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Live Aqua Boutique Resort Playa del Carmen

5.0 star property
Adults-only hotel with spa, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Live Aqua Boutique Resort Playa del Carmen

Honey Moon Suite | Premium bedding, minibar, in-room safe, desk
Food and drink
Deluxe Room, 2 Double Beds, Non Smoking (ADULTS ONLY) | Premium bedding, minibar, in-room safe, desk
Food and drink
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Free parking
    Free parking
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate dining area
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking (ADULTS ONLY)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (ADULTS ONLY)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Minibar
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (ADULTS ONLY)

Deluxe Room, 2 Double Beds, Non Smoking (ADULTS ONLY) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking (ADULTS ONLY)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Minibar
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Boho Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honey Moon Suite

Honey Moon Suite | Premium bedding, minibar, in-room safe, desk

Honey Moon Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 62 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Chic Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
5ta Avenida esquina Calle 32, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.5 km
  • Central Square - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪La Bodeguita del Medio - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Live Aqua Boutique Resort Playa del Carmen

Live Aqua Boutique Resort Playa del Carmen offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can be pampered with spa services at the spa, and El Mural, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Lessons/classes/games

Cooking
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

Hotel size

  • 60 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Caters to adults only
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feel Sense Spa. The spa is open daily.

Dining

El Mural - This restaurant specializes in international cuisine and serves breakfast and dinner.
Chefs Kitchen - This restaurant specializes in fish & chips and serves breakfast and dinner. Open daily.
Coffe and Deli Bar - This coffee shop specializes in international cuisine and serves breakfast and lunch. Open daily.
Sushi and Tapas - This restaurant specializes in sushi and serves lunch only. Open daily.
The Bar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 20.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Lat20 Live Aqua All Inclusive Adults Playa del Carmen
Lat20 Live Aqua All Inclusive Adults
Lat20 Live Aqua Adults Playa del Carmen
Lat20 Live Aqua Adults
Live Aqua Boutique Resort Playa Carmen All Inclusive
Live Aqua Boutique Resort All Inclusive
Live Aqua Boutique Playa Carmen
Live Aqua Boutique
Live Aqua Boutique Playa Carmen All Inclusive
Live Aqua Carmen Inclusive l
Live Aqua Boutique Resort Playa Carmen All Inclusive
Live Aqua Boutique Playa Carmen All Inclusive Playa del Carmen
Live Aqua Boutique Playa Carmen All Inclusive
Hotel Live Aqua Boutique Resort Playa del Carmen - All Inclusive
Live Aqua Boutique Resort Playa del Carmen All Inclusive
Lat20 by Live Aqua All Inclusive Adults only
Live Aqua Carmen Inclusive
Live Aqua Carmen Carmen
Live Aqua Boutique Resort Playa del Carmen Hotel
Live Aqua Boutique Resort Playa del Carmen All inclusive
Live Aqua Boutique Resort Playa del Carmen Playa del Carmen

Frequently asked questions

Does Live Aqua Boutique Resort Playa del Carmen offer free cancellation for a full refund?
Yes, Live Aqua Boutique Resort Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Live Aqua Boutique Resort Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Live Aqua Boutique Resort Playa del Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Live Aqua Boutique Resort Playa del Carmen?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Live Aqua Boutique Resort Playa del Carmen?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Live Aqua Boutique Resort Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min walk) is nearby.
What is there to do at Live Aqua Boutique Resort Playa del Carmen and nearby?
Live Aqua Boutique Resort Playa del Carmen has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Live Aqua Boutique Resort Playa del Carmen?
Yes, there are 4 onsite restaurants, featuring international cuisine.
What's the area around Live Aqua Boutique Resort Playa del Carmen like?
Live Aqua Boutique Resort Playa del Carmen is in Downtown Playa del Carmen, a short 5-minute walk from Playa del Carmen Main Beach and 5 minutes' walk from Mamitas Beach.

Live Aqua Boutique Resort Playa del Carmen Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Joshua, 6-night trip
Verified Expedia guest review

10/10 Exceptional

When I visited there was construction going on at one of the restaurants but what was still open was very nice. The pool was shallow so it’s mostly for decoration. We had a great time there and really enjoyed the rooftop bar/lounge area.
4-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

Excelente lugar, excelente servicio, las personas muy amables. Salíamos muy temprano y siempre nos tenían lista nuestra loncherita :).
CarolinaRamos, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing resort! Super clean and staff was nice. Food was not bad but the rooftop one was great. Specially, shampoo and conditioner were perfect! I was so sad its impossible to buy them in Canada. Must visit here again when Covid-19 will be gone
Gemma, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I took my husband for his birthday in January 2020 and I must say that the hotel was beautiful, food delicious and the rooftop lounge/bar was excellent. The staff was amazing especially David and Angel as well as another fellow that was on the rooftop. My husband enjoyed himself and we will definitely come back again and recommend this hotel.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean and service was great. Workers are so nice.
Chris, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Staff is still the most valuable asset of this property Right on 5 av Very clean Only neg bed linens pool towels bath towels pool beds need updating
Robert, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Modern, friendly staff, great pool, high end alcohol, bottle beer, excellent lunches (sushi, nigiri, tuna, tostadas)
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

11-night trip
Verified Expedia guest review

10/10 Exceptional

I loved my stay here at Live Aqua. It was the first time I had ever been to an all-inclusive hotel but it definitely set my bar very high. The staff was exceptional they tended to my every need any time of day or night. The food was delicious and different every night. I wanted to stay here forever!!
Filipa, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice hotel with great staff. Staff is always willing to help you out with whatever you need. Food in the hotel is good for an all inclusive. Would definitely stay again.
Trip, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

wren, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

I cant say enough about this place! A block from 5th ave, a block from the beach, amazing service with a smile, amazing food, amazing rooms, comfy beds... you would be missing out if you dont stay here! Thank you Live Aqua for an amazing time! I will see you again!!!!
Sherri Satvat, 2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel! Staff were very helpful and overall amazing stay.
Alyssa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Live Aqua is a small "boutique resort" in Playa del Carmen....All Inclusive...Adults Only !!! The rooms are lovely & immaculate. The staff can't do enough for you. The food is really really good.The roof top pool,bar & restaurant are so beautiful and relaxing.!! We have been to Live Aqua 8 times and will continue to return. Love it !!!
Ginny, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

The property is clean and is located in the middle of 5th Avenue. There is a lot of night life and restaurants around. The staff were really friendly and helpful, especially Frank, Fernando and Epi. The rooftop bar, pool and sushi bar was amazing. The only negative is the food. There was nothing spectacular about the meal and it was always the same thing and food was always cold.
Carleen, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Cynthia, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

The location was amazing as well as all of the staff at the resort. We felt well taken care of in every way.
Sharon, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

2/10 Poor

We have many problems with the services, food problems, room services terrible
2-night trip with friends
Verified Expedia guest review

6/10 Good

Bianca M, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Everyone was so nice and very happy to see that you were enjoying yourself! I love this place so much and so does my girlfriend! Pedro who works upstairs and downstairs is the most genuine person there ! Will be back ASAP !!
Rey, 3-night trip
Verified Expedia guest review

6/10 Good

Property and staff were great, but the food needs much improvement. Flavors were dull and food wasn’t seasoned. After a few disappointing meals, we ate out for the bulk of our stay. Upsetting, since it’s all-inclusive, but there are many great options close by.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

The staff that works there is excellent and always willing and do help out any way they can! However, by the pool we found it to be under staffed so the one person who was there was working there ass off to help. So at times it took a bit to get what you ordered.
5-night romance trip
Verified Expedia guest review