The hotel never got our reservation through expedia and had to put us in another room for the night, which was a tiny room, much much much smaller than what we payed for , which was a 3 level townhouse. There was no front desk or anything either, just an operation out of a supermarket. We were told we would get a refund since we were staying in an inferior room, however, we are now being denied that. The hotel said they never got our reservation from expedia, but still somehow received a payment. While the actual hotel room was nice, it was not worth the money we ended up paying for not being able to stay in it for half the time and the overall struggle involved. I don't recommend it.