No 7&9, Lorong Hang Jebat, Malacca City, Malacca, 75200
What's nearby
Jonker Street Night Market - 1 min walk - 0.0 km
Dataran Pahlawan Melaka Megamall - 6 min walk - 0.6 km
A Famosa - 8 min walk - 0.7 km
Mahkota Parade Shopping Mall - 10 min walk - 0.9 km
Hatten Square - 14 min walk - 1.2 km
Getting around
Malacca Intl. Airport (MKZ) - 18 min drive
Kuala Lumpur International Airport (KUL) - 102 min drive
Restaurants
Hard Rock Cafe Melaka - 1 min walk
The Coffee JAR - 1 min walk
Cendol Jam Besar - 2 min walk
Lao Qian Ice Cafe - 1 min walk
GravyBaby Melaka - 1 min walk
About this property
Heeren By The River
Heeren By The River features a rooftop terrace and puts you just steps from Jonker Street Night Market. Free perks include WiFi and self parking. Also, this hotel is within just a 10-minute walk of Dataran Pahlawan Melaka Megamall.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
There is no front desk at this property
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
Services
Concierge services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: MYR 50.00 per stay
Children & extra beds
Rollaway beds are available for MYR 40.0 per day
Policies
This property does not have elevators.
This property accepts credit cards.
Also known as
Heeren River Hotel Malacca
Heeren River Hotel
Heeren River Malacca
Heeren River
Heeren By The River Hotel
Heeren By The River Malacca City
Heeren By The River Hotel Malacca City
Frequently asked questions
Does Heeren By The River offer free cancellation for a full refund?
Yes, Heeren By The River does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heeren By The River?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Heeren By The River?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Heeren By The River?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is noon.
What's the area around Heeren By The River like?
Heeren By The River is in Jonker Walk, a short 1-minute walk from Jonker Street Night Market and 6 minutes' walk from Dataran Pahlawan Melaka Megamall.
Heeren By The River Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
Jan 31, 2020
fantastic hotel , fantastic location
was very happy with the hotel and the location , near the water , near the night market ,
GAD
GAD, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 10, 2019
I was comfortable.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2019
Pleasant stay but lack toiletries
Overall stay was pleasant, except for the super high staircase steps which could hurt my knees when climbing. It was bad building structure to build each staircase step so high up. Also, hotel is rather stingy with their toiletries. They dun provide hand nor face towels nor toothbrushes etc. When I requested for an extra towel, I was told that the next day I could only have 1 new towel change since the today I had 3 towels. Wow....
Verified traveler
2-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 30, 2019
Staff are helpful and friendly, always greet with a big smile 😀
Verified traveler
1-night family trip
Verified Expedia guest review
6/10 Good
Feb 16, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 22, 2019
Best location
Fantastic location. Views of the river. Right opposite the Police Station. Across from Sid's Old English Pub. My suggestion is to upgrade to the best rooms. Standard rooms are a little bland with no views. Would stay again just because its well priced and in an excellent location. One minute walk to Jonker Street.
Jennifer
Jennifer, 2-night romance trip
Verified Hoteles.com guest review
6/10 Good
Dec 2, 2018
Friendly and helpful staff.
Nice location with easy access to all must-see places in Melaka.
But run-down property with poor internet connection, low room quality (draining system, cracks and moisture on the wall, damp room, dull light)
Brian
Brian, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 28, 2018
Reasonable price.
Average. Water pressure weak for bathing.
Verified traveler
3-night romance trip
Verified Hoteles.com guest review
2/10 Poor
Sep 16, 2018
The room was stuffy, air conditioner not working makes the situation even worse. The night staff didn’t believe the ac wasnt working without even checking it himself. Manage to change to a different room anyways. Next day during checkout, the receptionist told us that we havent paid for the room when actually expedia has collected our payments. During the arguement i showed the receptionist our prove of payment, suddenly she change her claims that it was only the rm2 tax wasnt paid yet. I wouldn’t recommend anyone staying at this place.
Kalbana
Kalbana, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 16, 2018
Strategic location
Overall a very good stay.
+ : Strategic location, very near to Jonker Street.
- : Unstable water pressure.
Low
Low, 1-night trip
Verified Expedia guest review
4/10 Fair
Jun 20, 2018
Nice hotel close to the river
Toilet pipe and shower need go fix..room 303
Nice room...
Strategic location
Friendly staff
Nice view
Syafiq
Syafiq, 1-night trip
Verified Expedia guest review
6/10 Good
Apr 2, 2018
Not a great value.
The place is a bit run down for the price. The biggest turn off is the water dispenser in the lobby with the sign "STAFF ONLY". Really? You won't let your guests refill their water bottles in the lobby of the hotel they're staying in?! The bathroom sink leaked. The wifi simply stopped working from 12am - 8am. The water pressure in the shower varies from medium to dripping. On the plus side, the location is great and the air conditioning is cold.
Azrrik
Verified Hoteles.com guest review
8/10 Very Good
Mar 10, 2018
Wonderful Stay
Good location, friendly staff, spacious room but limited parking space.
Nur Rena
Nur Rena, 1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Jan 3, 2018
"good location,but hotel is dirty"
stayed here with famil,hotel is in a good location but room floors look dirty and bathrooms cleanliness need to be improved.Room 101 is really musty and room 206 has clogged bathroom drain.they need to upgarded the floor boards in room 206 which is broken.
vas
vas, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 29, 2017
Basic comfort
For the price you pay, it is as good as it gets. Comfortable with basic needs covered. No in-room coffee/tea facility. No lifts/elevators either. So be prepared to walk up to flights of stairs if your room is on the second floor. If you're planning to drive there, parking is limited. Great location though for shopping on Jonker Street. Excellent pub called Sid's just across the road. Short walk to historical Stadhuys and the Fort.
Jacqueline
Jacqueline, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Dec 26, 2017
Excellent location in front of Sids Pub/Jonkers
really bad
1)room 101 is super mouldy and musty with poor ventilation and had me sneezing.
2) overall cleanliness for bathroom and floors can be improved further.
3) room 206 floorboards are broken and bathroom water doesn't drain and forms a puddle.
5)limited parking
6) no breakfast
really good
1)excellent location
2)excellent staff
Vas
Vas, 1-night trip
Verified Expedia guest review
6/10 Good
Dec 25, 2017
Strategic location near jonker walk
Good location, clean room
Difficult for parking if not reserved in advance (20 rooms, 8 spots)
Toilet floor is rough, weird to touch on feet
Darren
Darren, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 25, 2017
Strategic location. Walking distance to places of interest. Just few step away from H&M, Jonker Walk, hard rock cafe.
Room is nice, simple and clean. Staff were friendly and helpful. Would come back again
CL
CL, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 11, 2017
The stay was good, staff is friendly n helpful. Check in was fast. Hotel cleanliness is good and everything work well in my room. The only problem is the steps up to the rooms which is steep. Guests with knee problems and heavy luggage is going to struggle up. Can they improve on it? Overall it's a good stay.
Ng
Ng, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 28, 2017
Excellent location from where to start your day
This is a place close to everything, ideal if you are in Malacca for a short stay, planning to see as much as possible. Nice, clean, decent, not too fancy.
Carmen
Carmen, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Nov 7, 2017
Good location but room condition needs improvement
The hotel is located conveniently at the heart of jonker street. It is very accessible to the local attractions. However the closet in the room is very old. A clearly visible layer of dust in the closet and there is a slight musty smell. The planks on the floor has not been maintain properly, it is protruded on some parts when you step onto it. Even though the bathroom is clean, the tap could not close properly and the water kept running.
Verified traveler
1-night trip with friends
Verified Hoteles.com guest review
6/10 Good
Oct 2, 2017
Walking distance to main tourist attractions
Great location, friendly staffs and comfortable room. Parking also easy as their provided parking space just next to the hotel. But hotel not suitable if brings small kids, elderly and oku. Stairs are too steep. Overall was a good stay.
Mel
Mel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2017
Three stay for public holiday in central Melaka...
if you want to be next to Jonker Street and near the red church or Hard Rock the location is perfect. It is a basic shophouse, no lift, safe or fridge but clean and adequate. Mostly quiet with comfortable beds and private shower room. Limited parking but on CCTV and opposite a tourist police station. Great prices and staff were all very friendly and enormously helpful! We took two rooms and would go back again.
Fleur
Fleur, 2-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Sep 1, 2017
Gem in the City Center
Front staff was very helpful and friendly, location is unbeatable, it is so close to Jonker Street and other attractions, Quiet and cozy with beautiful garden just outside the room. Very nice stay.
JohnW
JohnW, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 23, 2017
In the heart of the old town
Clean and comfortable accomodation. Staff were very helpful. No breakfast here but restaurants and cafes are just next door. Very close to all attractions.