4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
What's nearby
Laval University - 5 min drive - 5.9 km
Aquarium of Quebec - 6 min drive - 7.6 km
Laurier Quebec - 6 min drive - 6.8 km
Les Galeries de la Capitale - 6 min drive - 6.4 km
Vidéotron Centre - 9 min drive - 8.3 km
Getting around
Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive
Quebec Sainte-Foy Station - 9 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 9 min drive
Quebec Palace Station - 14 min drive
Restaurants
McDonald's - 11 min walk
Tim Hortons - 4 min drive
Le Folichon Cabaret - 2 min drive
A&W Restaurant - 3 min drive
Roulo Vietnamien - 4 min drive
About this property
Hotel Citadelle
At Hotel Citadelle, you'll be within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Les Galeries de la Capitale and Vidéotron Centre are within a short drive. Fellow travelers say great things about the helpful staff and overall value.
Languages
English, French
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free uncovered onsite extended parking
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Free daily reception
What to do
Ski area nearby
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Accessibility
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 2025-07-31, 063070
Also known as
Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City
Frequently asked questions
Does Hotel Citadelle offer free cancellation for a full refund?
Yes, Hotel Citadelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Citadelle?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Citadelle?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Hotel Citadelle?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hotel Citadelle and nearby?
Have fun with nearby winter activities like skiing.
Hotel Citadelle Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
Oct 6, 2024
Bien pour une nuit en famille de 5 ou 6.
Vieux style d'hôtel. Propre. Besoin d'un rafraîchissement. La femme de menage avait oublier une débarbouillette salle sur la pole de rideau de douche. Les lampes sont croche ou rouiller. Les plogue ne sont pas trop solides. Des vis de la chambre voisine sort pres du porte serviette dans la chambre de bain. Mais il ont 3 lit se qui est tres bien. Fil dair climatisé pas assez long et vieille fan dans la petite chambre a part.
Cedrik
Cedrik, 1-night family trip
Verified Hoteles.com guest review
2/10 Poor
Oct 5, 2024
Very run down.
I was given a basement room that I found oldish and smelling damp. Felt more like a dorm room. I then requested a better room and was given a similar room on the main floor overlooking a staircase. The room was in bad shape, the bathtub was full of stains. The floor is old linoleum. There are obviously fake reviews on this website claiming it is clean and comfy. The smell of marijuana was everywhere in the hallways.
Van
Van, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 30, 2024
Tremblay
Tremblay, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 30, 2024
Bernard
Bernard, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 29, 2024
Mario
Mario, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 20, 2024
Paul
Paul, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Sep 2, 2024
C’est ok le matelas est confortable
Mélanie
Mélanie, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 23, 2024
Normal old hotel,
enrico
enrico, 2-night family trip
Verified Expedia guest review
6/10 Good
Aug 21, 2024
Mario
Mario, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 21, 2024
Nice and cozy
We really like this hotel. It looks like vintage. Very clean and comfy. Customer service was very friendly!! . The only thing that missed and would had completed a super good stay is a breakfast. At least a complementary one.
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 19, 2024
Easy go to highway.
James
James, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 17, 2024
The black guy in the recieption was so disrespectful, he doesn’t talk nicely when reminding us about our time to check out.
Renato
Renato, 1-night trip
Verified Hoteles.com guest review
4/10 Fair
Aug 16, 2024
The hotel is very old not so clean noise it was supposed to have breakfast only coffee and they don’t change the bed sheets every day and they don’t make the bed every day either
The good thing the bedroom is very dark and I slept well because of the darkness in the bedroom
Pierre
Pierre, 9-night trip
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
Mousa
Mousa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Verified traveler
1-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 13, 2024
Hôtel très rudimentaire
Guy
Guy, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Aug 11, 2024
ALIS
ALIS, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Judith
Judith, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 9, 2024
Scott
Scott, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 9, 2024
Great
FENIL
FENIL, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
Good place to stay
Leonardo
Leonardo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Bernard
Bernard, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 7, 2024
eric
eric, 5-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 6, 2024
Lohith
Lohith, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 5, 2024
Good
One night only. Comfortable bed, free coffee in the morning, close to restaurants, easy parking.