Viceroy Los Cabos

5.0 star property
Luxury beachfront resort with spa, near San Jose del Cabo Art District

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viceroy Los Cabos

On the beach, white sand, beach cabanas, sun loungers
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Exterior
Penthouse, Multiple Beds, Ocean View (Butler Service, Airport Transfer) | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
View from room
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pet friendly
Main amenities
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach cabanas
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Premium TV channels
  • Garden
The price is $398
$548 total
includes taxes & fees
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 26 of 26 rooms

Junior Suite (Relaxation Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Plunge Pool and Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Partial Ocean View (Plunge Pool and Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 93 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Villa, Multiple Beds (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 672 sq m
  • Beach view
  • Sleeps 10
  • 4 Double Beds and 3 King Beds

Suite, Multiple Beds, Ocean View (1 King and 2 Double, Butler Service)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
  • 149 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Resort View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 53 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Suite, Multiple Beds, Oceanfront (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 439 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds and 2 Double Beds

Suite, 1 King Bed, Partial Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 121 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds (Waterside Casita with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 332 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Suite, Multiple Beds, Ocean View (2 King Beds, Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 149 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View (with Butler Service)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 121 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 53 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Penthouse, Multiple Beds, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 697 sq m
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds and 3 King Beds

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Premium bedding
Tempur-Pedic bed
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
  • 93 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Resort View (Plunge Pool)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 93 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 417 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

Penthouse, 1 King Bed, Ocean View (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 385 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Ground Floor (Butler Service, Airport Transfer)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 233 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Villa, Multiple Beds (Waterside with Nanny Bedroom)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 616 sq m
  • Ocean view
  • Sleeps 10
  • 3 Queen Beds and 3 King Beds

Villa, Multiple Beds (Waterside)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Heating
Free cribs/infant beds
  • 332 sq m
  • Sleeps 7
  • 2 King Beds and 2 Double Beds

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About the neighborhood

Map
Paseo Malecon San Jose Lote 8, Zona Hotelera, San José del Cabo, BCS, 23405

What's nearby

  • Playa Hotelera - 5 min walk - 0.5 km
  • Costa Azul Beach - 20 min walk - 1.7 km
  • San Jose del Cabo Art District - 4 min drive - 2.7 km
  • Puerto Los Cabos - 5 min drive - 3.9 km
  • Palmilla Beach - 7 min drive - 6.5 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Zài - ‬6 min walk
  • ‪La Hacienda Baja Grill - ‬6 min walk
  • ‪Cielomar - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Javier's - ‬6 min walk

About this property

Viceroy Los Cabos

At Viceroy Los Cabos, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be just a 5-minute drive from San Jose del Cabo Art District. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Casero Restaurant, one of 4 restaurants, serves Mexican cuisine and is open for breakfast and lunch. Other highlights at this luxurious resort include 3 bars/lounges, a rooftop terrace, and a beach bar. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive

All-inclusive room rates at Viceroy Los Cabos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Japanese, Russian, Spanish

At a glance

Hotel size

  • 186 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets allowed (1 total, up to 30 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite extended parking
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Pool table
  • Horse riding nearby

Working away

  • 9 meeting rooms
  • Conference space (64000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 2015
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 65-inch LED TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Casero Restaurant - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Otro Bar - This bar overlooks the ocean and pool. Guests can enjoy drinks at the bar. Open daily.
Nido - Overlooking the ocean and pool, this seafood restaurant specializes in local cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Nidito Beach/Poolside Bar - This beachfront bar specializes in local cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Awacate - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 13 percent

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 25 to 50 for adults, and USD 20 to 50 for children
  • Early check-in can be arranged for an extra charge of USD 200 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 200 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Mar Adentro Cabos Hotel San Jose del Cabo
Mar Adentro Cabos Hotel
Mar Adentro Cabos San Jose del Cabo
Mar Adentro Cabos
Mar Adentro Cabos Los Cabos/San Jose Del Cabo
Viceroy Los Cabos Hotel San Jose del Cabo
Viceroy Los Cabos Hotel
Viceroy Los Cabos San Jose del Cabo

Frequently asked questions

Does Viceroy Los Cabos offer free cancellation for a full refund?
Yes, Viceroy Los Cabos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Viceroy Los Cabos?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Viceroy Los Cabos?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Viceroy Los Cabos?
Yes, there's free extended parking. Electric vehicle charging is available.
What are the check-in and check-out times at Viceroy Los Cabos?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 200 (subject to availability).
What is there to do at Viceroy Los Cabos and nearby?
Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Viceroy Los Cabos also has 3 bars, a sauna, and a steam room, as well as beach cabanas, an arcade, and a garden.
Are there restaurants at or near Viceroy Los Cabos?
Yes, there are 4 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views.
Does Viceroy Los Cabos have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Viceroy Los Cabos like?
Viceroy Los Cabos is a short 20-minute walk from Costa Azul Beach and 5 minutes' walk from Playa Hotelera.

Viceroy Los Cabos Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

We had a great stay! We enjoyed the room, the pool, and the walkability to other amenities off of the property. Taxi service was easy, fast, and affordable to downtown San Jose. We would stay here again and although we didn't bring our kids this time, we know our kids would have enjoyed this resort too.
Marcus, 4-night trip
Verified Hoteles.com guest review

6/10 Good

Joseph, 4-night trip
Verified Hoteles.com guest review

4/10 Fair

So So experience...
The hotel is nice. The view was great and the gym was well appointed. The beds were a bit hard, not horrible, but not the most comfortable. The food was mediocre and EXTREMELY overpriced. The "American Breakfast" was $46 (include 16% mandatory tip). We're taking 2 eggs, bacon, potatoes and fruit. I'd expect to pay that in a nice hotel in NYC, but we're talking Cabo here! For dinner, we ate at Cielomar on the rooftop. Great view and the service was good. Again, it felt like price gouging. My daughter had a 7oz filet and it was $101. I'm not trying to nitpick, but the same filet at an upscale steakhouse in Scottsdale, AZ is $71 (with tip)... generally, Mexico isn't a 30% premium to US prices. We also had an incident where the service staff entered our room without knocking. My wife had just exited the shower, and luckily had dressed 30 seconds prior. Lastly, we were charged $200 for a massage we didn't get. I have emailed the hotel, but have't heard back yet. Everyone was nice, but we've stay elsewhere in Cabo and had better experiences.
Joseph, 4-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Best Service & Comfort
I am certain that this is a resort I want to visit again. The butler service was, of course, exceptional. Both my wife and I felt more relaxed than we had expected.
Scott, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Henry, 7-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful Modern Resort with Great Amenities
Amazing from start to finish. Expensive but worth it
Ian, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

This is one of the finest hotels I’ve ever stayed in. I’d highly recommend!!
Theodore A, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Amazing Staff & Beautiful Hotel. I Will Visit Again.
Sherika, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Griselda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel
Sterling, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent all around. If you are looking for a high end modern stay this is the place. Really quite, not so much noise or activities from your regular resorts, again really quite, modern, clean, VIP treatment all the time.
Salvador, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great property service spectacular
TERRENCE, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great as always
HAMIK, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maritza, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I recently stayed at Viceroy Los Cabos, and it was an incredible experience! The architecture is stunning, blending seamlessly with the ocean views. The staff was attentive and made sure every detail was perfect. The rooms were luxurious, with modern amenities and breathtaking views. Whether relaxing by the pool or exploring the local area, every moment was pure bliss. I highly recommend this hotel for anyone looking for a luxurious and memorable getaway.
Nelanlly, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love the Viceroy and its staff so much, they always welcome you with the best and friendliest attitude willing to make their guests happy. The amenities are superb and the food is delicious. I also love having access directly to the beach!
mariana, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice place to stay if you just need to relax in a quiet, clean environment. I thought it just lacked some proactive types of entertainment for guests.
Daniel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good service
Longjiang, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Resort is small and has beautiful views. Staff is very friendly. Food and drinks are good but exceptionally overpriced compared to other five star resorts. Cabo as a whole has become extremely overpriced.
Kara, 4-night family trip
Verified Expedia guest review

4/10 Fair

Not worth the price.
Ivelis, 6-night trip
Verified Expedia guest review

10/10 Exceptional

FOOD WAS GREAT. AMBIENCE WAS EXCELLENT AND BUTLER ALEXIS WAS WONDERFUL.
Destiny, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay if you want to relax and enjoy good food and drinks with outstanding customer service.
Artash, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

great place
JUAN, 3-night trip
Verified Expedia guest review

8/10 Very Good

Overall, we had a great time here. Above all, the customer service and workers were phenomenal. The staff was so accommodating and excellent. 10/10 in regards to how excellent they were. Given that this is a 5 star hotel, I would say the actual property is more like a 4 or 4.5 stars. The gym was very very nice. The pools were nice but small. I know it’s very difficult to do in the summer but the pools were like saunas. They were so hot. As a 5 star property I would expect this not to be the case. Additionally the spa was great and they had an entire hydrotherapy area which included a hot tub, sauna, steam room and cold plunge… all of the hot hydrotherapies worked but the one we were looking forward to the most, the cold plunge, wasn’t working while we were there. I’m curious how long it has been out of commission. As I mentioned this is what we were looking forward to the most and we were disappointed to find out it wasn’t working. In regards to the location, it was a great location with excellent restaurants all around the area which I strongly recommend. Leading me to my last point — the food. Our biggest issue with the property was the food and drinks. It was outrageously expensive and not good. We tried three of their restaurants on the property and all of them were very average for the price. For example, I paid $38 usd for a wagyu burger and I would’ve preferred a $10 burger from five guys. Every cocktail is $20 at least as well and they are average tasting.
Kyle, 7-night romance trip
Verified Expedia guest review