They were very friendly when they were there, but rarely was anyone on shift. The hotel was small and noisy... a badly placed vending machine seems to get a lot of use at odd hours. The room description claim there was a fridge in the room... there was not. Room cleaning doesn't get done unless you put out the sign on the door. I like this policy, but wish it had been explained first. Random hairs all over the bathroom walls showed a definite lack of cleanliness, but not overly dirty. All in all, not bad value for the money, but there is better hotels for less.