Kumamoto Station Tourist Information Center - 3 min walk
Amu Plaza Kumamoto - 5 min walk
Kumamoto-jo Hall - 2 min drive
Sakura Machi Kumamoto - 2 min drive
Kumamoto Castle - 3 min drive
Getting around
Kumamoto Airport (KMJ) - 22 min drive
Kumamoto Station - 2 min walk
Kumamoto Minami Station - 3 min drive
Fujisakigumae station - 3 min drive
Restaurants
菅乃屋 - 3 min walk
天草HERO鮨牛深丸熊本駅店 - 6 min walk
モスバーガー - 4 min walk
みのりみのる みのる食堂 アミュプラザくまもと店 - 5 min walk
SEATTLE'S BEST COFFEE JR熊本店 - 3 min walk
About this property
The New Hotel Kumamoto
When you stay at The New Hotel Kumamoto, you'll be just a 5-minute drive from Kumamoto-jo Hall and Kumamoto Castle. For a bite to eat, guests can check out Fontana, which serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.
Languages
English, Japanese
At a glance
Hotel size
123 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Coffee/tea in a common area
Free daily reception
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Housekeeping (on request)
Special features
Dining
Fontana - This buffet restaurant serves breakfast, lunch, and dinner.
LOBBY BAR ANDO - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 2420 for adults and JPY 1210 for children
Renovations and closures
The property will be renovating from July 30 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
One of the dining venues
Meeting facilities
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for JPY 3630 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards and cash.
Also known as
Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto
Frequently asked questions
Does The New Hotel Kumamoto offer free cancellation for a full refund?
Yes, The New Hotel Kumamoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The New Hotel Kumamoto?
Sorry, pets aren't allowed.
Is parking offered on site at The New Hotel Kumamoto?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The New Hotel Kumamoto?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near The New Hotel Kumamoto?
Yes, there's an onsite restaurant, Fontana.
What's the area around The New Hotel Kumamoto like?
The New Hotel Kumamoto is a short 2-minute walk from Kumamoto Station and 5 minutes' walk from Amu Plaza Kumamoto. Travelers love the hotel's prime location.
The New Hotel Kumamoto Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 13, 2024
Nigel
Nigel, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 1, 2024
Wan Sum
Wan Sum, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Sep 26, 2024
KAWAI
KAWAI, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 20, 2024
Yosiki
Yosiki, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 15, 2024
Junichi
Junichi, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 18, 2024
CHENG-KAI
CHENG-KAI, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 17, 2024
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 12, 2024
Alex
Alex, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 7, 2024
JUICHEN
JUICHEN, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 27, 2024
Very close to train station
Very close to Kumamoto station, just 4 mins walking distance. Clean but a bit old in renovation. Small TV
Wai Lim William
Wai Lim William, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 19, 2024
Chung Wing Victor
Chung Wing Victor, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Jul 10, 2024
3 minutes from JR Kumamoto station by foot. Very convenient for transportation and to catch a cab.
Great location, and comfortable beds for a quick stopover and visit to Kumamoto castle. Filthy carpet, outdated bathroom even on renovated 9th floor.
Brian
Brian, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
May 7, 2024
MINGCHUN
MINGCHUN, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 30, 2024
The hotel is located next to Kumamoto station. Transportation is very easy both locally and going to other places. There are many restaurants inside the station with lots of dining options. Like it.