Hakuba Royal Hotel

3.0 star property
Find your serenity amidst stunning mountain vistas and rejuvenate with an indoor mineral hot spring soak.

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Photo gallery for Hakuba Royal Hotel

Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Twin Room, Annex Building | Desk, free WiFi
Exterior
Restaurant
Reception
Surrounded by Hakuba Valley's snow-capped mountains, Hakuba Royal Hotel offers a serene retreat with an indoor mineral hot spring and free in-room WiFi. Warm up at the karaoke bar or recharge with a relaxing soak in the on-site hot springs. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Onsen
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Hot springs
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Deep soaking bathtub
  • Free self parking

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, Main Building

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed - single
Private bathroom
Toilet with electronic bidet
Deep soaking bathtub
Shower/tub combination
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Japanese Traditional Room, Annex Building

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Toilet with electronic bidet
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 4 Twin Futons

Twin Room, Annex Building

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Room, Main Building

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Toilet with electronic bidet
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 4 Twin Futons

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About the neighborhood

Map
Hokujo 2310, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 3 min drive
  • Happo-one Adam Gondola - 4 min drive
  • Hakuba Iwatake Ski Resort - 4 min drive
  • Hakuba Goryu Ski Resort - 5 min drive
  • Happo One Sakka Ski Lift - 5 min drive

Getting around

  • Chikuni Station - 9 min drive
  • Hakuba Station - 12 min walk
  • Nakatsuchi Station - 19 min drive

Restaurants

  • ‪アンドマウンテン - ‬10 min walk
  • ‪らー麺 とっつぁん - ‬8 min walk
  • ‪グリンデル - ‬19 min walk
  • ‪ききょう屋 - ‬4 min walk
  • ‪そば神 - ‬3 min walk

About this property

Hakuba Royal Hotel

Hakuba Royal Hotel puts you just a 5-minute drive from Hakuba Happo-One Ski Area and Hakuba Valley Ski Area. For a bite to eat, guests can check out Kashiwa, which serves breakfast, lunch, and dinner. Also, Hakuba Goryu Ski Resort and Tsugaike Ski Resort are within a short drive.

Languages

Japanese

At a glance

DONE

Hotel size

    • 59 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property's closest bus terminal is located at JR Hakuba station.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

What to do

  • Hot springs
  • Karaoke

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Kashiwa - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Towels are available for an extra charge (or guests may bring their own)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with dietary restrictions or food allergies should contact this hotel in advance.

Also known as

Hakuba Royal Hotel
Hakuba Royal
Hakuba Royal Hotel Hotel
Hakuba Royal Hotel Hakuba
Hakuba Royal Hotel Hotel Hakuba

Frequently asked questions

Are pets allowed at Hakuba Royal Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hakuba Royal Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Hakuba Royal Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM.

What is there to do at Hakuba Royal Hotel and nearby?

Onsite recreation at Hakuba Royal Hotel includes hot springs.

Does Hakuba Royal Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hakuba Royal Hotel like?

Hakuba Royal Hotel is a short 1-minute walk from Hakuba Valley Ski Area and 15 minutes' walk from Hakuba Ski Jumping Stadium.

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Hakuba Royal Hotel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Very good

Irie, 2-night trip

8/10 Very good

MASATO, 1-night trip

4/10 Fair

Dated hotel and manned by aged staff
We stayed three nights at the hotel for a ski holiday. The first two nights wete booked through the ski resort and last nights was booked with hotel.com. Although mentioned initially, the reception staff was not aware on arrival. Lengthy explanation was spent. However after two nights, we were asked to check out in the morning. Explanation was given again. The hotel was dated. Open air onsen closed and we were told that not enough rain/ snow fall this year. The breakfast and dinner set were just so so. Overall, not recommended unless you have no better choice in ski season.
CHI HO TONY, 1-night trip

10/10 Exceptional

1-night trip

4/10 Fair

部屋に入ったら電気がつかず、スイッチの所にテープが2箇所貼ってあり、つけるな。と、いう意味なんでしょう。フロントに連絡して直ぐに対応してくれたのですが、何だか気分が悪く、違う部屋に変えてもらった所、今度はテレビがつかず、、結局、前の部屋に変えてもらいました。フェイスタオルが驚くほど薄くて、がっかり。お風呂のシャワーのホースの付け根の所が柔らかすぎて、向きによってはお湯がでない。髪の毛を乾かそうと思ったら、ドライヤーが置いてあった引き出し、、と、言うか、ドライヤーが引き出しに入っていたのも初めてですが、髪の毛が落ちていました。ゴミ箱も、なんかの変わりか、ドラム缶のような感じで、、、。 寝る時も空調の音がうるさくて気になって眠れず、こういうホテルは後にも先にも初めてでした。スタッフの方も感じ悪くないですが、制服ではなく、下はジーンズでした。チェックアウトの時は別の方でしたが、基本、やはり、朝は笑顔で送り出してほしいもの。それだけで気分が違うのに。多分、2度と行かないと思いますが、徹底したお掃除と古いなら古いなりのプライドを持ってほしい。 頑張って綺麗にしてる古いホテルもいっぱいあります。夜行バスで泊まる方も多いのでは?だったら、お疲れ様でした、のウエルカムドリンクみたいなのをセルフでもいいから用意するとか、やれることはいっぱいある気がします。バス停から近いし立地は悪くないのに本当に残念です。
マッキー, 1-night trip

8/10 Very good

露天溫泉在入住期間暫停開放, 有點失望 另外, 早餐每日都是一樣, 而且食物沒有很熱, 連續住了四天, 已經不想再吃了
4-night trip

8/10 Very good

Dwight, 2-night trip

4/10 Fair

Very run down and dated hotel. Stains on the walls and thread bare carpet. Worst bed and pillows we’ve ever tried to sleep on. The indoor/outdoor Onsen was in generally good condition and nice to have access to after two days on the slopes.
3-night trip

6/10 Good

施設が古いです。
1-night trip

6/10 Good

5 分鐘步行路程就到白馬駅
5 分鐘步行路程就到白馬駅,旅館外圍環境好好,但旅館內裡好舊。旅館附有大浴場, 泉水夠熱,但花酒水力太慢, 有女客甚至用兩個花酒洗頭,房間牆身都比較陳舊,早餐份量足夠,餐廳環境十分優美,反而想不到 WIFI 竟然夠快
Pik Shan, 1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

温泉
露天の温泉が気持ち良かったです。
1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

駅からも近く便利であったが、団体客がいたため大変賑やかであった。

8/10 Very good

一人で宿泊。露天風呂が修理中のため入浴できませんでしたが内風呂はきれいに清掃され以外によかった。建物が古いが清掃されきれいだと思う。夕食は駅前で済ませ朝食は書き込みを見てコンビニで済ませました。ツインの部屋に宿泊のみで以外と金額が高く感じもう少し安ければ言いと思う。しかしツイン部屋は広く、家具、冷蔵庫も昔ながらの懐かしのもので情緒があり昭和時代が好きな人にはおすすめと思う。

10/10 Exceptional

白馬の駅に近く、訪問先も近かったので大変便利でした。また、朝食も大変美味しく、量も充分でしたので満足しました。
HIROYUKI, 1-night trip

10/10 Exceptional

シーズン中での価格、駅に近いロケーションなど満足のいくホテルだと思います。 ただ、、唯一の不満はお風呂が入れる時間帯で露天風呂で温度を下げないようだと思いますが黒いシートがかかっていたり遠赤外線?の為なのか?石が敷き詰められていました、、露天風呂なのか?池なのか?って感じです。 また、ボイラーのせいなのか?他のお客さんが使用中での同時のシャワーの水圧が、、、 お風呂関係だけが残念な所です。

4/10 Fair

Calculative and overpriced hotel, don't go!
Late check in and staffs were very unfriendly and super calculative by keep head counting how many kids staying together every time we bumped into the staff. It's very irritating and we checked in late that night, after long travelling and being questioned so many things. This hotel is very old fashioned and the onsen is far from the rooms. Onsen opening time is limited and the water isn't hot enough, it's just like luke warm water. Due to transiting to other cities, we had to wake up early and missed the onsen. It's over priced and very stingy on amenity, only 2 tiny packs of hair shampoo and body shampoos are provided in the room. Hotel room is not heated, however, there's a portable one provided but auto shut off every 5 minutes, thus it's useless. I felt very disappointed with this hotel and i won't return. Nothing impressive! We checked out at 5a.m. in the morning.
wheelersgate, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

お風呂で選んだホテルなので他は期待していなかった。施設も古く、リゾート感は全くないホテルだが、露天風呂は温度も丁度よく、長湯できるのでおすすめ。フロントの方も親切だ。
Yoshiki, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Nice location and view
It was a nice stay, staffs are very friendly with great service. The hotel near the stream so you can hear the sound of water flow, enjoy fresh air with mountain view.
This review was submitted before 2018 and has not been verified.

8/10 Very good

お値打ちに、宿泊できればお得
一人で宿泊しました。ホテル自体、リノベーションされてないので、見た目はそれなりですが、それなりにお部屋は綺麗に管理されていて、快適に宿泊できました。温泉も良いです。食事していないので、食事に関してはわかりません。ゲレンデは、シャトルバスか、マイカーが必要ですが、バスの本数が少ないので、要チェックです。
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Kiyoshi Endo i believe is the mgr, and is great!!!
This was a great place to stay, clean and everyone working here was extremely helpful and pleasant to be around! A free bus picks you up at the hotel and shuttles you to the various mountains.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Práctico y sencillo. Facilidades para todo
Es justo lo que te esperas: un hotel que se nota que tiene sus años pero perfecto si quieres esquiar por la zona
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

4/10 Fair

Not worth it
Way over priced for the condition of the room and furnishings. Obviously this hotel has not been updated since the winter Olympics in Nagano. Very disappointing.