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Onefam Sungate

2.0 star property
City-center hostel within walking distance of Puerta del Sol

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Onefam Sungate

City view
Mixed Dorm (1 bed in mixed dorm for 4 people with shared bathroom) | Premium bedding, iron/ironing board, free WiFi, bed sheets
Dining
Shared kitchen
Shared kitchen

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
  • Premium bedding
  • Hair dryer
The price is $90
$99 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Double Room, 1 Queen Bed, Shared Bathroom

Basic Double Room, 1 Queen Bed, Shared Bathroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Basic Double Room, 1 Queen Bed, Shared Bathroom

Highlights

Air conditioning
Premium bedding
Hair dryer
Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Basic Twin Room, Shared Bathroom

Highlights

Air conditioning
Premium bedding
Hair dryer
Shared/communal kitchen
Daily housekeeping
  • Sleeps 2
  • 1 Large Twin Bed

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includes taxes & fees
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About the neighborhood

Map
Calle del Carmen 16, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 17 min walk - 1.5 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
  • Madrid Recoletos Station - 19 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 24 min walk
  • Callao Station - 3 min walk
  • Sol Station - 3 min walk
  • Gran Via Station - 5 min walk

Restaurants

  • ‪Gourmet Experience Gran Via - ‬2 min walk
  • ‪Takos - ‬1 min walk
  • ‪Oroya - ‬3 min walk
  • ‪Casa Labra - ‬3 min walk
  • ‪Jollibee - ‬3 min walk

About this property

Onefam Sungate

Onefam Sungate offers a fantastic location, putting you just a 5-minute walk from Gran Via and Puerta del Sol. Also, Plaza Mayor and Plaza de España - Princesa are within just a 10-minute walk. The property is just a short walk to public transportation: Callao Station is 3 minutes and Sol Station is 3 minutes.

Languages

Catalan, English, French, Hungarian, Polish, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 17 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 4 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 32 per day)

Other information

  • Smoke-free property

Property amenities

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1874
  • Safe-deposit box at front desk

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Shared kitchen access

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 4 percent

Parking

  • Parking is available nearby and costs EUR 32 per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Sungate One Hostel Madrid
Sungate One Hostel
Sungate One Madrid
Sungate One
Sungate One
Sungate One Hostel
Onefam Sungate Madrid
Onefam Sungate Hostel/Backpacker accommodation
Onefam Sungate Hostel/Backpacker accommodation Madrid

Frequently asked questions

Does Onefam Sungate offer free cancellation for a full refund?
Yes, Onefam Sungate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Onefam Sungate?
Sorry, pets aren't allowed.
Is parking offered on site at Onefam Sungate?
Sorry, there's no onsite parking at Onefam Sungate.
What are the check-in and check-out times at Onefam Sungate?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Onefam Sungate?
No, this hostel doesn't have a casino, but Casino Gran Via (5-min walk) and Casino de Madrid (6-min walk) are both nearby.
What's the area around Onefam Sungate like?
Onefam Sungate is in Madrid Centro, a short 3-minute walk from Callao Station and 3 minutes' walk from Gran Via.

Onefam Sungate Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything since the moment you arrived they let you feel welcome. Definitely worth it !!! And is close to everything by walk distance
Gabriel, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

I cannot recommend Sungate One enough! I stayed in 4 hostels during my 2.5 week trip in Spain and this was by far the best. This was my first stop on my first solo trip and I was really nervous but I immediately felt at home when I got to the hostel. The staff was so friendly and helpful whenever I asked for suggestions of things to do or places to get food. I went to the tapas tour on my first day and planned to have an early night but ended up staying out all night with my new friends! The front lobby and kitchen area is a great way to meet people and the staff always makes sure everyone’s having a good time. The rooms were nice and spacious, there were plenty of bathrooms and showers, everything was really clean. There were both daytime and nighttime activities and everywhere we went was inexpensive. Location was amazing so you could easily walk everywhere or take the metro. This was the perfect start to my vacation and I was lucky enough to spend 1 extra night there before going back home because I missed my flight. I highly recommend Sungate One and I told multiple people to stay there when they got to Madrid and everyone loved it. Thank you so much Gabi, Val, Angel, Tato, Agustin, Sara, & anyone else that I’ve missed for creating such a fun, welcoming environment and making me feel like part of the family! I can’t wait to visit again!!
Tania, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Such a nice hostel environment Must try in Madrid Exactly in the city centre Very helpful staffs Worthy money
Manu, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great location - Friendly staff - superb
Only stayed for one night as a Solo traveller. Within minutes I had met new travellers and had a fantastic night, Rooms were fine and had storage for your belongings, just bring a padlock if you want to lock them up. Honestly as a solo traveller I would rather stay here, than a 5 star hotel, if you want to meet new people and have a great time. Would certainly stay here again if I returned to Madrid.
Fraser, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Amazing stay and staff
What a great place . Amazing staff that is always happy to help you . Gabriel who is a guide for tours organised by the hostel showed us the best bits of Toledo, many off beaten path that provided amazing photo opportunities! It’s a very lively and social hostel and I have been bumping into people I met there in another parts of Europe , which is pretty amazing. I truly recommend for amazing Madrid experience!
irmina, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Amazing
This is by far the best hostel I’ve stayed in. It feels very homely and social, people working there are extremely friendly and organise so many cool activities that help meeting other solo travellers . I had the best time and found it hard to leave, planning on coming back for sure. Madrid is also full of things to do, so all in all a win.
irmina, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Stay here if you're visiting Madrid!
Great hostel with friendly staff and a good atmosphere to meet new people. Right by a metro station and in a great location. Can walk to many attractions. Clean spaces and comfy beds. Really enjoyed my stay and would recommend!
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Thiago, 5-night trip
Verified Hoteles.com guest review

4/10 Fair

not for me-but maybe for you!
overpriced room, noisy air con, small room with 2 single beds-you have to climb a wall to access 1 of the beds, chill out movie area is relaxing-but not so relaxing if you are in your room-then you can hear everyone talking, music playing etc blocked showers, screws loose in drains, some staff good, others not so good. people throw burning cigarettes on your head from the rooms, staff throw dead cigarette butts out of windows when cleaning rooms... i wont use this hostel again here at this place.
S, 1-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

No thanks
i had 2 rooms booked, My 1st room was a shared female dormitory, if you sit on the end of the beds then be careful, as they tip up causing you to fall on the floor, left me with serious back pain. mattress was uncomfortable. Room was dirty. My 2nd room was a private room costing £44 for 1 night, not worth the money, you can find a 1 or 2star hotel for this price, overpriced, small, with 2 single beds, you need to climb the wall if you want to access 1 of the single beds. i was disgusted and shocked at the price when i saw this room, i wanted to ask for a refund. i couldn't use the air con in this room-far to noisy. but the mattress was comfortable. The shower on the 4th floor was blocked and flooded the whole area outside the shower room, flooding into the bedrooms opposite the shower, massive screw sticking out of the shower drain-damaged my foot. The hostel in general-very noisy and dirty, smells of guests cooking. The air conditioners outside & inside the rooms are disturbing, when i arrived on my 1st night-someone threw a lit cigarette onto my head from a room somewhere above the entrance area, burning my hair and scalp. on the 2nd last day someone threw 2 dead cigarette butts on top of my head from one of the rooms above-this was staff cleaning the room. some of the staff were nice-but some were not.
S, 5-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Friendly staff and good price.
Good price,friendly staff, clean, location. It was perfect!!
AYA, 2-night trip
Verified Hoteles.com guest review

2/10 Poor

Roberto, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

One of the Best Hostels out there
I had the most amazing time at Sungate. Wonderful staff who are very considerate of your needs. Super clean with all the amenities of home! Excellent showers, comfortable beds. Will stay again.
Corinne, 12-night trip
Verified Hoteles.com guest review

8/10 Very Good

Centrally located with lovely staff ready to party
Centrally locates hostel perfect for the young and adventurous. Make sure you bring earplugs.. it’s a boisterous party hostel.
Bryan, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The property is convenient to metro rail and within walking distance of nearly all of the major sights to see. The staff is amazingly welcoming. The guest immediately feel as if they belong. This was one of the best experiences of my life. I was inspired by the stories and people I was able to interact with in this setting. They are respectful and they know how to have a good time.
4-night trip
Verified Expedia guest review

10/10 Exceptional

It was perfectly located around all the good stuff of Madrid. The place is in good condition and clean. Very pleasant to be in. My room was actually with a window to the main street which means a lot of noise all the time. Also no Air Conditioner. So that means either really hot and suffocating but quiet, or open the window, get air, but noisy. Luckily my earplugs worked well... Showers could be better though, some shower heads were partly broken or the stream was just really weak which is kinda frustrating. Other than that, the place was great. Staff was amazing. The hostel does a good job in making everyone feel welcome and has activities that help you connect and get to know other people. I came in really early in the morning after a long night bus and Luke was amazing helping my settle in even though it was officially before check in time (the bed was available, so he just checked me in). There were waffles for breakfast and churros. Dinner is home-made everyday for everyone.
Alon, 2-night trip
Verified Expedia guest review

8/10 Very Good

Location is second to none!
The location is superb, right in the center of pedestrian shopping area, so convenient. The hostel has no lift/elevator and reception is located at 2nd floor and rooms are at 3rd, I was lucky the receptionists are so kind helping me with my luggage. There's no breakfast but they provide free dinner instead, I didn't try though because I went with a full day tour to Segovia. Lockers does not come with a lock so you need your own padlock or buy from reception. Also hostel does not provide towels, no free shower gel or shampoo, but you can also buy from the reception. The bathrooms are not so clean and people left their used shampoo bottles and towels in the bathroom.
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

terrific friendly staff and great location. nice to not have a bunk bed!
nancy, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Perfect location and people to meet.
Perfect central location with friendly staff and outgoing guests. Easy to meet people traveling solo or simply wanting to meet new people.
John, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

This hostel was the best part of my trip to spain, the staff is very friendly and attentive, the rooms are comfortable, and spacious, if you are traveling alone you get to make friends because of all the free activities they do with the guests. People from all ages get together for picnics and dinners, or day trips to Segovia and Toledo. The rooms are clean and so are the bathrooms, that are very private for shared bathrooms in a hostel. I’d definitely recommend this place and stay again in any of the hostel one hostels
6-night trip
Verified Expedia guest review

8/10 Very Good

The lockers a little more safe, maybe a different type of lock, in general it was great. 1 of ten I give 8.5-9. I would stay always here. A little noisy because they are so friendly and still midnight night talking . Location I give them a 10. Perfect!!.
Tom, 3-night trip
Verified Expedia guest review

8/10 Very Good

Friendliest staff, clean but call ahead 4 groups
I stayed at Sungate one for 3 nights in April. Overall its a good hostel but I do think they are somethings to note about staying here.Most importantly they do book large high school groups into the hostel and that completely changes the hostel's vibes. I found the staff to be a bit curt and flustered when such large groups took over the hostel and it didn't feel as welcoming. I mostly just stayed in my room at those times. However overall the staff is sooooo nice/helpful and Angel is really an amazing manager the staff themselves is on the younger side some probably only 2 years out of high school so combined with the high school groups the hostel could feel very young at times. I don't have anything against young adults but its something to note if you want to party hard that it may get a bit awkward when the hostel's crowd can't even legally drink yet.
1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent location, nice actives planned, really cool and helpful crowd
1-night trip with friends
Verified Hoteles.com guest review