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Hotel Puerta del Cielo

2.5 star property
Cuernavaca hotel with outdoor pool

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Photo gallery for Hotel Puerta del Cielo

Outdoor dining
Free WiFi
Exterior
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Welcome to Hotel Puerta del Cielo, where tranquility meets comfort. Unwind in the garden or dip into the outdoor pool with umbrellas for shade. With free WiFi, a coffee shop, and 24-hour front desk available at your fingertips.

Reviews

3.8 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Outdoor pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Free self parking
  • Outdoor swimming pools
The current price is $22
$26 total
includes taxes & fees
Apr 11 - Apr 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds

Highlights

Balcony
TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Microwave

Highlights

Balcony
Separate sitting area
Kitchenette
TV
Ceiling fan
Private bathroom
Microwave
Cookware/dishes/utensils
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pet friendly
  • Free parking
  • Free WiFi
6.0 out of 10, 33 reviews
The price is $30
$36 total
includes taxes & fees
Apr 23 - Apr 24
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About the neighborhood

Map
Av. del Conquistador #156, Col. Lomas de Cortes, Cuernavaca, MOR, 62240

What's nearby

  • La Paloma de la Paz - 3 min drive - 2.5 km
  • University of the State of Morelos - 4 min drive - 4.2 km
  • Galerias Cuernavaca Mall - 6 min drive - 7.7 km
  • Cuernavaca Cathedral - 8 min drive - 6.1 km
  • Forum Cuernavaca - 8 min drive - 11.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 86 min drive

Restaurants

  • ‪Chaparrito's Tacos - ‬6 min walk
  • ‪Tacos Charmin - ‬9 min walk
  • ‪Taqueria el Especial - ‬7 min walk
  • ‪Tacos al Carbón Charmin - ‬8 min walk
  • ‪Quesadillas el Toro Sentado - ‬9 min walk

About this property

Hotel Puerta del Cielo

When visiting Cuernavaca, Hotel Puerta del Cielo is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe.

Languages

Spanish

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11 PM
    • Minimum check-in age: 12
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 12
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

Food and drink

  • Coffee shop

Services

  • 24-hour front desk
  • Pool umbrellas

Facilities

  • Garden
  • An outdoor pool

Room amenities

Be entertained

  • 20-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Puerta Cielo Cuernavaca
Hotel Puerta Cielo
Puerta Cielo Cuernavaca
Puerta Cielo
Hotel Puerta del Cielo Hotel
Hotel Puerta del Cielo Cuernavaca
Hotel Puerta del Cielo Hotel Cuernavaca

Frequently asked questions

Does Hotel Puerta del Cielo offer free cancellation for a full refund?

Yes, Hotel Puerta del Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerta del Cielo?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Puerta del Cielo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Puerta del Cielo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Puerta del Cielo?

Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 1 PM. Contactless check-out is available.

What is there to do at Hotel Puerta del Cielo and nearby?

Hotel Puerta del Cielo has an outdoor pool and a garden.

What's the area around Hotel Puerta del Cielo like?

Hotel Puerta del Cielo is located a short 16-minute walk from Portal D10.

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Hotel Puerta del Cielo Reviews

Reviews

3.8

4.2/10

Cleanliness

4.8/10

Staff & service

3.6/10

Amenities

3.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

8/10 Very good

Normal
Christian Janet, 1-night trip

6/10 Good

Rubén, 1-night trip

2/10 Poor

todo a excepción de las mañanas , mi habitación quedo cerca del restaurante y desde las 5 am están sonando los platos y las platicas de los empleados, todo se acuchaba, por mas que querías dormir un poco mas , no se podia
Susan, 2-night trip

10/10 Exceptional

8 de 10
Podría ser increíble si invirtieran un poco en darle un mantenimiento completo. Incluso los clientes, estaríamos dispuestos a pagar más.
Abel Neri, 1-night trip

4/10 Fair

Sin condiciones limpias
Mucha caca de gato en todos lados
Abril, 1-night trip

2/10 Poor

Fraude!
No me quedé, el servicio no corresponde con lo que promocionan. Literalmente es otro hotel, las fotos en la plataforma no son las del hotel es un FRAUDE, tuve que hospedarme en otro lado. Espero me hagan el reembolso
René, 1-night trip

2/10 Poor

Las fotos no son actuales, lamentable estado del hotel en general.
Antonio, 1-night trip

2/10 Poor

No es lo que se publica en las fotos, está my deteriorado y abandonado. El costo elevado para las instalaciones y lo descuidado que está. No volvería a regresar
Karla, 2-night trip

4/10 Fair

Buena atencion lo unico malo es que le falta mucho mantenimiento
Martin, 1-night trip

2/10 Poor

El lugar es pésimo muy sucia, parece hotel de paso. .las fotos no representan lo que es.. es un engaño
Juan Carlos, 2-night trip

2/10 Poor

No resperón la reserva, ESPERO NO HAYAN COBRADO! El lugar nefasto, una posilga, NADA que ver con las fotos
José Arturo Guillermo, 1-night trip

2/10 Poor

Marco, 1-night trip

6/10 Good

Daniel, 1-night trip

2/10 Poor

La propiedad no está como en las fotos para nada, no te hacen cargo Pero no vale la pena llegar ahí, perdida de tiempo, el lugar parece estár abandonado
Ingrid Rocio, 1-night trip

2/10 Poor

Es lo más horrible que conozco
Horrible es un hotel en ruinas no tiene estacionamiento los autos se quedan a la Interperie en terracería
Maria Dolores, 1-night trip

2/10 Poor

Israel, 2-night trip

10/10 Exceptional

Precio, atención y servicio
Mike, 1-night trip

2/10 Poor

No respetaron mi reserva. Dicen que no tienen habitaciones. Ahora no tengo donde pasar la noche
diana, 1-night trip

8/10 Very good

Montserrat, 1-night trip

2/10 Poor

La alberca no servía , la habitación elegida no estaba disponible , mala atención por parte de la señora que nos recibió , al final pues solo nos dijo q si no nos gustaba , canceláramos y nos fuéramos
MAURICIO, 1-night trip

2/10 Poor

Es una verdadera pocilga. No es posible que Expedia tenga este Hotel en su sistema, prefiero dormir abajo de un puente.

2/10 Poor

Me dijeron que era muy inseguro y que no se hacían responsables por lo que le pasara a mi auto y que mejor buscará otra opción
Edwin, 1-night trip

4/10 Fair

Martha, 2-night trip

2/10 Poor

Lugar wnnpesimas condiciones nada que ver con las fotos de internet
Selene, 2-night trip

2/10 Poor

ADRIAN, 1-night trip