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Rotorua Citizens Club

2.5 star property
Hotel with restaurant, near Polynesian Spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, Non Smoking (Twin Room-Queen) | Free WiFi, bed sheets
Front of property
Reception
Interior
Coffee and/or coffee maker

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self-serve laundry
  • Limited hour front desk
Feel at home
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The price is $41
$47 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Highlights

Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, Non Smoking (Twin Room-Queen) | Free WiFi, bed sheets

Standard Double or Twin Room, Non Smoking (Twin Room-Queen)

Highlights

Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Studio, Non Smoking

Free WiFi, bed sheets

Standard Studio, Non Smoking

Highlights

Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Non Smoking (Twin-Family)

Free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

Highlights

Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles) | Free WiFi, bed sheets

Standard Room, Non Smoking (Twin-Four Singles)

Highlights

Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

Highlights

Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Dorm Room, Non Smoking, Shared Bathroom (Double Bed) | Free WiFi, bed sheets

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Highlights

Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 10
  • 4 Twin Beds

View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed) | Free WiFi, bed sheets

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Highlights

Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 7
  • 1 Twin Bed OR 7 Twin Beds

Similar properties

Exterior
Rotorua Thermal Holiday Park
Pool
Free parking
Internet access
Laundry facilities
8.4 out of 10, Very Good, (372)
The price is $51
$59 total
includes taxes & fees
Nov 24 - Nov 25
Rotorua Thermal Holiday Park
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About the neighborhood

Map
1146 Rangiuru Street, Rotorua, 3010

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Rotorua Night Market - 4 min walk - 0.4 km
  • Tamaki Maori Village - 9 min walk - 0.8 km
  • Rotorua Central Mall - 10 min walk - 0.9 km
  • Polynesian Spa - 12 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬3 min walk
  • ‪Lone Star - ‬1 min walk
  • ‪Social Club - ‬2 min walk
  • ‪Brew | Craft Beer Pub - ‬4 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬3 min walk

About this property

Rotorua Citizens Club

At Rotorua Citizens Club, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 10 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9 AM
  • Hosted evening meals on weekdays for a surcharge
  • Restaurant
  • Bar/lounge
  • Free daily reception

Services

  • Front desk (limited hours)
  • Laundry facilities

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Rotorua Citizens Club - This bar serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 10.50 to 32.00 per person
  • Early check-in can be arranged for an extra charge of NZD 20.00 (subject to availability)
  • Late check-in between 10:30 AM and 12:30 PM can be arranged for an extra charge of NZD 20.00
  • Late check-out can be arranged for an extra charge of NZD 20.00 (subject to availability)
  • Hosted evening meal costs NZD 25.00

Children & extra beds

  • Rollaway beds are available for NZD 15.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Does Rotorua Citizens Club offer free cancellation for a full refund?
Yes, Rotorua Citizens Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rotorua Citizens Club?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rotorua Citizens Club?
Yes, there's free self parking.
What are the check-in and check-out times at Rotorua Citizens Club?
Check-in start time: 2 PM; Check-in end time: 10 PM. There's a charge of NZD 20.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 20.00 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Rotorua Citizens Club?
Yes, there's an onsite restaurant, Rotorua Citizens Club.
What's the area around Rotorua Citizens Club like?
Rotorua Citizens Club is a short 12-minute walk from Polynesian Spa and 3 minutes' walk from Eat Street.

Rotorua Citizens Club Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

Will not recommend as this property is not well maintained for accomodation. The only thing which was positive about this property was provided parking and convenient as located in central location.
Nitish, 1-night romance trip
Verified Expedia guest review

6/10 Good

MARIA JESUS, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good place to stay
Alvin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good value at a great price
Fred, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alan, 1-night trip
Verified Expedia guest review

6/10 Good

This is on top of a private club so expect late noise. Also the rooms need to be cleaner
Janet, 3-night trip
Verified Expedia guest review

4/10 Fair

The room they put is in was directly over the bar area downstairs. They failed to mention upon check in that they would be having a live band donlwnstairs playing until midnight. The stage was directly beneath our room so absolutely no sleep was had until after midnight.
Jeffrey, 1-night romance trip
Verified Expedia guest review

6/10 Good

Very average
Steph, 1-night family trip
Verified Expedia guest review

8/10 Very Good

ANKIT, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Check in good. Got a hand with my bags as room upstairs. Room tidy.
Anne, 4-night trip
Verified Expedia guest review

8/10 Very Good

There was no breakfasts available unless they have big booking as limited kitchen staff.
Scot, 2-night trip
Verified Expedia guest review

2/10 Poor

This accommodation is advertised as a 'club', however it is not like any club in Australia but more of a pub. How it managed to get an 8/10 rating I have no idea. The entry is located around the back, reception was unmanned, check-in was via pressing a button and waiting for bar staff to let you through locked doors that open onto pool table area with many men staring as you enter. The worst aspect was the smell and the carpet that you stick to. Fortunately I requested to view the room prior to check-in. It was not for me. I couldn't see myself putting up with the smell for four nights. The rooms are so dated that all the cleaning in the world wouldn't make a difference. Whilst searching on my phone for alternative accommodation I was abused by reception staff and 'told' that I had to stay or be financially penalised. So patronising to a potential guest (62 yr old woman). If you want cheap this is it.
Christine, 4-night trip
Verified Wotif guest review

2/10 Poor

Terrible experience couldn’t even check in. Messaged our arrival time of 6pm. When arrived called the number on the door multiple times and had Expedia call. No one answered. Finally had to rent an Airbnb last minute. Still haven’t received my money back. No communication on check in or that the building is closed on Monday when I messaged about check in. Expedia is no help and despite also calling said they wouldn’t give me my money back. Didn’t see the inside but looked pretty crappy from the outside. If want to be stranded with no cell service in the rain trying to figure out a new place to stay can try on here. Otherwise would definitely avoid.
Verified Expedia guest review

8/10 Very Good

All good
Penny, 1-night trip
Verified Expedia guest review

8/10 Very Good

Shanei, 1-night trip
Verified Expedia guest review

8/10 Very Good

Bob, 1-night trip
Verified Expedia guest review

4/10 Fair

Tegan, 4-night trip
Verified Wotif guest review

2/10 Poor

Rude lady said there is no one working
Anita, 1-night trip
Verified Expedia guest review

10/10 Exceptional

James, 1-night trip
Verified Expedia guest review

6/10 Good

It's fine for a home base while you're exploring Rotorua. The fans in the rooms provide next to zero airflow and there's no AC, so your only option is to leave the windows open. Unfortunately, it's right next to the main road so you'll hear yelling, driving, etc right below your window. Also there's a street lamp right outside the room we had so it was either no air flow or light sounds bugs in the room and a slightly cooler room. It sounds worse than it is but for the price we were happy with it overall.
Casey, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Didn't like the property. Wouldn't stay here again. It was okay.
Becky, 1-night trip
Verified Expedia guest review

10/10 Exceptional

stayed there before an would return again
THOMAS, 2-night romance trip
Verified Expedia guest review

4/10 Fair

No value for money.
Susanty, 2-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

Unfortunately the place was EXTREMELY outdated and not clean
Tracy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A satisfied customer
The hotel was close to the lakeside where we were to attend the outdoor concert the day we'd booked for an overnight stay so it was very handy and very affordable...the room was very warm and inviting the beds were comfortable and the shower was bliss to hop under after spending a night out in the cold.
Peata, 1-night trip with friends
Verified Hoteles.com guest review