2/10 Poor
Oct 28, 2024
Don't stay at The Tides - Our Experience
Our stay was awful. As soon as we walked in we noticed the filthy circle carpet, lifted it up and saw a ring of dirt on the floor. The front desk came in and vacuumed (not cleaned). The picture shows the floor after we asked for it to be cleaned - my wife wiped the floor. Once the front desk attendant left. We had to ask for our room to be cleaned the next day. When we returned to our room, the door was left open so anyone could've walked in and taken our belongings. Of the four bathroom towels we received, one had large dirt stains all over it. Late Saturday night in the grass area outside everyone's rooms, there was a party going on with people running back and forth along the hallways keeping our 1 year old up and our dog barking at the people coming by our door. When we called security they arrived about an hour later and we heard the next morning the security officer said it wasn't loud when he arrived, so he did nothing. It cemented the fact that we should get a travel trailer. Do not spend your hard-earned money here.
Verified traveler
2-night family trip
Verified Hoteles.com guest review