Staff, when asked about state of room (toilet had garbage in it…it would have clogged if flushed), wall spattered near toilet, baseboards dusty and dirty, no toilet paper, used coffee bag in machine, but no new pods for client use, tray below freezer in mini fridge dirty and mouldy….did not apologize, handed me a toilet roll…did give us another room after I asked…but though a bit cleaner, was still needing a good solid clean.