Unwind at Azura Tulum, where ancient Mayan ruins meet modern comfort. Treat yourself to a massage or spa services, then enjoy the rooftop terrace with breathtaking views of Tulum.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Airport transfer
Spa
Separate bedrooms
Pool
Lounge area
Air conditioning
Main amenities (12)
6 apartments
Daily housekeeping
Rooftop terrace
Beach towels
Children's pool
Spa services
Airport shuttle
Front-desk safe
Convenience store
Multilingual staff
Concierge services
Charcoal grills
Feel at home (6)
Free cribs/infant beds
Children's pool
Kitchen
Private bathroom
Separate bedroom
Separate dining area
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
25 sq m
City view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed
View all photos for Family Suite, 2 Bedrooms, Kitchen, Tower (Price for 4 persons)
Family Suite, 2 Bedrooms, Kitchen, Tower (Price for 4 persons)
Azura Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby scuba diving and snorkeling. Apartments feature bonuses like kitchens and sofa beds, along with iPod docks and flat-screen TVs.
Languages
English, Spanish
At a glance
Property size
6 apartments
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Beach
Beach towels
Pool/Spa
Sun loungers
Massages
Spa services
Internet
Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
24-hour roundtrip airport shuttle (surcharge)
Family friendly
Free crib/infant bed
Children's pool
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Dining
Manager's reception (free)
Bedrooms
Premium bedding
Queen sofa bed
Bathrooms
Shower
Bathrobes
Designer toiletries
Hair dryer
Towels provided
Living spaces
Living room
Dining room
Entertainment
Flat-screen TV
MP3 docking station
iPod docking station
Outdoor areas
Rooftop terrace
Charcoal grill
Climate control
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Upper floors accessible by stairs only
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Luggage storage
Safe at front desk
Laptop-compatible safe
Free bottled water
Wedding services
Front desk (limited hours)
Location highlights
In the shopping district
In a rural location
Things to do
Yoga classes on site
Boat tours nearby
Scuba diving nearby
Bicycle rentals nearby
Scooter/moped rentals nearby
Snorkeling nearby
Windsurfing nearby
Ecotours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
General
6 rooms
3 floors
1 building
Built in 2014
Individually decorated
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
Deposit: USD 200.00 per stay
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Azura Tulum Aparthotel
Azura Tulum Tulum
Azura Tulum
Azura Tulum Aparthotel
Azura Tulum Aparthotel Tulum
Frequently asked questions
Is there a pool at Azura Tulum?
Yes, there's a children's pool.
Are pets allowed at Azura Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Azura Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Azura Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Azura Tulum?
Check-in start time: 3 PM; Check-in end time: 7 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Azura Tulum and nearby?
Have fun with nearby activities like cycling, boat tours, and scuba diving. Additional recreation onsite includes yoga. Azura Tulum also has spa services.
Does Azura Tulum have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
What's the area around Azura Tulum like?
Azura Tulum is in Tulum City Center, a short 10-minute walk from Dos Aguas Park.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Azura Tulum Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
Feb 15, 2023
We are repeat visitors and always have a great experience! The rooftop is lovely for relaxing and they will go out of their way to meet your needs!
allison
allison, 7-night trip
10/10 Exceptional
Jan 8, 2025
Good place and people
Spacious rooms with great amenities and within easy walks of all the stores and restaurants I wanted to visit. It's far enough away from the main street that it's relatively quiet. My room had a full kitchen and they made sure I always had plenty of drinking water.
Verified traveler
5-night trip
10/10 Exceptional
Dec 24, 2021
Great
Great place. The only thing is sometimes during late hours there is no front desk, but you will have a key to enter. The location is pretty good. Hot water, no problems with toilet.
Jason
Jason, 5-night trip
10/10 Exceptional
Feb 12, 2020
Rooftop deck was beautiful. Great view of the town.
Verified traveler
1-night trip
10/10 Exceptional
May 20, 2019
5 star service
Smooth check in. They let us access the room before 3pm. Friendly staff, helpful and professional.
The place was immaculate and bright.
Did not manage to get the TV to work
Fairouz
Fairouz, 5-night trip
10/10 Exceptional
May 8, 2019
Verified traveler
3-night trip
10/10 Exceptional
May 2, 2019
Muy buen sitio!!! Recomendado
Excelente sitio para quedarse
Alfredo
Alfredo, 2-night trip
10/10 Exceptional
Mar 22, 2019
Fabiola
Fabiola, 2-night trip
10/10 Exceptional
Mar 11, 2019
Excellent customer service provided by the hotel staff. Super helpful as well. The amenities are great, you have everything you need at your disposal. Absolute great experience! Would recommend 10/10
Verified traveler
5-night trip
10/10 Exceptional
Mar 11, 2019
Top Ausstattung, Pool, Personal Freundlich, nicht ganz so gute Lage
Verified traveler
4-night trip
10/10 Exceptional
Feb 11, 2019
Excelente Custo Benefício
O Hotel é maravilhoso, muito confortável. Um pouco distante da praia, mas excelente custo benefício. O pessoal é excelente, muito prestativo e o atendimento Maravilhoso.
SANDRA MARA
SANDRA MARA, 4-night trip
10/10 Exceptional
Dec 4, 2018
Verified traveler
4-night trip
8/10 Very good
Oct 29, 2018
Great space in a great location.
A refreshing and nicely styled place to stay in Tulum. The rooftop is a great space to lounge around and enjoy the sunset. Overall a good location easily walkable to everything. The complimentary breakfast basket is a great touch, and the staff were all easy going and helpful.
Verified traveler
2-night trip
10/10 Exceptional
Jul 12, 2018
Great location in downtown Tulum, walking distance to most of the dive shops and a quick shuttle to the beach. Terrific service and staff, highly recommend.
Verified traveler
2-night trip
10/10 Exceptional
Apr 8, 2018
Familiar com bebê de 1 ano
Foi um ótimo período. O hotel se destaca. Fomos em família. Com criança de 1 ano, tínhamos geladeira, fogão, microondas e todas condições de bons cuidados. Ar condicionado e ventilador, berço para bebê. Apenas o chuveiro tinha baixa pressão de saída da água. Além disso nos confundimos um pouco com a água que poderia ou não ser consumida. O melhor é comprar água e levar para o hotel para evitar problemas maiores. Estacionamento é na rua, eum frente ao hotel. Netflix disponível mas pela noite pode ser mais devagar. Ótima recepção é bom café da manhã no quarto.
PAULO
10/10 Exceptional
Apr 6, 2018
Perfect!
The suite was very large with two master bedrooms. It is very recent, everything is modern and in good condition. The service is very personalized and friendly. The location is perfect, Just one block away from all shpos and restaurants. I highly recommend the hotel. We had a very pleasant stay.
Joane
8/10 Very good
Feb 19, 2018
Agradable Azura
Nos parecio bueno en general, la atención es muy buena, la terraza está muy buena para admirar la puesta de sol, se necesita carro ya que esta lejos de la playa, pero mi familia estuvo contenta.
Verified traveler
2-night trip
8/10 Very good
Jan 31, 2018
Vacaciones en Tulum
Muy buena opción de alojamiento en Tulum para familias, los cuartos están muy limpios y cómodos así como las instalaciones del pequeño edificio, cuentan con cocinetas, refrigerador, etc. Ubicado en el centro de tulum. los muebles son relativamente nuevos.
Pablo
Pablo, 1-night trip
8/10 Very good
Jan 4, 2018
Sabine was an amazing member of the staff with nothing too much trouble and we were sorry that we left very early and not able to say goodbye to her and to thank her more for all her help. Sabine THANK YOU!!!
Verified traveler
7-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
Dec 28, 2017
Verified traveler
3-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Nov 12, 2017
schönes kleines Hotel in Zentrumsnähe
kleines Hotel mit 6 Suiten (voll ausgestattetes Appartment) ca 400m vom Ortskern mit Restaurant und Shops. Nachts trotzdem ruhige Lage. Morgens wird ein kleiner Frühstückskorb gebracht
Verified traveler
2-night trip
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Aug 23, 2017
Fantastic charming place with incredible staff
Beautiful rooms with very fresh design
Extremely kind staff
We hope to return one day
wolfgang
wolfgang, 6-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Jun 26, 2017
Best hotel in Tulum town by far!!!
Amazingly comfortable, quiet and well equipped boutique hotel in central Tulum
town. Walking distance to everything in town and a short ride to the beaches, ruins and many cenotes. The rooms feature everything you will need to comfortably enjoy your stay and the rooftop sitting pools are the perfect place to cool down and enjoy a drink after a hot day. Definitely recommend!
Verified traveler
3-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
May 15, 2017
Lovely stay two blocks from Tulum center!
Loved loved loved this hotel. I actually booked last minute after having some trouble with my other accommodation (it did not have a/c) and was pleasantly surprised with how accommodating the ladies at the front desk were for me! I was very impressed with the room itself. Clean, comfortable bed, hot water, fully equipped kitchen, good wifi and cute little rooftop! I didn't use the tv at all since I was out and about but they did have Netflix available. It was so nice to come back to this cute hotel and spacious cool room after a long day in the sun. Also there are so many yummy restaurants nearby and I felt very safe as a female traveling solo! I highly recommend it and will be back:)