I stayed in the basement and it was not clean. The room was not well lit, the ceiling had peeling paint, the floors were coming up in the corner, the furniture was old and worn. The toilet wouldn’t flush and the heater wouldn’t heat the room properly. The lock was also falling out of the door, so I had no idea if someone would come in and take my stuff. I booked for 2 nights and the first night I was already booking my next hotel. I checked out after my first night, but booked a non refundable price so I had to waste money on the second night I didn’t stay there. Also, this is NOT the Tremo in Bellavista, só don’t make that mistake