2/10 Poor
Sep 11, 2024
Deeply disappointed. The photos did not reflect the actual accommodation. Insect infestation in the bedroom (we have videos). Air conditioner wasn’t working in the one of the bedroom. Toilet seat was broken. There was hardly anything in the kitchen. Two pots, few plates. There was 6 of us. There was a blue pot left on the cooker. That had out of date food in there. It stank the apartment out. It was the children’s first time in Istanbul and it ruined it for us. There was no communication/reply back from the manager each time I sent a messaged. And on the last day, I managed to speak to him on the phone and he showered no empathy. This was our first time using Expedia to book an accommodation. And sadly, will be the last.
Sheema
Sheema, 3-night trip
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