The people were super nice that we interacted with! However, there were some disappointing areas of the room. First, the hot water and heat only seemed to work periodically. Showering was...difficult. Every 30 seconds or so the water would go from warm to cold back to warm again. The heat in the room didn’t seem to work all the time, which sucked because we stayed in winter. There was also an issue with someone ringing the buzzer to the apartment building outside at 4:30AM for 15-20 minutes (which I know isn’t the properties fault, but it still sucked). Also, the towels were like sand paper on our skin...the location was good though! We were only an hour walk to the Vatican and within an hour for everything else.