I was in the annex, across the road. The customer service person was rude, the shower hose was too short, so the head didn't reach the holder, the toilet brush was dirty, and the pool had a green tinge on the bottom. And there wasn't much water, just a trickle, in the bathroom. On the positive side, the room was large, the bed comfortable, the location was easy from the airport, and the person at check-out was delightful, but by then it was too late, I left a day early to find somewhere better ...