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Mercure Nagano Matsushiro Resort & Spa

4.0 star property
Hotel with spa, near Matsushiro Castle

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Photo gallery for Mercure Nagano Matsushiro Resort & Spa

Sauna, hot tub, hot springs
Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi
Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Lobby
Nestled near the historic Matsushiro Castle, Mercure Nagano Matsushiro Resort & Spa offers an upscale retreat. Relax in the indoor public bath or rejuvenate at the hot springs and sauna. With high-speed WiFi, a spa tub, and karaoke entertainment options available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Onsen
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Sauna
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Television
  • Laundry facilities
  • Elevator
  • Free self parking
  • Free toiletries
The current price is $49
$60 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view

Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 4 Futon beds, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) | In-room safe, desk, iron/ironing board, free WiFi

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae

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  • Air conditioning
  • Laundry facilities
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7.8 out of 10, Good, (235)
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$41 total
includes taxes & fees
Mar 9 - Mar 10
TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae
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About the neighborhood

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215

What's nearby

  • Matsushiro Castle - 12 min walk
  • Nagano City Museum - 3 min drive
  • Nagano Olympic Stadium - 6 min drive
  • M-Wave Olympic Memorial Arena - 11 min drive
  • Zenko-ji Temple - 11 min drive

Getting around

  • Chikuma Obasute Station - 16 min drive
  • Nagano (QNG) - 27 min drive
  • Ueda Station - 31 min drive

Restaurants

  • ‪A-COOP ファーマーズ - ‬4 min drive
  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪蕪村篠ノ井店 - ‬2 min drive
  • ‪手打そば処横綱 - ‬3 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

Mercure Nagano Matsushiro Resort & Spa puts you within a 15-minute drive of Zenko-ji Temple. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. Fellow travelers like the overall property condition.

All inclusive

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 345 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

What to do

  • Hot springs
  • Fishing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

四季 - This buffet restaurant serves breakfast and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

Does Mercure Nagano Matsushiro Resort & Spa offer free cancellation for a full refund?

Yes, Mercure Nagano Matsushiro Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Nagano Matsushiro Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Nagano Matsushiro Resort & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Nagano Matsushiro Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11:00 AM.

What is there to do at Mercure Nagano Matsushiro Resort & Spa and nearby?

Have fun with nearby activities like fishing and canoeing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like a sauna.

Are there restaurants at or near Mercure Nagano Matsushiro Resort & Spa?

Yes, there's an onsite restaurant.

What's the area around Mercure Nagano Matsushiro Resort & Spa like?

Mercure Nagano Matsushiro Resort & Spa is a short 12-minute walk from Matsushiro Castle and 15 minutes' walk from Sanada House.

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Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Room was spacious and the onsen was good
Fazuly, 4-night trip

10/10 Exceptional

Great stay
The staff were extremely helpful and the free lounge twice a day was a real bonus
David, 3-night trip

10/10 Exceptional

Excellent Hotel and Onsen in Nagano
Amazing hotel and spa in Nagano area. About 30mins by bus from Nagano Station to Kandabashi station. Then 2min walk to the hotel. Hotel has an onsen which is great! Lobby has drinks and snacks at different times of the day. Includes unlimited soft drinks, alcohol, tea, coffee, water and snacks. Coin laundry with dryer is available if you need to wash clothes. Great view of the mountains from our room.
William, 2-night trip

8/10 Very good

Great breakfast and onsen. It is dated.
Timothy, 1-night trip

10/10 Exceptional

Great stay at the resort . Hot springs were nice and good variety of food to choose from.
Jeffrey, 3-night trip

6/10 Good

Breakfast buffet was amazing. The onsen was nice. Our expierence was very streamlined, but lacked the charm of smaller onsen.
Jarrod, 1-night trip

10/10 Exceptional

Nice middle of the road hotel with great breakfast Buffett and public bathroom Parking is free and widely available
David, 1-night trip

10/10 Exceptional

Very clean an modern hotel with a great Onsen which was delight after a days driving and sightseeing. Location was very peaceful and room comfortable. Bit out of the way but public transport is available close by. Train service not sure as we had our own car with free parking nearby.
peter, 1-night trip

8/10 Very good

The room are big but its a bit dated design.
Kok Sheng, 1-night trip

10/10 Exceptional

Big room. Very quiet. Great place.
Wylie, 7-night trip

4/10 Fair

As explained Room don’t have AC so it was like 35 degrees in the room, we got all sick thanks mercure hotel!
Mehdi, 2-night trip

8/10 Very good

Nice hotel. A bit dated, but it is fine.
Shlomi Shlomo, 1-night trip

10/10 Exceptional

The hotel and the room ( Japanese style) was really nice with a view on the mountains. There is a really nice restaurant on the 1st floor, that I recommend it’s a little expensive (8000yen person) but the quality of the food is very very good. The only downside is that the electric outlet are in the entrance of the room, nothing near the beds
Elsa, 1-night trip

6/10 Good

Average not more not less. Not even water or tea in ya room, but boiler!
martin, 2-night trip

6/10 Good

Location too far from city. Property is old and needs updating
sunil, 1-night trip

10/10 Exceptional

The area is truly breathtakingly beautiful
ezekiel, 1-night trip

4/10 Fair

Hotel is a bit old and rooms are dated. Breakfast system is terrible; you need to pick a time to go to breakfast, but if you arrive to the hotel late, all early schedules for the breakfast are already taken…! There is no first-come, first-serve system, which is really annoying!!!
Shlomi Shlomo, 2-night trip

8/10 Very good

Spacious room, comfortable bed, service is ok. Breakfast spread was great. Free parking available. Do take note that hotel charges ¥900 per room for bathing tax, apparently for usage of public bath (onsen), even though we did not use it at all during our 3 nights stay. Hotel staff explained that this bathing tax will be charged regardless of usage. This is not logic, in my point of view. Mecure management (being a big hotel chain) should look into a managing system to only charge this tax for rooms that used the public bath.
Stasia, 3-night trip

6/10 Good

Needs lots of updates. Excellent staff.
Excellent staff can’t make up for elderly property. Far from station and you will need to order taxis to and from as the buses and hotel shuttle don’t run often. Non-smoking in name but still lingering smoke smell as nothing has been updated since the rooms were smoking. There was mildew on the shower curtains and central AC so you are unable to adjust the temperature in the room. It was very warm on the top floors.
3-night trip

8/10 Very good

Hotel is nice, but rooms are a bit old, it smells old... Need to renew the rooms. Breakfast is nice.
Shlomi Shlomo, 1-night trip

10/10 Exceptional

Very nice hotel to stay at Nagano
Very nice hotel, ample parking space, nice and big rooms and good location
Daniel, 1-night trip

4/10 Fair

I feel that people should know that every thing in this property is outdated and depressing. Looks like the rooms have not been updated since the 80 s . The furniture, the drapes, the cart are so old , the bathrooms are very outdated and small even the lighting in the room is bad. It is not convenient as 30 minutes from They train and the city . The food at the restaurant is plenty full and the quality average. I gave it 2 stars as we had a very nice concierge Also you should know that at the end you will be charged extra for a spa tax no matter if you used it or not. There are plenty of nice hotels for that price in Japan , very disappointed by this one
Daniel, 2-night trip

6/10 Good

Very nice buffet and the rooms were comfortable. Just a little too far from the station
Lisa, 2-night trip

8/10 Very good

Hotel is huge and had a lot of parking. Average rooms. Good location. Amazing breakfast buffet!
2-night trip

8/10 Very good

Nice Spring Bath
Danny, 5-night trip