In the heart of Paseo Cayala, Apart - Hotel Casa Serena offers a tranquil retreat with an outdoor pool, children's pool, and sun loungers. Enjoy family-friendly activities like the playground and arcade/game room or unwind in the garden or at a coffee shop/cafe.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Lounge area
Separate bedrooms
Pool
Pet friendly
Free parking
Main amenities (12)
30 apartments
Daily housekeeping
Restaurant
Outdoor pool
Free children's club
24-hour health club
Children's pool
24-hour room service
Coffee shop/cafe
Babysitting
Business center
Airport shuttle
Feel at home (6)
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Kitchen
The current price is $108
$108
$132 total
includes taxes & fees
Mar 6 - Mar 7
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Comfort Suite, 2 Bedrooms, Kitchen
Located just 3.1 mi (4.9 km) from the airport, Apart - Hotel Casa Serena offers a shuttle (available on request). After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A free kid's club and a 24-hour health club are offered, and in-room conveniences include dryers and refrigerators.
Languages
English, Spanish
At a glance
Property size
30 apartments
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free children's club
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Onsite parking limited
Transfers
Airport shuttle from 7:00 AM to 4:00 PM*
Offsite
Area shuttle within 5.50 kilometers*
Other information
Designated smoking areas
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Internet
Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Limited onsite parking
Roundtrip airport shuttle (surcharge) from 7:00 AM - 4:00 PM
Airport shuttle at scheduled times, on request
Area shuttle (surcharge) up to 5.50 kilometers
Car recommended
Family friendly
Free children's club
Free crib/infant bed
Children's pool
Playground
Babysitting (surcharge)
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Toaster
Cookware/dishes/utensils
Coffee/tea maker
Dining
1 restaurant and 1 coffee shop/cafe
24-hour room service
Bedrooms
Premium bedding
Rollaway/extra beds: USD 50.0 per night
Bathrooms
Shower/tub combination
Hair dryer
Shampoo
Towels provided
Free toiletries
Living spaces
Living room
Dining room
Sitting area
Entertainment
50-inch Smart TV with cable service
Arcade/game room
Outdoor areas
Terrace
Barbecue grill
Garden
Picnic area
Laundry
Dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Business center
Comfort
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
USD 15 per pet per day
Deposit: USD 15 per night
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Elevator
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Luggage storage
Safe at front desk
Free newspapers
Mosquito nets
24-hour front desk
Vending machine
Location highlights
In the shopping district
In the city center
Things to do
24-hour health club
Outdoor pool access nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
Outdoor lighting
General
30 rooms
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way, maximum occupancy 5)
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 50.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 15 per night
Pets are allowed for an extra charge of USD 15 per pet, per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Hotel Casa Serena Guatemala City
Hotel Casa Serena
Casa Serena Guatemala City
Apart Hotel Casa Serena Guatemala City
Apart Hotel Casa Serena
Apart Casa Serena Guatemala City
Apart Casa Serena
Apart Casa Serena Guatemala C
Apart Casa Serena Aparthotel
Apart - Hotel Casa Serena Aparthotel
Apart - Hotel Casa Serena Guatemala City
Apart - Hotel Casa Serena Aparthotel Guatemala City
Frequently asked questions
Does Apart - Hotel Casa Serena offer free cancellation for a full refund?
Yes, Apart - Hotel Casa Serena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Apart - Hotel Casa Serena?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Apart - Hotel Casa Serena?
Yes, pets are welcome. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 15 per night. Service animals are exempt from fees.
Is parking offered on site at Apart - Hotel Casa Serena?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Apart - Hotel Casa Serena?
Yes, an airport shuttle is available from 7:00 AM to 4:00 PM on request. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Apart - Hotel Casa Serena?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Apart - Hotel Casa Serena and nearby?
Apart - Hotel Casa Serena has an outdoor pool, a 24-hour health club, and an arcade, as well as a picnic area, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Apart - Hotel Casa Serena?
Yes, there's an onsite restaurant.
Does Apart - Hotel Casa Serena have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Apart - Hotel Casa Serena like?
Apart - Hotel Casa Serena is in Zona 10, a short 18-minute walk from U.S. Embassy in Guatemala and 20 minutes' walk from La Aurora Zoo.
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Apart - Hotel Casa Serena Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Nice, quiet place to stay. Excellent service.
Juan
Juan, 9-night trip
10/10 Exceptional
Feb 19, 2025
Spacious and clean
I was supposed to stay at the Westin with a group but was unable to since I waited too long. This place is 3 to 4 short blocks away. Sara the front desk lady is learning English and likes to practice, which is nice. The rooms were very spacious And more than I thought it would be. Nice hot tub, but didn't swim in the pool. I would definitely recommend this place.
Kip
Kip, 3-night trip
10/10 Exceptional
Oct 7, 2022
Very nice stay.
Fabiola
Fabiola, 1-night trip
10/10 Exceptional
Jul 22, 2024
Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Dora
Dora, 3-night trip
10/10 Exceptional
Oct 8, 2023
Romantic with great food and beautiful pool
Meghan
Meghan, 1-night trip
10/10 Exceptional
May 28, 2024
It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from
Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Julissa
Julissa, 1-night trip
10/10 Exceptional
Jun 9, 2024
The best
Katherine
Katherine, 1-night trip
8/10 Very good
Apr 18, 2024
Great place!! Everything was fine, no regrets at all
ROSSANA
ROSSANA, 3-night trip
10/10 Exceptional
Feb 10, 2024
I had a fantastic stay. Had a whole beautiful spacious apartment with modern decor: living room, kitchen, bedroom, walk in closet, bathroom. Loved it! Staff is very friendly and helpful, thank you all!
Hanna
Hanna, 2-night trip
8/10 Very good
Sep 20, 2022
I really enjoyed this modern property, and it the breakfast was great. The hot tub broke the morning before we got there and it wasn't fixed until after we left, so that was a bit of a bummer. We will stay here again.
Nicholas
Nicholas, 1-night trip
2/10 Poor
Jun 8, 2024
Terrible experience
Candice
Candice, 1-night trip
8/10 Very good
Jul 31, 2022
Careful with cleaning, and change of sheets/towels.
Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles.
Overall, great as always.
Nelida
Nelida, 2-night trip
10/10 Exceptional
Feb 10, 2025
MARLON
MARLON, 1-night trip
10/10 Exceptional
Jan 27, 2025
estadia de 1 semana en Cd Guatemala
La propiedad es un espacio muy util para estadias de varios dias y cuando se necesita comodidad y sentirse como en casa. La limpieza es a fondo en forma diaria, y las instalaciones de cocina y bano en la suite son adecuadas. La propiedad esta ubicada centricamente en zona 10, y al estar cerca del CC La Estacion, te permite tener todo lo necesario a unos minutos caminando
Rafael
Rafael, 6-night trip
8/10 Very good
Dec 30, 2024
ashoka
ashoka, 1-night trip
10/10 Exceptional
Nov 17, 2024
Me encantó el servicio, el personal muy amable , las instalaciones muy lujosas y apacibles para descanso hay una energía maravillosa solo que me dijeron que el desayuno por haberlo reservado atrace de hoteles, no me
Lo iban a dar que debía pagarlo y en otros hoteles al contrario por ser sol se lo ofrecen gratis, pero por lo demás todo súper bien