I had booked an executive double room so i could get the luxury of having a great comfy room, with great amenities. Instead, I had a room with a mattress which was probably from the 1800s, I could literally feel every spring in my back. The room was very outdated with a kitchen but no cutlery, kettle, or mugs.
The shower was a very basic shower with no shower curtain or rail to stop the water from going everywhere. It was an accident to happen and we did slip and fall.
When asked to change rooms, they just moved us to another room which was exactly the same. When asked for a different room, they told us all the rooms were of similar nature with same mattress, shower etc.
Funny enough, a friend of mine was staying on a standard room and when I looked at his room, it was modern, the bed was comfy and the toilet had an actual bath.
These people are a shamble, I pay extra for an executive double room and I get a horrible, outdated, uncomfortable, hazardous room.
I am completely dissatisfied with the service and quality of the room I will never go back there.
If you decide to book with this hotel, go for the standard room.