adecuado, no brindan ninguna información y el agua de la regadera y lava manos olía muy muy mal y generaba comezón
Hugo, 1-night trip

8/10 Very good

Precio cómodo
Por el precio está bien incluye desayuno simple pero rico solo que hay que compartir con las moscas 😁 la cama se hizo un poco dura, pero estaba grande king un poquito retirado de la laguna ,y del ADO pero lo demás bien .
Lourdes, 4-night trip

6/10 Good

POR FAVOR COMO PUEDO RECUPERAR EL PAGO DE MI ULTIMA NOCHE DEL SABADO 15 DE DE JUNIO, YA QUE NO HUBO LUZ ESE DÍA DESDE LAS 6AM Y A LAS 7PM NO SE HABIA PODIDO ARREGLAR POR QUE SE QUEMO EL TRANSFORMADOR Y NO PODÍAMOS QUEDARNOS A DORMIR SIN LUZ
LAURA MARIA ZAVALA, 4-night trip

10/10 Exceptional

Superbe
Superbe hôtel, très propre, confortable et fréquenté que par des Mexicains. Superbe piscine et jardin. Petit déjeuner très correct. La famille qui gère l'hôtel est extrêmement sympathique.
Nicolas, 2-night trip

6/10 Good

Jessica, 2-night trip

10/10 Exceptional

Angélica, 2-night trip

8/10 Very good

Ricardo Alejandro, 1-night trip

10/10 Exceptional

WiFi
La estadía fue muy buena cómo el desayuno, sencillo pero bueno. El único pero que le doy al hotel es la mala red de WiFi muy pésima recepción, deberían ampliar si red de internet para las habitaciones y las estancias, ya que es muy lento y no llega a los cuartos.
David Arturo, 3-night trip

8/10 Very good

Laura, 3-night trip

10/10 Exceptional

Excelente
Muy fácil y práctica la experiencia la pase muy bien todo en órden
joram David, 2-night trip

8/10 Very good

El encargado de recepción no es amable y el desayuno incluido es muy sencillo (huevos, fruta o hotcakes, café o té) y solo puedes escoger una opción
Jose Antonio, 2-night trip

10/10 Exceptional

Christopher, 1-night trip

8/10 Very good

Buena opción
Muy Agusto todo
carlos gerardo, 1-night trip

6/10 Good

Arturo, 2-night trip

10/10 Exceptional

Buen lugar, muy limpio y muy tranquilo
Felipe, 3-night trip

6/10 Good

Claudia, 3-night trip