This was the worst hotel we stayed in on our month long trip through Asia. In fact, it was so bad we left after the first night even though we had paid for 5 nights! We booked a "two bedroom apartment" unit. When we arrived, they actually put us two next door rooms with a little kitchen area between them that was right off the main stairwell and just behind a sliding glass door. Not only was it basically open to anyone on the stairs, it was not air conditioned so you would never spend any time in there. The bathrooms consist of an open shower sprayer on the wall next to the toilet. The floor was wet from leaking connections at the toilet and the walls and ceiling were covered with mold. Hot water didn't work in one of the rooms. All of the beds in Asia are pretty firm, but these beds were like sleeping on plywood. They had a top and bottom sheet, but no blanket. I'm not sure where they got the photo of the room they use on the website, but it was nothing like the photo. There are no views of trees or beaches...this hotel is above a restaurant surrounded by other taller hotels. It is SO noisy that you are not going to sleep unless you are medicated...heavily. There was no offer to refund the 4 nights I didn't use. I would not suggest staying here. I spend 60+ nights a year in hotels and I'm not really picky. This is the worst I have stayed in anywhere....US, Thailand, Cambodia, China, Hong Kong, Europe.... wow....just wow.....