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Gran Hotel Xalapa

4.0 star property
Xalapa hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Xalapa

Hallway
Outdoor pool, open 9 AM to 8 PM, sun loungers
Combined shower/tub, free toiletries, towels
Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets
Outdoor pool, open 9 AM to 8 PM, sun loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
The price is $51
$60 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed (Master)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Room

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Cable channels
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 28.00 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 1 min walk
  • State Theatre - 11 min walk
  • Juarez Park - 13 min walk
  • Xalapa Cathedral - 14 min walk
  • Paseo de los Lagos Park - 3 min drive

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 33 min drive
  • General Heriberto Jara Intl. Airport (VER) - 107 min drive
  • Xalapa Station - 17 min drive

Restaurants

  • ‪Tom Mix - ‬4 min walk
  • ‪El Asador - ‬5 min walk
  • ‪La Toscana - ‬7 min walk
  • ‪Restaurante Kondeza - ‬3 min walk
  • ‪Mr. Pulpo - ‬2 min walk

About this property

Gran Hotel Xalapa

Gran Hotel Xalapa is a great choice for a stay in Xalapa. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mocafetos, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 200 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Mocafetos - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Galeria - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 185.00 for adults and MXN 110.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Gran Hotel Xalapa
Gran Xalapa

Frequently asked questions

Does Gran Hotel Xalapa offer free cancellation for a full refund?
Yes, Gran Hotel Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gran Hotel Xalapa?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 8 PM.
Are pets allowed at Gran Hotel Xalapa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gran Hotel Xalapa?
Yes, there's free self parking.
What are the check-in and check-out times at Gran Hotel Xalapa?
You can check in starting at 3 PM. Check-out time is 1 PM. Contactless check-out is available.
Is there an onsite casino at Gran Hotel Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (8-min drive) is nearby.
What is there to do at Gran Hotel Xalapa and nearby?
Gran Hotel Xalapa has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Gran Hotel Xalapa?
Yes, Mocafetos offers international cuisine.
Does Gran Hotel Xalapa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Gran Hotel Xalapa like?
Gran Hotel Xalapa is a short 1-minute walk from Los Tecajetes Park and 11 minutes' walk from State Theatre.

Gran Hotel Xalapa Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Adriana, 1-night trip with friends
Verified Hoteles.com guest review

2/10 Poor

Jeffrey, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.
Carlos, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 2-night trip
Verified Expedia guest review

4/10 Fair

muy buena locación pero tuve que moverme de hotel porque el internet nunca funciono, lo mismo que la television, la llave del cuarto tampoco tenia que ir a recepción por lo menos 3 veces para que activaran la llave
Maribel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ROLANDO, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

6/10 Good

Need a lot of improvement on the build and better front desk services
Alfonso, 1-night business trip
Verified Hoteles.com guest review

4/10 Fair

EL HOTEL EN GENERAL ES MUY VIEJO, ESTA LIMPIO, EL PERSONAL UNOS BUENOS Y LA GERENTE MUY MALA ACTITUD, ME RESOLVIO UN PROBLEMA, PERO NADA ATENTA, LA ALBERCA NO ESTA CLIMATIZADA, EL DESAYUNO MUY RICO, PERO SOLO INCLUIA LOS ADULTOS Y LOS NIÑOS NO, Y NO LO ESPECIFICA, EN GENERAL BUENO, PERO PARA LAS CONDICIONES MUY CARO
1-night family trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location. For the price is an excellent place. New year party needs to improve quality of food and music
3-night family trip
Verified Expedia guest review

10/10 Exceptional

All good...good place...close to downtown and good places to eat...overall...all good..
1-night trip
Verified Expedia guest review

6/10 Good

Location is good, property is too old and matress was terrible, shower had some issues.
Omar, 1-night trip
Verified Expedia guest review

8/10 Very Good

good hotel at a good price
classic hotel, with very friendly staff. location is ok, 15 minutes walking from downtown. pool area is very nice. restaurant is regular. doors don't keep noise outside, so sometimes it's a bit noisy, but in general it was a good stay.
Daniele, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Old facilities but good deal
The hotel has a great location, very good food, a very nice restaurant in front of it and a very good pool. Rates are a good deal but the only downside is that the hotel is a bit old and requires some renovations. Ok in general.
Enrique, 3-night trip
Verified Expedia guest review

8/10 Very Good

I will recommend this hotel for family trips first
Excellent choice!. It is a big Hotel so, do not expect fast solutions or fast results to any inconvenient or application. It takes time for everything and they do not like you to be late for check out. Water in the pool is not heated but the hot weather helps to get used to it soon. It is not a good choice for people who can not walk or take stair by their own or when you have big suitcases but it is great for children who can run a lot and enjoy big distances walking. In general we spent a nice time, food is very good at the restautant and people are always trying to help and smiling.
GASTON, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Wonderful staff!
I reserved this hotel for my parents and they were really impressed wit the staff. The hotel needs a bit of TLC but it's clean, comfortable and close to the University, which is what they were looking for...not to mention that it was at a very good price! My sister end up going with them and staff were very helpful, changing the small room for a bigger one (same price) and the buffet apparently was very nice. Can't thank the staff enough for making my family feel welcomed. We will happily stay there again.
Verified Expedia guest review

8/10 Very Good

Not a 5 star but an excelent 3 star
I went for a celebration . I picked it for its location. The rooms were spacious , clean , air conditioned, lots of light . The hotel is a bit older. But generally speaking it's a good clean hotel with amenities like a pool. It is defenestration not a 5 star hotel. Their Mexican breakfast buffet is EXCELENTE. As well as their restaurant
Verified Hoteles.com guest review

8/10 Very Good

Carlos Alberto, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

yes i like it
Gaby, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Expedia guest review

4/10 Fair

El hotel es incómodo, el acceso a los cuartos complicado, están renovando y hay trabajos de construcción por todas partes. Falta limpieza. El estacionamiento es pequeño en relación con el número de cuartos.
Claudia, 1-night trip
Verified Expedia guest review

4/10 Fair

El servicio de restaurante muy malo
SIRCE EDITH, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente
Daniel, 2-night family trip
Verified Expedia guest review