Property is well located in pleasant district, walking distance to Vila Madalena. Hotel patio is great, good breakfast (included). Cleanliness overall good.
About there "urban design", great but a little cheap fix up, and need some maintenance.
Young staff, very nice. But never saw owner or manager... My main issue, i check in for 3 nights, they told me (not ask) that i have to change room on the 3rd night. Never apologize. Like was normal i change room. I was not agree. Young kid at reception said will talk to manager. The day after another kid at reception, asked me again to change room. Said no. They insist, like was not a big deal... The next morning, they ask me again! Said no and like talk to manager. Never talk to manager but finally they agree im not changing room!
Not professional at all. They overbooked, then make guess move room. Not right.