283/33 Pham Ngu Lao Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City
What's nearby
Pham Ngu Lao Street - 1 min walk - 0.1 km
Bui Vien Walking Street - 2 min walk - 0.2 km
Ben Thanh Market - 13 min walk - 1.1 km
Saigon Square - 15 min walk - 1.3 km
War Remnants Museum - 2 min drive - 2.2 km
Getting around
Tan Son Nhat Intl. Airport (SGN) - 28 min drive
Saigon Railway Station - 14 min drive
Restaurants
Quán Phở Quỳnh - 1 min walk
Burger King - 1 min walk
TNR Saigon - 1 min walk
Hideout Out - 1 min walk
Chicken Coop - 1 min walk
About this property
Ailen Hotel
Ailen Hotel offers a fantastic location, putting you just a 5-minute walk from Pham Ngu Lao Street and Bui Vien Walking Street. You'll have free perks like WiFi and self parking. Also, Ben Thanh Market and Saigon Square are within a 15-minute walk.
Languages
English, Vietnamese
At a glance
Hotel size
11 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Ailen Garden Hotel Ho Chi Minh City
Ailen Garden Hotel
Ailen Garden Ho Chi Minh City
Ailen Garden
Ailen Hotel Hotel
Ailen Garden Hotel
Ailen Hotel Ho Chi Minh City
Ailen Hotel Hotel Ho Chi Minh City
Frequently asked questions
Does Ailen Hotel offer free cancellation for a full refund?
Yes, Ailen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ailen Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ailen Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Ailen Hotel?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Ailen Hotel?
Yes, there's an onsite restaurant.
What's the area around Ailen Hotel like?
Ailen Hotel is a short 13-minute walk from Ben Thanh Market and 15 minutes' walk from Saigon Square.
Ailen Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
5.0/10
Amenities
7.8/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 11, 2024
Verified traveler
10-night business trip
Verified Hoteles.com guest review
4/10 Fair
Feb 11, 2024
Someone smoked in our room before us. Rooms were filthy. Other peoples shoes under the bed including a pack of cigarettes. Floors were filthy - turned our feet black. Room reeked of cigarettes.
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2023
This property is close to everything
Vikki
Vikki, 11-night trip
Verified Expedia guest review
2/10 Poor
Mar 1, 2023
They gave away our booked room before we got there, and had none left for us when we arrived. Doors locked and no one around so had to call in to find that out. Ended up stranded on the street. And was still charged for the room (have since received a full refund).
Tyler
Tyler, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Jan 9, 2023
This hotel is located in the alley where car/taxi cannot get in. There is no staff in person for you to check in. The gate is locked and has a sign with phone number for you to call for check in. The staff is somewhere else. You have to call and they will asked you to wait for couple minutes for them to come to see you. For my case, they made me to wait for hour in the heat outside on the street and didn’t show up. I had to go to look for different hotel even though I had already paid at the booking. This hotel looks very suspicious and unsafe to stay.
THERESA
Verified Expedia guest review
2/10 Poor
Nov 29, 2022
Jimmy
Jimmy, 4-night trip
Verified Hoteles.com guest review
6/10 Good
Nov 13, 2018
Verified traveler
5-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 10, 2018
Quiet place to stay!
Clean quiet place to stay in the backpacker area. Friendly staff. We would stay again.
Dobaba
Dobaba, 2-night trip
Verified Orbitz guest review
8/10 Very Good
Jan 29, 2018
Generally quiet alley location In busy area
Positive check in and orientation to hotel and local area by reception clerk. Staff polite and accommodating. Arrived at night and the front doors were being locked o prevent theft as ithe hotel is close to a walking street / bar area.
Had a room on first flloor behind hotel desk, which resulted in some noise at night as the hotel also backs onto another alley. However, despite being only a few blocks from some noisy bars, most people in the alley try to keep the noise down between 11:00 and 07:00 to enable reasonable sleep.
Despite some noise experienced due to first floor location and single glass windows, managed to sleep well. The hotel is quite central - only needed to walk 50-100 meters to find a reasonable restaurant. There are other small hotels in same alley.
The best part is likley the location, as close to nightlife, but also a reasonable walk to other parts of the city.
Rob
Rob, 4-night trip
Verified Expedia guest review
8/10 Very Good
Dec 27, 2017
Good location in district one
Got taxi from bus stn...use the green taxis or sign up for lift, taxis can be rip offs. The taxi will drop you off at the alley entrance. Down the alley are many hotels..this is about 100m in
Great staff...no elevator. Room had small window but was clean with modern decor Staff provided maps and recommendations
jane
jane, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 17, 2017
good location,good staff, enjoy stay
thi
thi, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 26, 2017
Ok. Location good
Got there early and left bags, told check in at 1. Arrived at 2 and had to wait over half hour more...not impressed...
apart from that was ok. Room could be better cleaned though...
Stacey
Stacey, 2-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Nov 10, 2017
Good for a short stay hotel
It was my first time to Ho Chi Minh City,if you are on a budget a backpacker or just need some where to sleep while in transition than this hotel is the perfect place to stay,but if your not a backpacker and not on a very low budget than i suggest you choose somewhere else like a hotel with pool resort and spa,The hotel staff were great very helpful, you could ask them any question and if they didn't know they would go out of their way to find out,Tips use GRAB UBER to get around it is the cheapest and safest way to get arround
jo
jo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2017
Hidden gem
Perfect location, close to Bui Vien Street but not disturbed by the noise. Easy to find our way around the city from the hotel & pop back whenever we needed a rest. Ms Mimi is very kind & helpful. As were all the staff. We extended our stay by one night so that my son could join us & freshen up for our onward flight to Hanoi.
The only down side was the breakfast which was a limited choice & could have been more.
For a cheap hotel in the back packers area it served us well & we would stay there again.
Sally
Sally, 3-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 19, 2017
Friendly staff close to night life
The rooms were clean. No elevator, so I had to climb 5 stories, but I had o problem with that. Staff very helpful and friendly. Close to nightlife, and close enough to Bin Tanh Market - about 15 minutes walk. Quiet at night even though close to action (2 minutes). Rented a motorbike from the Hotel for reasonable price - $8/day. Overall I was satisfied with my stay considering that it was cheap in price but had everything I needed.
Sharia
Verified Expedia guest review
10/10 Exceptional
Apr 17, 2017
Staff behind the desk were friendly and helpful
Awesome stay, would stay again
Enjoyed a good stay
Riki "Uncle"
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2017
Great hotel and Location
Super friendly staff, incredibly helpful. Rooms were very clean and comfortable. It's a short walk to Ben Thanh market, palace and war crimes museum. There was a pop up market, mostly food right out side when we stayed (a sunday). It's a row behind the main street so less traffic noise too.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Mar 26, 2017
Rebecca
Verified Hoteles.com guest review
10/10 Exceptional
Mar 10, 2017
1 night in HomChi Minh
The staff here are incredible, so warm and welcoming. We only stayed 1 night and they helped us book a tour to the Cu Chi tunnels outside the city straight away. Also had good recommendations for breakfast and dinner places. Hotel location is great, behind the backpacker area, but on a side street so very quiet. Only negative for me is wifi cut in and out so was a little unreliable but wasn't a huge deal. They also helped book us a taxi to the airport the next evening. Would definitely stay again.
Ryan
Verified Hoteles.com guest review
10/10 Exceptional
Mar 5, 2017
Amazing hotel, amazing staff, amazing location
It was amazing, the staff were so nice and helpful and the customer service was the best in all of Vietnam. The room was clean and the air con worked great and there was always hot water. The location is the best, you walk outside and you are right in the middle of everything. You can't get a better place than this for the price, absolutely amazing.
Christopher
Verified Hoteles.com guest review
8/10 Very Good
Feb 23, 2017
Very nice spot- if not overbooked.
Once I was put into the right room that I had booked, the Ailen Garden Hotel was really lovely. The bed is very comfortable. The room is fairly newly remodeled. The bathroom is great. They had trouble when I arrived because my room wasn't available, so they put me in another one of the hotels several doors down. It was not nearly as nice. Luckily the next night they were able to get me into the right room. I had splurged on this hotel in order to have a nice place to get some work done, therefore the disappointment when I was placed into a less nice space. Again once I was in the correct room it was lovely and so were the staff. The street is a quieter one in the heart of the mad tourist district. I found the noise level fine for sleeping and I'm generally a light sleeper. All the best on your trip to HCMC.
Verified traveler
Verified Hoteles.com guest review
8/10 Very Good
Jan 3, 2017
Lauren
Verified Hoteles.com guest review
10/10 Exceptional
Nov 20, 2016
Good hotel
Hotel was good, nice and clean, good location.
Negin
Verified Hoteles.com guest review
8/10 Very Good
Nov 17, 2016
Decent hotel in good location.
Nice, hotel. Clean, no fuss. Staff very friendly.
Joseph
Verified Hoteles.com guest review
8/10 Very Good
Nov 2, 2016
Nothing wrong with the hotel.
My wife and me book 4 nights for a double room (bed) but instead we been given a twin.
Thats the only complain.
Staff hotel are quite polite and willing to help. Owners are always around and willing to assist you with anything.
Quite close of night life (if it's all you wonder about).!
We haven't had any noise at night because we had room in 4rd floor.
For price paid, in comparation of another hotels (price-quality), if we back to HCM, ill book it again!