At 2 a.m., we were awoken and kept awake for over an hour by two intoxicated guests who opted to have their drunken rendezvous right outside our door, one of them even passing out on the floor in front of their room door. It took my husband going out twice to ask them to be quiet before they figured they would retreat to their own room instead.
In the midst of this, we found out that the hotel's policy for loud guests is to "assist" the complaining party to a different room. This was not acceptable at all to us, especially given the time of night, the fact that we were in our PJs and almost asleep, and that it would have entailed packing up two suitcases worth of items.
Also there was hair around the toilet and in the corner of the shower. The carpet did not seem like it had been vacuumed in ages.