The hostel was clean, safe, and in a very convenient location for both walking and public transportation.
My biggest complaint was that the check in process could have been smoother. I personally didn’t have issues, but one of my roommates checked in at 10pm and didn’t have linens. By the time he was able get in touch with staff & get linens, it was 11:30pm and him trying to put his sheets on his bed was a big disturbance to everyone in the room. Many people who checked in at night were confused and had trouble finding things.
Another one of my roommates checked in during the day, was explicitly told to come to that particular room and was given an access code for that room, and had settled in for a few hours before a staff member abruptly came in and asked if everyone there was in the right room. They realized they had assigned her to the wrong room, and made her collect all her things and move to a different room. The staff told her “It happens so no worries. It’s not your fault” as if she had done something wrong, and didn’t bother apologizing at all for the mistake he clearly made or for the disturbance it caused her. My roommate was too nice to complain but I was pretty displeased by the service.
Last thing I would say is that it’s not a quiet place. Things are noisy on the street and within the hostel. The walls were VERY thin. Didn’t bother me much but it certainly bothered some other people there.