Review of Wyndham Grand Cancun
We recently stayed at Wyndham Grand Cancun and had an overall wonderful experience. Here's a breakdown of our time there:
Pros:
The resort was exceptionally clean and well-maintained, providing a relaxing atmosphere throughout our stay.
Our villa was spacious and well-appointed, offering a comfortable and convenient stay. Its location, close to the beach, was a definite highlight.
The beach was pristine, with plenty of lounge chairs available for guests to relax.
We also received outstanding service, particularly from Sergio and Enrique in the restaurants. Sergio was incredibly helpful with a couple of small scheduling issues, ensuring that our vacation went smoothly. Enrique, whom we met at the Italian restaurant, Da Vinci, added a special touch by helping us reminisce about our first visit to the resort 30 years ago on our honeymoon – he was working there at the time!
Cons:
The internet service was inconsistent, and we experienced complete lack of signal in much of our villa. Additionally, Verizon customers, like ourselves, may face weak and unreliable service on the resort grounds.
Food-to-go options were limited. For example, if part of our group wanted sushi and others wanted burgers, we had to visit each restaurant separately instead of being able to bring food from one location to another, even if they were just a short distance apart.
We were also surprised by the additional fee for room service, which felt excessive given the all-i