Must have been a training day. Out of four persons, only one had answers. No one else did. Only one super friendly person, a male who may have been on the night shift. Everyone else was not angry but not too friendly. Some appeared not to care. We were not in the least aware of it being an extended stay hotel, so it lacked housekeeping. I still do not see this written on any website info. We were then told that's not what we do. The next day we had to ask for toilet paper, fresh towels, coffee etc. We had to go to the desk to get them. We even took out our own trash due to this. The person at the desk asked how long were were going to be there, I did say three nights. She did then say that is an extended stay.Even though we did not use it, the grill area was a great idea. Not being aware of the extended stay, we were misled by the hotel website and hotel.com website.