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JW Marriott Hotel Macau

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Cotai Strip

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Macau

Meeting facility
Premium bedding, down comforters, minibar, individually furnished
Premium bedding, down comforters, minibar, individually furnished
2 bars/lounges, poolside bar
Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool | Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and lazy river
  • Rooftop terrace
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free ferry terminal shuttle
  • Health club
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Refrigerator
The price is $211
$242 total
includes taxes & fees
Dec 18 - Dec 19

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed, Pool View

View from room

Executive Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

2 bars/lounges, poolside bar

Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Pool View

Premium bedding, down comforters, minibar, individually furnished

Executive Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

2 bars/lounges, poolside bar

Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View

Premium bedding, down comforters, minibar, individually furnished

Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

2 bars/lounges, poolside bar

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | LED TV

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool | Outdoor pool

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
St. Regis Macao
Pool
Spa
Parking available
Free WiFi
9.6 out of 10, Exceptional, (829)
The price is $158
$181 total
includes taxes & fees
Dec 18 - Dec 19
St. Regis Macao
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About the neighborhood

Map
Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas

What's nearby

  • Cotai Strip - 10 min walk
  • Cotai Arena - 10 min walk
  • Venetian Macao Casino - 18 min walk
  • The Londoner Macao Casino - 20 min walk
  • City of Dreams - 3 min drive

Getting around

  • Macau Intl. Airport (MFM) - 11 min drive
  • Zhuhai (ZUH-Jinwan) - 53 min drive
  • Hong Kong International Airport (HKG) - 63 min drive
  • Zhuhai Station - 19 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Restaurants

  • ‪Don Quijote - ‬8 min walk
  • ‪Jin Yue Xuan - ‬8 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪TDR - ‬4 min drive
  • ‪Hiro Ramen - ‬4 min drive

About this property

JW Marriott Hotel Macau

JW Marriott Hotel Macau is just 3.3 mi (5.3 km) from the airport and offers a free shuttle at scheduled times. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers love the helpful staff and overall property condition.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

Hotel size

  • 1015 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 11 AM to 9 PM
  • Free ferry terminal shuttle

Offsite

  • Free area shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Lazy river
  • Free local shuttle
  • Playground
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • Lazy river
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The Ritz-Carlton Spa, Macau has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Urban Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
The Lounge - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
The Pool Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MOP 338.8 for adults and MOP 165 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 29 to March 13:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for MOP 500.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Also known as

JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau
JW Marriott Macau Cotai
JW Marriott Hotel Macau Hotel
JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau Hotel Cotai

Frequently asked questions

Does JW Marriott Hotel Macau offer free cancellation for a full refund?
Yes, JW Marriott Hotel Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Macau?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at JW Marriott Hotel Macau?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JW Marriott Hotel Macau?
Yes, there's free self parking.
Is airport shuttle service offered by JW Marriott Hotel Macau?
Yes, a free airport shuttle is available from 11 AM to 9 PM at scheduled times.
What are the check-in and check-out times at JW Marriott Hotel Macau?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at JW Marriott Hotel Macau?
No, this hotel doesn't have a casino, but Venetian Macao Casino (18-min walk) and The Londoner Macao Casino (20-min walk) are both nearby.
What is there to do at JW Marriott Hotel Macau and nearby?
JW Marriott Hotel Macau has 2 bars, a spa, and a lazy river, as well as a steam room and a garden.
Are there restaurants at or near JW Marriott Hotel Macau?
Yes, there are 4 onsite restaurants, featuring international cuisine.
What's the area around JW Marriott Hotel Macau like?
JW Marriott Hotel Macau is in the heart of Cotai, a short 18-minute walk from Venetian Macao Casino and 10 minutes' walk from Cotai Strip.

JW Marriott Hotel Macau Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

N.A
Kim Liew, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Satisfied stay
The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too
Room view
Toilet view
Bathtub view
View outside the room
Patricia, 2-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

shu xian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights
Michelle, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice and beautiful
JEFFREY, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Wan Hua, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.
Sui, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Room is spacious
Phoebe, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars
Shuk Mui, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff.
Nice view from my room window.
WILLY, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great hotel!
I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.
DONGIL, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

MARGARITA, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Lai, 1-night trip
Verified Expedia guest review

10/10 Exceptional

TSZ TICK, 1-night trip
Verified Expedia guest review

6/10 Good

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.
Chung, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

kelly, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.
Shiumung, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

pazex, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!
Lung George, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Relative long waiting time to get the room
Lai Ka, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

MICHAEL, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Gazi Fuad, 2-night trip
Verified Hoteles.com guest review