Hotel was located in a nice area in Pouso Alegre. Unfortunately, the room was not good, dated, wall corners was chipped, bathroom was old, toilet seat was old and was leaking, and mattress was not comfortable. Room that I stayed need urgent updates. On the other hand, staff was a big 5 stars, nice and polite people. Although this hotel is rated the best in the area (4 stars), I would not rate this hotel more than 3 stars. However, I have to say that it is in a very convenient spot for me, that's why I probably will stay there again.