Hotel Excelsior, near Marquis of Pombal Square, offers a warm welcome with continental breakfast and dry cleaning services. With free in-room WiFi and a business center, guests can stay productive while enjoying the nearby Medeiros e Almeida Museum. The helpful staff has left a lasting impression on previous guests.
O Cacho Dourado - Actividades Hoteleiras - 3 min walk
Hotel Marquês de Pombal - 3 min walk
About this property
Hotel Excelsior
Hotel Excelsior offers a fantastic location, putting you just a 5-minute walk from Avenida da Liberdade and Marquis of Pombal Square. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7 AM and 10 AM. Also, Rossio Square and Santa Justa Elevator are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: Marques de Pombal Station is 4 minutes and Avenida Station is 8 minutes.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
80 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
Bar/lounge
Room service
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Television in common areas
Banquet hall
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (surcharge)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Safes in guestrooms can be used for EUR 1.50 per night
Housekeeping is offered for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 3125
Also known as
Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon
Frequently asked questions
Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Excelsior?
Sorry, there's no onsite parking at Hotel Excelsior.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Hotel Excelsior and nearby?
Recommended spots to visit include Marquis of Pombal Square (3-min walk) and Eduardo VII Park (4-min walk), along with Medeiros e Almeida Museum (6-min walk) and Cinemateca Portuguesa Museum (7-min walk).
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Lisbon City Center, a short 4-minute walk from Marques de Pombal Station and 3 minutes' walk from Avenida da Liberdade. Travelers say this hotel is in a good location.
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Hotel Excelsior Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 26, 2024
Great place to stay at if your looking to explore the city
Uroosa
Uroosa, 5-night trip
10/10 Exceptional
Aug 26, 2024
Great hotel will stay there again
Paul
Paul, 3-night trip
10/10 Exceptional
Nov 19, 2024
So close to Parque Eduardo VII and Liberty Avenue. About 200m to the metro and close to circle with all the various busses. Beds were very comfortable and pillows were the best!
William
William, 4-night trip
6/10 Good
Oct 31, 2024
Good central location. Good room size. Clean.
Basic breakfast menu. Dated decor.
Oleg
Oleg, 6-night trip
8/10 Very good
Oct 12, 2024
Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Maria Isabel
Maria Isabel, 8-night trip
8/10 Very good
Nov 18, 2024
Right around the corner from a metro stop, it was super convenient. The breakfast was very nice and had lots of options.One complaint i do have is that the bathroom in our room was about the size of airplane bathroom. EXTREMELY small. The sink had a glass shelf installed over it that made it virtually impossible to use.
Steven
Steven, 4-night trip
4/10 Fair
Oct 25, 2024
Very basic
Sassan
Sassan, 2-night trip
10/10 Exceptional
Jul 21, 2024
Very good location, a bit outdated but clean.
jose antonio
jose antonio, 7-night trip
10/10 Exceptional
Jul 18, 2024
Everything was perfect!
Orlando
Orlando, 3-night trip
4/10 Fair
Sep 28, 2024
Would not recommend this hotel
SANDRO
SANDRO, 4-night trip
6/10 Good
Sep 14, 2024
They were a construction in front of the hotel , the bathroom plumbing has a very bad smell and the curtain in the room look very bad . the staff were excellent and close to train and center I liked that.
Carmen
Carmen, 4-night trip
8/10 Very good
Apr 11, 2024
Good cheap hotel in good central location
Aidan
Aidan, 2-night trip
4/10 Fair
Oct 27, 2024
Terrible washroom
The hotel location was convenience. The room was small and old. The washroom was terrible and poorly build. The shower tube was falling apart and dirty.
Only good thing was the daily breakfast and hotel step to Metro.
Raymond
Raymond, 3-night trip
8/10 Very good
Sep 23, 2024
Good
Mohamed
Mohamed, 5-night trip
8/10 Very good
Sep 25, 2023
Great breakfast and location
XIOMARA
XIOMARA, 3-night trip
8/10 Very good
May 13, 2024
Great value for the money
ANTONIO
ANTONIO, 1-night trip
10/10 Exceptional
Sep 19, 2023
Great location and the staff is very friendly and helpful.
Bruna Marisa Marinho Morais da
Bruna Marisa Marinho Morais da, 2-night trip
2/10 Poor
Oct 29, 2024
Bad stay
We are disappointed. Management should looks at the rooms. Bathroom is very very small, showing unit slippery,
toilet paper roll was under the sink which you can not reach. Bath room door not close easily.
Betty san san
Betty san san, 3-night trip
8/10 Very good
Jul 3, 2024
Great location
The location is perfect, close to the city and there are various types of transport available. The staff is very friendly and provided everything we need. The room and bathroom was a bit small but it can be managed. Breakfast is average, had everything needed but could be better. Overall the hotel was great.
Maryna
Maryna, 4-night trip
8/10 Very good
Jul 1, 2024
Older hotel building. Average staff.
David
David, 1-night trip
10/10 Exceptional
Feb 4, 2024
Incredible breakfast! Super location!
Louisa M
4/10 Fair
Sep 24, 2024
Very small rooms and bathrooms. Not clean. My friends got bed bugs
Angelo
Angelo, 4-night trip
6/10 Good
Aug 31, 2023
Great location
Robert José
Robert José, 5-night trip
8/10 Very good
Jun 16, 2024
Hotel was conveniently located and close to metro stations, dining options and grocery stores. Lisbon’s main shopping stretch is a 10 odd min walk from the hotel. Buffet breakfast was included in my booking. Some of the facilities in the room were dated.
Venkatraman
Venkatraman, 1-night trip
8/10 Very good
Apr 28, 2024
It is convenient to transportation and close to subway station. Breakfast provided is good. Mini elevators.