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Gorillas Lake Kivu Hotel

3.0 star property
Gisenyi beach hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gorillas Lake Kivu Hotel

View from property
Reception
Outdoor pool
Premium bedding, in-room safe, desk, free WiFi
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
The price is $81
$96 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside

Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside | Premium bedding, in-room safe, desk, free WiFi

Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside

Highlights

Balcony or patio
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
  • 2 sq m
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Double Room

Highlights

Balcony or patio
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Lake View

Highlights

Balcony or patio
Flat-screen TV
Premium bedding
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Lake View, Lakeside

Executive Suite, 1 Bedroom, Lake View, Lakeside | Premium bedding, in-room safe, desk, free WiFi

Executive Suite, 1 Bedroom, Lake View, Lakeside

Highlights

Balcony or patio
Kitchen
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
  • 5 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Kivu Hilltop View Resort
Free breakfast
Spa
Free parking
Free WiFi
6.0 out of 10, (2)
Kivu Hilltop View Resort
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Gorillas Lake Kivu Hotel Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

A N M Sohel, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Selamawit T., 2-night trip
Verified Hoteles.com guest review

6/10 Good

25 years too late.
The hotel has seen better days. The rooms were very rundown, the linens were threadbare and the beds were broken. The staff was friendly, but o would recommend looking somewhere else, especially for that price.
Alex, 1-night family trip
Verified Hoteles.com guest review

4/10 Fair

Not Air conditioned
THIS HOTEL IS NOT AIR CONDITIONED. We chose it because Hotels.com said it was. The manager told us that was “an error” and that he has been trying to get the booking sites to change it but has had no success. This is a malaria area, there are no windows in the rooms but they have sliding glass doors providing a beautiful view of the pool and the lake but, at night, the only way to get cooler air is to leave those sliding doors wide open and use a fan. No screens, no mosquito nets and wide open doors. I was not willing to take that chance so said we would have to move. The manager then said they did have one suite with a/c but it cost $250 a night. We worked out a deal so it only cost me a couple hundred dollars more than we already paid through Hotels.com but this was an unexpected and unwelcome surprise. The staff is amazing, helpful, friendly. The breakfast is a very good buffet. The location is wonderful – across the street from the beach, walking distance to a couple of shops and nice coffee /pastry bakery. Lovely well-kept grounds and pool. This place would be perfect if they had a/c. But, because of that and the malaria potential (a friend who lives here that we were visiting said she has had malaria twice so it is a real possibility) I would choose another hotel.
Richard, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The staff was friendly and very attentive. The rooms and facilities were clean and comfortable. Spackling and painting are needed in the stairwell leading to the 2nd, as well as the 2nd floor corridor. Nonetheless, I would stay there again on future trips.
Doreen, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

Situated close to the lake in a wonderful garden with lush vegetation and a swimming pool with shallow water area.
Hans-Iko, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Relaxing and comfortable
The Hotel was comfortable and relaxing and close most activities. Staff was friendly and helpful. Very nice breakfast.
Calvin, 3-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

Place is good but incomplete in what we need. Like one channel no free coffe or water.Restaurant Staff not returning your change of money, i paid thru on line and they said im still not yet paid so i give 200 hundred, then from 290 i paid they just return to me 100 dollar the remaining they said will be give to the driver. But how?
Bhert, 2-night trip
Verified Expedia guest review

8/10 Very Good

Ancient TVs, the property has to improve
At this price the property must have modern TVs not the year 2000s boxes they have. The cable tv channels were also less than 5. The check in was excellent but upon check out the guy at the reception asked me to pay. When i told him it was paid for already he appeared confused. This was a big shock for me. The breakfast was not up to scratch either. The garden and pool are very good.
1-night trip
Verified Hoteles.com guest review

8/10 Very Good

A good business hotel
Everything is excellent and best value for money. Hotel is clean and safe. Rooms are comfortable. However, you may find the food (especially for vegetarians) options are limited. For business trip, this is a recommended place to stay.
Pannaga, 3-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Decent place right by the lake
Staff was friendly. Facilities are decent. Pretty good breakfast. Place doesnt need major upgrades but rather some minor tweaks here and there.
usman, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

By the water
Great service and nice location. Lots of mosquitos at night and no nets.
1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Check in was not pleasing, was not given the room I’d booked originally. Other than that I had a great stay, room was clean, pool was beautiful. They could use a few more chairs around the pool though, maybe some lounge chairs. Breakfast was amazing. Would definitely recommend.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

Graham, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Amelia, 2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

The staffers are excellent. The spa is coming soon and a massage will be very welcome. There needs to be a restroom on the first floor for customer convenience. The Lake Kivu garden is amazing, I wish there were more activities to occupy my curiosities, and more furniture to enjoy the garden. Really, the customer service, care and hospitality were the best! I wish there was more creativity on the buffet although it met my needs. I will hold you to the offer of the coupon off and I'm looking for my reimbursement due to emergency early check out. Thank you Mr. Wagula and staff. VMc
Valda M., 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Nice hotel close to the beach
The manager of the hotel was extremely helpful, I am a wheelchair user and he showed me two different types of room so I could choose which was more suitable for me. The entrance to the hotel is not wheelchair accessible but once inside the hotel the ground floor is level access. The food at the hotel was also much better than anything we sampled elsewhere and we ate all our meals there as a result. There was some noise from exercises taking place on the beach but in the hotel itself there was a party and we were worried about the impact of the noise but by 10 PM it was very quiet.
Susie, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Kilgali Hotelec=
NO elevator. congested area but very nice hotel grounds inside a walled area
Verified Hoteles.com guest review

6/10 Good

Basic hotel, could do better
Being taken to a room which we had not booked when we arrived, to them trying to charge me after I had already paid was not good. The room itself was reasonably comfortable, but handles missing from wardrobe / bedside table did not look good. The hotel is very noisy, despite not seeming to be a huge number of guests staying. Noise travels easily from reception up to rooms or from the restaurant. Rooms do not have air-con or a fan but instead a gap at the top of the patio doors covered by mosquito mesh which did its job keeping the bugs away but meant every sound went into the rooms. We didn't have a night where we did not need ear plugs. Breakfasts were terrible - they go on until 10am but even if you get there just before 9am there is little on offer, you basically have choice of fruit (if they don't run out) or omelette. They have a toaster for bread but there was never any condiments such as honey or jam on offer. Only used pool once as only 2 sunbeds available for whole hotel. I booked this hotel for the pool - looks much bigger in photos than it actually is. Instead my family walked 10 mins to another local hotel and used their pool. I wish I had stayed in that hotel now, much more expensive but would have been easier!
Verified Expedia guest review

8/10 Very Good

Simple
Nice Simple hotel. The wifi worked well and I enjoyed breakfast. The water pressure in the showers is incredible. The views over the pool from the room also nice and pleasant. I'd say the room didn't have any wash cloths, but no major problem. The TV is also outdated. Pretty simple, classic, not extra about the hotel, but staying in Gisenyi is always nice.
Verified Hoteles.com guest review

8/10 Very Good

Friendly staff. Nice location and pool. Daft design in shower, the shower curtain stops 6 inches from floor therefore room flooded each time shower is used - housekeeping staff must be well fed up of that kila siku.
Verified Hoteles.com guest review