Hotel El Quetzal Machupicchu

2.5 star property
Hotel convenient to Aguas Calientes Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Quetzal Machupicchu

Deluxe Double Room, Mountain View | Free WiFi
Front of property
Lobby sitting area
Food court
Bathroom sink

Reviews

7.8 out of 10

Good

Popular amenities

  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Twin Room, Mountain View

Highlights

Balcony
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Deluxe Double Room, Mountain View

Highlights

Balcony
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Qoriwaccanki 654, Machu Picchu, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Cerro Machupicchu - 3 min walk - 0.3 km
  • Aguas Calientes Hot Springs - 11 min walk - 1.0 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.1 miles/75.8 km
  • Machu Picchu Station - 2 min walk

Restaurants

  • ‪Full House Peruvian Cuisine - ‬4 min walk
  • ‪Mapacho Craft Beer Restaurant - ‬4 min walk
  • ‪Café Inkaterra - ‬1 min walk
  • ‪Inkaterra Restaurant Principal - ‬1 min walk
  • ‪El Antojito Polleria - ‬4 min walk

About this property

Hotel El Quetzal Machupicchu

Hotel El Quetzal Machupicchu offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs. Free perks include WiFi and continental breakfast daily between 5 AM and 8 AM.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 5 AM–8 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property accepts credit cards.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Hotel El Quetzal Machupicchu
Hotel El Quetzal
El Quetzal Machupicchu
El Quetzal Machupicchu
Hotel El Quetzal Machupicchu Hotel
Hotel El Quetzal Machupicchu Machu Picchu
Hotel El Quetzal Machupicchu Hotel Machu Picchu

Frequently asked questions

Does Hotel El Quetzal Machupicchu offer free cancellation for a full refund?
Yes, Hotel El Quetzal Machupicchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Quetzal Machupicchu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel El Quetzal Machupicchu?
Sorry, there's no onsite parking at Hotel El Quetzal Machupicchu.
What are the check-in and check-out times at Hotel El Quetzal Machupicchu?
You can check in starting at noon. Check-out time is 11:00 AM.
Does Hotel El Quetzal Machupicchu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel El Quetzal Machupicchu like?
Hotel El Quetzal Machupicchu is a short 2-minute walk from Machu Picchu Station and 11 minutes' walk from Aguas Calientes Hot Springs.

Hotel El Quetzal Machupicchu Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Nice place
Front counter was helpful and let us keep our baggage there for a few hours extra until our train arrived. Average breakfast, price was good with a mountain view and comfortable beds, noise wasn't too bad either. Overall pretty good.
Justin, 1-night romance trip
Verified Hoteles.com guest review

6/10 Good

Reasonable hotel but too noisy
Booked this hotel as it advertised a room with a river/mountain view. It didn't mention however that the railway line was right outside the hotel. It was impossible to sleep once workmen started working on the railway outside banging around from 1am onwards especially due to the balcony door that wouldn't close. No sound insulation from the balcony doors either. If you're a deep sleeper and not woken easily it would be fine and a reasonable location. If not, I'd look elsewhere...
Verified Hoteles.com guest review

2/10 Poor

I was sent to Hatun Samay Hotel, very bad hotel.
1) For one occasion (the only time I needed shower) I had no hot water for shower. My daughter complained it switched from very hot to freezing cold and then switched back to very hot after 10 seconds. I considered the shower doesn't work at all. At the end we didn't take shower. Just use water to wipe my body. 2) The window is facing a wall that is 10 cm away. No view 3) The room is so small that barely can fit for 2 single beds 4) Wi-fi absolutely does not work in the room. My room chair was placed in the hall way. I figured the previous guests put it there to access internet because wi-fi is never not working in the room 5) Wi-fi only works 70% of the time. I have to agree with other guests' review. 6) Wi-fi doesn't work in the lobby. I only see "obtaining IP address".
Verified Expedia guest review

10/10 Exceptional

Amazing Staff , Location !!
we loved our stay , they were very helpful on everything , we had to go to Machu Picchu at 5 am and they even pack our breakfast to take with us ! great hotel !!
Verified Expedia guest review

8/10 Very Good

Great service and location.
The room was verge, expensive, but that's probably the price for being so close to the station and main market. The location was excellent, few mins from the station and main bus stop. The reception service was excellent, they went out of their way to help us. Very happy and satisfied with the experience.
Verified Hoteles.com guest review

10/10 Exceptional

Excellent experience
Great hotel if you bring some earplugs with you (which, in my opinion, every traveller should). We did not experience any of the "wet bathroom" conditions found in other reviews. Everything was extremely clean and comfortable. The owner is a really nice guy who was immensely helpful. Location is superb (3 mins to train station and 5 mins to bus station). If you're leaving early in the morning like most people, you can take your free breakfast with you "to go"
Verified Hoteles.com guest review

6/10 Good

Verified Hoteles.com guest review

6/10 Good

Nice staff, but hotel needs better amenities
More hostal than hotel but the staff is very pleasant and helpful. Rooms and lobby need more electric outlets, beds need updating and toiletries need improvement such as providing hair conditioner and body lotion. Wifi only works temporary and not in rooms at all. The breakfast was excellent and ready at 3:30am which was a nice touch.
Verified Expedia guest review

8/10 Very Good

Great overnight stay
Very near the train station, hotel staff was friendly.
Verified Hoteles.com guest review

10/10 Exceptional

It was a really cute hotel, clean and close to the city plaza. Staff was really nice and friendly but had a little trouble paying at the end. Plan on bringing cash.
Verified Hoteles.com guest review

8/10 Very Good

Good option for seeing Machu Picchu!
Very pleasant stay. Very attentive staff. Breakfast was served as early as guests need, and was pretty good. Coca and muna tea all day, and the staff is helpful if you suffer from the altitude. Rooms were excellent, but no elevators, just stairs. Walking distance from train station entrance, roughly 7 minutes with luggage (I rolled mine), and about the same for the Machu Picchu buses. And staff is also available to pick you up. Tour guides came looking for me after I inquired about tours and they figured out where I was staying, and the staff was really good about maintaining my discretion and safety. It's a small town and some tour guides are like vultures! This is a safe place to stay. The noise is really not that bad, especially since there are no trains really at night when most people sleep. But yes, when they come by, you definitely know they're there, since it's right in front. Earplugs will help if you need to sleep during the day. This town was my favorite stay in Peru!
Verified Hoteles.com guest review

6/10 Good

Rip off Machu Picchu pueblo
El Quetzal Hotel is clean which is important. A member of staff met me at the station. The room itself is nice. Unfortunately, the hotel is just across the road from the railway line and the river and as a result it is extremely noisy plus you breathe in diesel fumes. A dog kept barking in the evening and someone kept shouting at it. There has been no attempt to seal off the sliding doors on the balcony or to do any sound proofing. Wifi worked intermittently. The buffet breakfast was very poor - juice, fruit, not very appetising ham and cheese and some very dry pastries. I paid $70 for the night and this was very poor value for money.
Verified Hoteles.com guest review

8/10 Very Good

Convenient location but a bit noisy
Owner was very nice and helpful. Location is right next to the train station/train tracks, which makes it easy to get to. Be aware that there may be train noise into the night, especially if you're planning to sleep early. Breakfast was good and early enough for us to catch the first bus up to to Machu Picchu.
Verified Hoteles.com guest review

8/10 Very Good

Off the beaten track, next to railroad tracks
Owner was very informative with town, gave us good advice on restaurants and tips on proper etiquette in Machu Picchu. Don't go to hot springs they are filthy! Listen to what owner says and make sure restaurants don't sock you with a town tax, arbitrary.
Verified Hoteles.com guest review

4/10 Fair

Uma má experiência
Hotel localizado de frente para a linha de trem, o que ocasionou um barulho infernal durante a madrugada e logo cedo pela manhã. O quarto em que ficamos, embora simples, aparentemente havia sido reformado recentemente (cama confortável, aparelho de TV moderno), mas o banheiro exalava um leve cheiro desagradável de esgoto, certamente resultado de trabalhos mal feitos no encanamento. Café da manhã pobre. Relação custo-benefício muito ruim.
Bruno, 1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Funcionarios excelentes
Funcionarios excelentes Foram nos recepcionar na estacao de trem Muito prestativos nos ajudaram a ligar para o guía para organizar a visita a machu pichhu O Jim deu otimas dicas quanto ao tour. Lunch box para quem acordar cedo para ir para mp. Guardaram nossa mala ate o fim do día. Indicamos muito este hotel Obrigado Mayra e Jim voces foram excelentes.
ronaldo , 1-night trip
Verified Expedia guest review

10/10 Exceptional

Atendimento nota 10
O Hotel é bem simples, mas o quarto bem confortável, limpo e espaçoso. O diferencial neste hotel é o atendimento. O senhor dono do hotel é muito atencioso, foi nos buscar na estação, incansável e prestar toas as informações sobre o local, deu dicas valiosas. Como no outro dia tínhamos que madrugar para ir a MachuPicchu, nos deixou um box lunch para levar, muito farto e gostoso. Super recomendo!
Cátia V, 1-night romance trip
Verified Hoteles.com guest review

2/10 Poor

Hôtel Pas fiable, sur réservation!
Malheureusement nous n'avons pas séjourné dans l'hôtel choisi et réservé car il ne restait qu'une seule chambre de disponible sur les deux réservés. L'hôtel avait sur réservé! Il nous ont relocalisé dans un autre endroit de qualité moindre et bruyant.
nathalie, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Daniel, 1-night romance trip
Verified Hoteles.com guest review

6/10 Good

Buena Experiencia
muy buena experiencia en el hotel con las comodidades necesarias para el tipo de turismo que fuimos a buscar
Daniel, 3-night romance trip
Verified Hoteles.com guest review

6/10 Good

Muy ruidoso
Pese al buen servicio, la comodidad fue terrible. Se escucha mucho ruido de los demas huespedes. Se escucha mucho ruido de los transeuntes. Está frente a la vía del tren y el ruido es fastidioso
1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Waldemiro, 1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Se contactaron conmigo para esperarme en la estación de tren, lo cual aprecio mucho pues te ahorra tiempo en buscar la dirección. Se localizan justo al lado de las vías si piensan madrugar para escalar Machu Picchu es un buen despertador pues los trabajos en las vías comienzan a las 5 am. Buen lugar para quedarse una sola noche. El cubo de la regadera del baño tenía algo de moho el resto estaba limpio y cómodo.
Margarita, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Boa escolha
Estadia rapida, atendimento atencioso e simpatico. Bem localizado. Cafe da manha ok. Dicas otimas sobre Machu pichu.
Rosalva, 1-night romance trip
Verified Hoteles.com guest review

6/10 Good

Localização Boa.cuidados com aparências a desejar
Box do banheiro não fecha direito.Lixo do banheiro com tampa quebrada.
Verified Expedia guest review