When you stay at Hotel Indigo York, an IHG Hotel, you'll be in a great location, within just a 10-minute walk of Shambles and Jorvik Viking Centre. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, York City Walls and York Christmas Market are within just a 10-minute walk. The helpful staff and breakfast get great marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 0.1 mi (GBP 15.00 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hair dryer (on request)
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: GBP 50.00 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 20.00 per person
Safes in guestrooms can be used for an extra charge
Parking
Parking is available nearby and costs GBP 15.00 per night (656 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo York
Indigo York
Hotel Indigo York
Indigo York, An Ihg Hotel York
Hotel Indigo York an IHG Hotel
Hotel Indigo York, an IHG Hotel York
Hotel Indigo York, an IHG Hotel Hotel
Hotel Indigo York, an IHG Hotel Hotel York
Frequently asked questions
Does Hotel Indigo York, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo York, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo York, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel Indigo York, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
What's the area around Hotel Indigo York, an IHG Hotel like?
Hotel Indigo York, an IHG Hotel is in City Centre, a short 6-minute walk from Shambles and 6 minutes' walk from Jorvik Viking Centre. Travelers say the area is walkable and good for shopping.
Hotel Indigo York, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Paul
Paul, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 17, 2024
Kevin
Kevin, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 12, 2024
Amazing stay in York
The staff were amazing and certainly added to the stay. Breakfast was great too. I would recommend the hotel consider a thicker mattress topper as that certainly would have helped as you can feel the gap between the beds and the mattress is a very hard one, not used to that and the pillows were very lumpy and not too comfortable either. But apart from that the hotel was lovely. Fantastic location. The staff are the star of the hotel for sure
Julia
Julia, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 12, 2024
Pleasant stay
Excellent location for access to York city centre. Staff very friendly and efficient.
Breakfast very nice.
Adam
Adam, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 11, 2024
All around amazing stay, staff were lovely and very helpful. Would recommend to anyone wanting to visit york as it is the perfect location.
Verified traveler
3-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 11, 2024
My stay was very comfortable
Verified traveler
1-night trip with friends
Verified Hoteles.com guest review
8/10 Very Good
Nov 8, 2024
Verified traveler
2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 7, 2024
Great hotel, very convenient without being too close to noise pollution, lovely staff.
Only slight complaint was from my husband who said the full English breakfast wasn’t the best but the continental part was lovely so I was ok!
Verified traveler
2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 6, 2024
Margaret
Margaret, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 5, 2024
Susan
Susan, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2024
Sarah
Sarah, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2024
Nice central location. Would return.
Gillian
Gillian, 1-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Nov 3, 2024
Dave
Dave, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 2, 2024
Donna
Donna, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 2, 2024
Spent two nights at the Indigo Hotel York. Had a lovely break with my wife and enjoyed spending time in the hotel which was in a good location for exploring the town.
Simon
Simon, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Nov 2, 2024
Sarah
Sarah, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Nov 1, 2024
3rd time visit not the best
Always great service, missing kettle which we raised on the first day, never replaced for the 5 days we were there, however there was an offer of bringing tea, very dusty in couch room which set off allergies. Last 2 visits were spectacular so kind of disappointed this time
Amy
Amy, 4-night family trip
Verified Hoteles.com guest review
6/10 Good
Nov 1, 2024
Disappointing compared to other Indigo stays
Disappointing in comparison to other Indigo hotels. Good locatio, comfy bed and good staff but spoilt by:
Lack of storage in room, nowhere to hang coats when travelling in winter months
First time I have stayed in a hotel where there were no biscuits on the drinks tray.
Water wasn’t replaced after first day.
There was no plastic shower mat in the shower cubicle, we did ask for one but apparently there are only two in the hotel and they were being used. This made taking a shower very dodgy for us as was slippy.
Heating would only turn down to 18 which meant the room was too hot for us. We left the window open but struggled to sleep as all the air conditioning units were directly below the room making a noise all night plus staff were wheeling bins around below are room and singing at 7am in the morning. We did ask if there was an alternative room but apparently not.
Shame about all of these things as as I have already said the staff were lovely, the hotel was in a good location.
Jane
Jane, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 30, 2024
Verified traveler
2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 30, 2024
Verified traveler
4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 30, 2024
Rebecca
Rebecca, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 29, 2024
Steven
Steven, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 29, 2024
Alison
Alison, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 27, 2024
Ellie
Ellie, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 27, 2024
Good choice
Nice little spot not too far from the centre. Comfortable and characterful rooms. Good facilities and excellent breakfast. Staff polite, helpful and friendly would recommend and stay again.