Zerenity Hotel & Suites

3.0 star property
Hotel with restaurant, near Cebu International Convention Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zerenity Hotel & Suites

Terrace/patio
Lobby
Executive Pad | In-room dining
Aerial view
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $33
$45 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Double Room

Highlights

Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Bidet
Free bottled water
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds

Highlights

Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Bidet
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
San Miguel Road, Corner 1st St. Villa Amores, Apas, Cebu, Cebu, 6000

What's nearby

  • Ayala Malls Central Bloc - 3 min walk - 0.3 km
  • Waterfront Cebu City Casino - 14 min walk - 1.2 km
  • Cebu International Convention Center - 19 min walk - 1.7 km
  • Ayala Center - 4 min drive - 2.3 km
  • SM City Cebu - 5 min drive - 3.1 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ally Mango - ‬4 min walk
  • ‪Ikkousha Ramen - Food Choices - Ayala Malls Central Bloc Branch - ‬4 min walk
  • ‪Treat Street - ‬4 min walk
  • ‪Pipeline Bar & Grill - ‬4 min walk

About this property

Zerenity Hotel & Suites

Zerenity Hotel & Suites puts you just a 5-minute drive from Waterfront Cebu City Casino and Ayala Center. Guests will have free perks like WiFi and self parking. A terrace and a garden are other highlights.

Languages

English, Filipino

At a glance

Hotel size

  • 47 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Zen Cafe - Onsite restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PHP 600 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for PHP 1150.0 per night

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Zerenity Hotel Cebu
Zerenity Hotel
Zerenity Cebu
Zerenity
Zerenity Hotel & Suites Cebu Island/Cebu City
Zerenity Hotel & Suites Cebu
Zerenity Hotel & Suites Hotel
Zerenity Hotel & Suites Hotel Cebu

Frequently asked questions

Does Zerenity Hotel & Suites offer free cancellation for a full refund?
Yes, Zerenity Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zerenity Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Zerenity Hotel & Suites?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Zerenity Hotel & Suites?
Yes, an airport shuttle is available. The charge is PHP 600 per vehicle one-way.
What are the check-in and check-out times at Zerenity Hotel & Suites?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Zerenity Hotel & Suites?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (14-min walk) is nearby.
What is there to do at Zerenity Hotel & Suites and nearby?
Zerenity Hotel & Suites has a garden.
Are there restaurants at or near Zerenity Hotel & Suites?
Yes, there's an onsite restaurant, Zen Cafe.
What's the area around Zerenity Hotel & Suites like?
Zerenity Hotel & Suites is a short 14-minute walk from Waterfront Cebu City Casino and 3 minutes' walk from Ayala Malls Central Bloc.

Zerenity Hotel & Suites Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Location is very convenient for tourist and locals
R', 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice Hotel Near IT Park
Good location and great value for your money.
Carlos, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Chelsea, 5-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
Timothy Steven, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
Elwood, 7-night family trip
Verified Expedia guest review

4/10 Fair

We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation
Mydel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

I love that there's a 7-Eleven right next to the hotel.
Paul Jazon, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.
AUGUSTO, 15-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Customer Service
Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!
Victoria, 1-night business trip
Verified Hoteles.com guest review

6/10 Good

Disappointed....
No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.
William, 3-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Raymond, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service
2-night romance trip
Verified Wotif guest review

10/10 Exceptional

It was a fairly nice neighborhood and lively atmosphere. Not too crowded.
RT, 4-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!
BONG, 3-night family trip
Verified Expedia guest review

6/10 Good

Hotel room not as described.
Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.
Antonio, 3-night business trip
Verified Hoteles.com guest review

6/10 Good

When we were on the way up to our rooms, we had a hard time operating the elevator and the staff who heard us did not bother to help us. Security guard was the one who helped us. When we went to our room, the air conditioner was not working properly and when we asked if there was another room we could move into even if we had to upgrade to a higher accomodation, the front desk personnel Jasper (he would not give us his full name) put us on hold for a long time then was snarky when we put in our request. To top it off, the toilet did not flush. The front desk personnel was not helpful and was in fact downright rude. The morning front desk staff were friendly and accomodating. That Jasper Ian Sericon and the condition of the property needs to be attended to.
Maria, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The staff are excellent. Good cleaning and sanitation. Small restaurant with a good but limited menu. Polite servers. This is an older building and has plumbing problems. I changed rooms but the second room also had plumbing problems. Maintenance guy responded quickly but confided that the plumbing is his struggle constantly.
4-night family trip
Verified Expedia guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

8/10 Very Good

The room 504 showr has problem already inform staff
Cindy, 1-night business trip
Verified Orbitz guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

6/10 Good

5-night family trip
Verified Expedia guest review

6/10 Good

It’s my first booking in this hotel. I’ve been visiting Cebu monthly and wanted to try something different this time. I found this hotel fairly good. I liked the room, they keep it clean and neat, but hard poor Wifi signal. I found a cockroach in the bathroom, but the staff dealt with that immediately. Overall, I’m okay with the hotel and would probably book again.
4-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Zerenity Hotel and Suites is clean, new and strategically located in the business district (Cebu IT Park). It is close to restaurants, banks, coffee shops, Sugbo Mercado and The Pyramid (a must see spot in Cebu City). It is also close to most of the tourist spots in Cebu City. It is comparable to a 5* hotel in terms of service and cleanliness, except some of their services require extra fee - like pressing of clothes, bedroom slippers, etc. They also offer free breakfast but the choices are limited - no bacon, meat loaf, ham, hash brown and cereal. Most of the time it was just scrambled egg and sausages. They should serve local Cebu delicacies for tourists to try like danggit, Cebu longganisa, dried mangoes, etc. Overall, it is still a pleasing hotel with a service similiar to a 5* hotel. Room rates are reasonable too. Will definitely stay here again.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

Convenient
Great location, very close to IT park which had lots of restaurants and shopping. Basic clean hotel. Staff very friendly and nice. Good price during Sinulog.
Mallory, 4-night trip
Verified Hoteles.com guest review