Planned a 17 day graduation trip for our son. Our family stayed at a variety of accommodations, but Pope's Window was definitely our favorite! They hit all the marks with cleanliness, a comfortable mattresses, great bedding quality, a beautifully decorated space, amazing balcony view but Paola turned our stay to an amazing experience!
She reached out a couple of days prior to welcome us and met us in person at check in. We were only in Rome for a day, so she suggested her favorite dinner and breakfast spots which were amazing, helped with understanding how to get around the city/to the airport and the popular spots to make the most of the time we had to enjoy the city.
There are lots of great hotels out there, but the people with passion, that care about their guests make all the difference!