4/10 Fair
Nov 8, 2024
Needs a lot of work.
Main issue was it was not clean, carpet very dirty and really dirty under the beds. Chair in room had a large questionable stain. Because it was so dirty, we did not use the shower. No blankets in the room just a thin sheet and thin bedspread. Two remotes for the TV but no instructions on how to use them so we only could get a couple channels. No amenities. Ice only available in the office when it was open. Outside of each room were the most torn up delapidated chairs that looked awful and no one would want to use. Did not have our reservations eventhough we had a confirmation number. Showed a room $20 cheaper on line on the day we arrived than we were quoted however, they did honor the cheaper rate. We only stayed one night due to lack of cleanliness but clerk could not process our second night refund so not sure if it was processed the next day or not. The woman who checked us in was very nice. The property behind it was large and beautiful which was the only nice thing about it. It could be acceptable if these issues were resolved.
Verified traveler
2-night trip
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