Extremely friendly and helpful staff, a genuine warm welcome and service ethos. Location is excellent, close to the airport, Jimbaran beach close by which is a lot quieter and less rowdy than other beaches. Kuta a cheap taxi ride away, the hotel also provide a day time shuttle, for shopping and nightlife. The location is a great compromise between being quiet but not too far from things. Hotel eating options are very good, but there is a fantastic babi guling (Balinese suckling pig) place just over the road. Several mini marts nearby for shopping. The family suite rooms are great, big with two double beds and a small kitchen type area with a sink, fridge and microwave as well as a very big shower/bath/toilet area. Would recommend highly, 5*.