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Sheraton Grand Xishuangbanna Hotel

4.5 star property
Riverfront hotel in Xishuangbanna Dai with 3 restaurants and safari

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Xishuangbanna Hotel

Exterior
Exterior
Exterior
Exterior
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Non-smoking
    Non-smoking
  • Bar
    Bar
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare
  • Children's pool
  • Children's club (free)
  • Playground on site
The price is $69
$89 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, Family room, 1 King, Garden view

Family Room, Family room, 1 King, Garden view | Living room | 55-inch TV with digital channels, iPod dock, foosball

Family Room, Family room, 1 King, Garden view

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 106 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony | Living room | 55-inch TV with digital channels, iPod dock, foosball

Ambassador Suite, 1 Bedroom Larger Suite, 1 King, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony | Living room | 55-inch TV with digital channels, iPod dock, foosball

Premier Suite, 1 Bedroom Suite, 1 King, Garden view, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 110 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds, Smoking, Garden View (Balcony)

Premium bedding, down comforters, in-room safe, desk

Grand Room, 2 Twin Beds, Smoking, Garden View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Washer/dryer
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed, Smoking, Garden View (Balcony)

Premium bedding, down comforters, in-room safe, desk

Grand Room, 1 King Bed, Smoking, Garden View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Washer/dryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking, Balcony

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Twin Beds, Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Washer/dryer
  • 55 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking, Balcony

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Washer/dryer
  • 55 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking, Garden View

Terrace/patio

Deluxe Room, 2 Twin Beds, Smoking, Garden View

Highlights

Yard
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking, Garden View

Highlights

Yard
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
InterContinental Xishuangbanna Resort, an IHG Hotel
Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (26)
The price is $116
$136 total
includes taxes & fees
Nov 24 - Nov 25
InterContinental Xishuangbanna Resort, an IHG Hotel
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About the neighborhood

Map
No.1 Yuntou Road, Gasa Town, Jinghong, Xishuangbanna Dai, Yunnan, 666109

What's nearby

  • Tropical Flower and Plants Garden - 9 min drive - 9.5 km
  • Mandai Buddhist Temple - 10 min drive - 8.6 km
  • Peacock Lake Park - 10 min drive - 10.5 km
  • Manting Park - 11 min drive - 10.2 km
  • Xishuangbanna Primitive Forest Park - 22 min drive - 20.1 km

Getting around

  • Jinghong (JHG-Xishuangbanna) - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪D调酒吧 - ‬6 min drive
  • ‪情人洋酒馆 - ‬12 min drive
  • ‪蛐蛐蚂蚱 - ‬8 min drive
  • ‪西双版纳Sun Moon Guesthouse - ‬13 min drive
  • ‪山寨咖啡 - ‬12 min drive

About this property

Sheraton Grand Xishuangbanna Hotel

Located just 2.8 mi (4.6 km) from the airport, Sheraton Grand Xishuangbanna Hotel offers a shuttle (available on request). After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Yue, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a free kid's club, a bar/lounge, and a health club.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 326 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Free onsite valet parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Transfers

  • Airport shuttle from 8:30 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare
  • Children's menu
  • Children's games
  • Toys
  • Pool toys
  • Bed rails
  • Corner guards
  • Pool gate
  • Outlet covers
  • Fence around the pool
  • Lifeguard on site

What to do

  • Tennis
  • Hiking/biking trails
  • Safari
  • Wildlife viewing
  • Boat/paddles
  • Hot springs
  • Concerts/live shows
  • Shopping
  • Pool table
  • Foosball
  • Table tennis
  • Bicycle rentals nearby
  • Ecotours nearby
  • Mountain climbing nearby

Working away

  • Business center
  • 10 meeting rooms
  • Conference space (26673 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Outdoor tennis court
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 20
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (inches): 2
  • Handrails in stairways
  • Stairway handrail height (inches): 2
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Portable shower seat
  • Raised toilet seat
  • Raised toilet seat height (inches): 1
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Vibrating pillow alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • IPod docking station
  • 55-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

There are 4 hot springs open between 8:30 AM and 10:00 PM.

Dining

Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Red Basil - This poolside restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per accommodation, per night
  • Breakage deposit: CNY 1000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 10 percent

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 138 to 160.9 for adults, and CNY 69 to 138 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 4:00 PM and midnight can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 380.0 per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 17 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Hot springs access available from 8:30 AM to 10:00 PM
  • Guests must contact this property in advance to reserve access to the hot springs

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Grand Xishuangbanna Hotel Jinghong

Frequently asked questions

Does Sheraton Grand Xishuangbanna Hotel offer free cancellation for a full refund?
Yes, Sheraton Grand Xishuangbanna Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grand Xishuangbanna Hotel?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Sheraton Grand Xishuangbanna Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Grand Xishuangbanna Hotel?
Yes, there's free self and valet parking. Parking spots may be limited. Free RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by Sheraton Grand Xishuangbanna Hotel?
Yes, an airport shuttle is available from 8:30 AM to 10:00 PM on request. The charge is CNY 600 per vehicle one-way.
What are the check-in and check-out times at Sheraton Grand Xishuangbanna Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Grand Xishuangbanna Hotel and nearby?
Have fun with onsite activities like boating and hiking, and practice your swing on the tennis courts. Additional recreation onsite includes hot springs, game viewing, and a safari. Enjoy a swim in the indoor and outdoor pools after a day out and about. Sheraton Grand Xishuangbanna Hotel also has a 24-hour fitness center and a sauna, as well as an arcade and a garden.
Are there restaurants at or near Sheraton Grand Xishuangbanna Hotel?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and garden views.
Does Sheraton Grand Xishuangbanna Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Sheraton Grand Xishuangbanna Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sheraton Grand Xishuangbanna Hotel like?
Sheraton Grand Xishuangbanna Hotel is located on the waterfront. Popular attractions include Tropical Flower and Plants Garden, which is 9 minutes away by car.

Sheraton Grand Xishuangbanna Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very Memorable Experience
We were pleasantly surprised by their hot springs and dinner bbq that they offer. The service is great, we were celebrating our Anniversary during our stay and they made it very memorable with a surprise waiting for us in our room. A very memorable stay and a place I would recommend to our friends and to anyone looking to relax whilst in Xishuangbanna.
Mario, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

PAUL, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very helpful personnel. Beautiful hotel setting. Large rooms. Delicious breakfast.
3-night trip
Verified Orbitz guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel at Banna
Extremely friendly staff. Top notch facility. Hot spring hot tub at the hotel. Location is a bit far away from other places. The hot spring smell maybe a bit bothersome at the beginning.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Zeyu, 1-night trip
Verified Hoteles.com guest review

6/10 Good

天候
天候に恵まれず、外での観光が殆どできなかったのは残念です。そういった場合に何かお勧めできるアトラクションの紹介などあれば良かったと思います。ホテル周辺には食事するところがなく、ホテル内だけの食事となったことも残念な点です。
3-night trip
Verified Hoteles.com guest review

8/10 Very Good

まずまず
シェラトンだが、そこまでの快適さはないと思う。
eizo, 5-night trip
Verified Hoteles.com guest review

6/10 Good

不符合万豪该有的标准
早餐真的是太一般了 可颂应该是前一天的 都没有加热 口感不酥脆 果汁也不是鲜榨果汁 都是瓶装饮料 还有housekeeping服务也太随意了，打扫完都不更新洗发水沐浴露
2-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

sihjie, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

コミュニケーションについて：スタッフのうち、一部しか英語を解さないため、基本的には翻訳アプリを通じてのコミュニケーションになります。一応シェラトンホテルの一員なのですから、もう少し英語を話せる人を増やしてくれたら、と思います。 アクセス：空港に近く、市街からは遠いため、市街地との移動が難しいです。ホテルに頼むと片道60元で送迎してくれます。タクシーも同様の値段です。 施設：ホテル内には温泉(おそらく硫黄泉)が湧いており、複数の露天風呂が整備されているほか、屋内、屋外プールほかの各種施設も広く、しっかりと整備されています。また、特産のプーアル茶を売る店もあり、店員さんが淹れながら説明してくれます。 朝食：ビュッフェは中華、洋食の両方が楽しめる内容となっており、種類もかなり豊富ですので、絶対に朝食込みのプランにすべきです。 ホテル内でゆっくりと過ごすには、コストパフォーマンス抜群ではないでしょうか。
Keto, 1-night trip
Verified Expedia guest review

8/10 Very Good

shen, 5-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

很好，推荐！
版纳最好的四星酒店，符合我们的期望，下次去还会入住。
YE, 2-night family trip
Verified Hoteles.com guest review