I did not have an opportunity to notify the hotel in advance that I would need an airport pickup. Managed to call them and they sent a vehicle. Arrived and found they had no reservation for me, but gave me the "walk-in" price which was the same. When I requested transportation back to the airport the following day, I was told they were "booked up" and I would need to hire a taxi at MY expense. Did so and paid a bit over $16 for the ride to the airport. One of the primary reasons I booked this hotel was because they offered free airport transfer.
Hotel did not seem to be convenient to much of anything and had no on-site restaurant, although they did have room service.
Wifi was free but very slow at times. This may have been a result of circumstances other than what the hotel could control.
Rooms and overall hotel appearance were nice and staff was friendly. Would probably be well suited for someone who has their own transportation available. Convenient to expressway.