Brisbane Entertainment Centre - 9 min drive - 7.8 km
Getting around
Brisbane Airport (BNE) - 9 min drive
Brisbane Northgate Station - 14 min walk
Brisbane Nundah Station - 23 min walk
Brisbane Bindha Station - 25 min walk
Free airport drop-off
Restaurants
Flour & Chocolate - 20 min walk
York Street Espresso Bar - 18 min walk
Aether HQ - 9 min walk
Espresso Train - 4 min drive
FICK Brewing Company - 16 min walk
About this property
Novena Palms Motel
At Novena Palms Motel, you'll be within a 10-minute drive of Royal Brisbane & Women's Hospital and Brisbane Showgrounds. An outdoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
20 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 2.0 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property's airport shuttle drop-off operates at the following times: Monday-Friday at 6:15, 7, 7:40, and 8:30 AM, Saturday at 6:15, 7, and 7:40 AM. Service is not available on Sundays and public holidays.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Onsite parking limited
Transfers
Free airport drop off from 6:00 AM to 8:00 AM
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Facilities
1 building/tower
Terrace
An outdoor pool
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchenette
Toaster
Cookware, dishes, and utensils
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.0 percent
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per day
Rollaway beds are available for AUD 10.0 per day
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novena Palms Motel Northgate
Novena Palms Northgate
Novena Palms Motel
Novena Palms
Novena Palms Motel Motel
Novena Palms Motel Northgate
Novena Palms Motel Motel Northgate
Frequently asked questions
Does Novena Palms Motel offer free cancellation for a full refund?
Yes, Novena Palms Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novena Palms Motel?
Yes, there's an outdoor pool.
Are pets allowed at Novena Palms Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Novena Palms Motel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Novena Palms Motel?
Yes, a free shuttle to the airport is available from 6:00 AM to 8:00 AM at scheduled times.
What are the check-in and check-out times at Novena Palms Motel?
Check-in start time: 2 PM; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Novena Palms Motel?
No, this motel doesn't have a casino, but Treasury Casino (13-min drive) is nearby.
What is there to do at Novena Palms Motel and nearby?
Novena Palms Motel has an outdoor pool.
Does Novena Palms Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
Does Novena Palms Motel have any outdoor private spaces?
Yes, every room features a balcony or patio.
Novena Palms Motel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
Aug 18, 2024
The rooms were smelly & old, old mink blankets on the beds & navy towels in bathrooms
sheryl
sheryl, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Jul 23, 2024
Staff were great
Gregory
Gregory, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jul 17, 2024
Only stayed overnight from 10pm till 5.30, the rooms were clean,wasn't noisy,near the airport.
Denise
Denise, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Jul 15, 2024
Convenient location to the airport. Airport shuttle available.
Easy check in. off street parking
Suzanne
Suzanne, 1-night family trip
Verified Wotif guest review
6/10 Good
Jul 7, 2024
Only stayed the 1 night but we were able to leave our car there for 4 days while we were away
Geraldine
Geraldine, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
Jun 30, 2024
We stayed the night before flying out the next morning. Super easy and lovely lady at reception.
Ella
Ella, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Jun 30, 2024
Ashley
Ashley, 1-night trip
Verified Wotif guest review
8/10 Very Good
Jun 20, 2024
Phillip
Phillip, 2-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Jun 16, 2024
Allan
Allan, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jun 16, 2024
Ok,
Ok stay, kept waiting for 10 minutes before being able to check in as the lady was on the phone!
Allan
Allan, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Jun 9, 2024
The space was clean enough, and my gusband said the staff were fine to deal with.
The actual rooms were very dark, smelt, and there were patched up walls, unpainted. The notices up around the room gave us a sense that we weren't very safe and that there is generally a lot of domestic issues.
The shower door didn't close and is an ok size for a young child but be prepared to shower with your elbows in. There were also no sanitary bins! The bathroom ceiling is very low!!
It was good to have a fridge and a microwave available. You had to wash and drink from the bathroom tap though as there was no other sink.
Overall, it was ok as we were always out and about but I wouldn't really recommend this place.
Glenn
Glenn, 2-night family trip
Verified Wotif guest review
6/10 Good
Jun 6, 2024
I guess you get what you pay for not too bad not too good either
Katrina
Katrina, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Jun 4, 2024
Natalie
Natalie, 1-night trip
Verified Expedia guest review
6/10 Good
May 22, 2024
Difficult to get up the steps with heavy bags
Diana
Diana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 20, 2024
Jolanthe
Jolanthe, 1-night trip
Verified Wotif guest review
8/10 Very Good
May 19, 2024
double bed not twin beds
graham
graham, 1-night romance trip
Verified Wotif guest review
4/10 Fair
May 13, 2024
No airport shuttle pickup
I chose this hotel because i needed an airport shuttle from and back to the airport. On hotels.com it said there was a shuttle service. When I called from the airport to ask how to meet the shuttle I was told by hotel staff that there is no pickup service at all.. only dropoff. Also no dropoff service on Sundays. My stay was for Saturday night. Had i known this I would not have chosen this hotel.
The soap provided in the shower had a beautiful scent. The room was adequate and quiet. There were other hotels that were quite less expensive with no shuttle service. Next time i will choose one of those.
Bronwyn
Bronwyn, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
May 9, 2024
Fiona
Fiona, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 5, 2024
Katayoun
Katayoun, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
May 2, 2024
I like how the staff were very accommodating and nice and the room was clean and tidy. Netflix was in a diffeent language tho.
Daari
Daari, 1-night trip
Verified Expedia guest review
6/10 Good
May 1, 2024
The room is renovated, clean and nice if I could have seen it. I checked in after hours and left in the morning, which was all self-serve as the desk was not open. I never saw anyone running the property. The lights in my room did not work, so I had to go about in the dark. There was power elsewhere. Had there been a lamp in the room that would have worked.
David
David, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 20, 2024
Great easy access to Airport. Parking and access were great for bigger vehicle.
FIONA
FIONA, 1-night family trip
Verified Wotif guest review
2/10 Poor
Apr 13, 2024
Air conditioning was disgusting.
Moulding smells in the room from aircon or drains or both.
Dilapidated and run down .decor from 90s
Avoid this place
Ben
Ben, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 5, 2024
Jade
Jade, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2024
Just an overall excellent experience for me. Friendly reception, good services, and everything I needed for my stay. Very pleasant stay here.