Stayed one night here on our Scandinavian road trip. I booked a room for 3 adults, which would normally be accepted as 2 singles and a sofa bed, 3 singles or a double + single. Instead, we walked into a tiny room with 2 singles. ... The floor didn't look comfy. Reception then told me I had only booked two people so I then had to go and get my laptop up to prove them I have booked 3 adults. The lady then said 'oh yeah, it says here actually', looking at her own booking confirmation. They then told me there was a problem with hotels.com and told me that I needed to call them, or pay an extra 40€. I then told them I had booked 3 adults, I haven't caused the problem, it should be your responsibility. After waiting 30 minutes they then told me my booking booking was for the room we already had + a folding bed, or pay an extra 40€. The room was tiny. In the end they had squeezed a foldable bed in between the two singles and ended up spending the night in a cramped room, 3 abreast with with nowhere to walk.