Checking in was a headache, google maps took us to the rear carpark. It was raining, we got out and tried to follow the one sign that pointed towards reception but couldn't find it. Got back in the car, tried phoning Sebel but were advised their office was closed (despite 24 hour reception. Couldn’t find a direct number for the hotel). Checked our email again and noticed it said to check in at Novotel (it was about 7pm, dark and raining.) Drove over to the other hotel, checked in, the young, male staff member kindly provided a map and circled our building, but we still ended up back in the customer rear carpark, not realising we were meant to be in the Apartment building. So walked around for a good 10 minutes or so with our luggage in the rain and the dark before working out where we were meant to go. I slept well the first night, but there was a strange, loud noise the second night (reported when we checked out). It sounded like the aircon or fridge was working too hard, or a neighbour was running a spa intermittently, but I don't know what it was. Overall it was an okay stay, but I'll probably pick somewhere else next time.