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Colonial Plaza Hotel

3.0 star property
Hotel with restaurant, near Lake Titicaca

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Photo gallery for Colonial Plaza Hotel

Ecotours
Snack bar
Single Room | In-room safe, desk, blackout drapes, free WiFi
Bar (on property)
Lobby
Colonial Plaza Hotel, located in the city center, offers a warm welcome with an English breakfast and daily manager's reception. Connect to free WiFi and unwind at the coffee shop/cafe or enjoy a drink at the bar. Guests have praised the hotel for its friendly staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, free WiFi

Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, free WiFi

Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout drapes, free WiFi

Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, free WiFi

Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room, Private Bathroom, Garden View

Standard Quadruple Room, Private Bathroom, Garden View | In-room safe, desk, blackout drapes, free WiFi

Standard Quadruple Room, Private Bathroom, Garden View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 3 Double Beds OR 1 Double Bed

Similar properties

Exterior

Andenes del titicaca

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Laundry facilities
7.0 out of 10, Good, (2)
Andenes del titicaca
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About the neighborhood

Map
Jr. Puno 529, Plaza de Armas, Puno, 051

What's nearby

  • Puno Plaza de Armas - 1 min walk
  • Puno Cathedral - 1 min walk
  • Pine Park - 4 min walk
  • Puno Central Market - 5 min walk
  • Puno Port - 2 min drive

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 67 min drive
  • Puno Station - 10 min walk
  • Paucarcolla Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪Ricos Pan - ‬3 min walk
  • ‪La Casa del Corregidor - ‬1 min walk
  • ‪Hotel Balsa Inn - ‬2 min walk

About this property

Colonial Plaza Hotel

Colonial Plaza Hotel puts you just a 5-minute drive from Lake Titicaca. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 9:00 AM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 6 percent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Offsite parking nearby (USD 5 per day; reservations required)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Colonial architecture

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Service fee: USD 6 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 6.00 per room (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 6 percent

Children & extra beds

  • Airport shuttle service for children costs USD 5.00 (one-way)
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs USD 5 per day

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20447921091

Also known as

Hotel Los Portales Puno
Los Portales Puno
Colonial Plaza Hotel Puno
Colonial Plaza Puno
Colonial Plaza Hotel Puno
Colonial Plaza Hotel Hotel
Colonial Plaza Hotel Hotel Puno

Frequently asked questions

Does Colonial Plaza Hotel offer free cancellation for a full refund?

Yes, Colonial Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Colonial Plaza Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Colonial Plaza Hotel?

Sorry, there's no onsite parking at Colonial Plaza Hotel.

Is airport shuttle service offered by Colonial Plaza Hotel?

Yes, an airport shuttle is available. The charge is USD 6.00 per room one-way.

What are the check-in and check-out times at Colonial Plaza Hotel?

Check-in start time: 9:00 AM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Are there restaurants at or near Colonial Plaza Hotel?

Yes, there's an onsite restaurant.

What's the area around Colonial Plaza Hotel like?

Colonial Plaza Hotel is in the heart of Puno, a short 10-minute walk from Puno Station and 4 minutes' walk from Pine Park.

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Colonial Plaza Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

jeeseok, 1-night trip

10/10 Exceptional

María Mercedes, 1-night trip

10/10 Exceptional

Excelente localização, cordialidade dos atendes e café manhã bom!!
Jose Fabio, 3-night trip

10/10 Exceptional

직원 분들이 너무나 친절하셨고 호텔도 따뜻하고 깨끗하고 좋았어요. 조식도 과일, 햄, 빵 등 다양했는데 다만 토스트기가 하나뿐이라 빵 구우려면 오래 기다려야하는게 단점ㅠ 아 그리고 따뜻한 물은 잘 나오는데 콸콸 나오지는 않았어요
1-night trip

10/10 Exceptional

Edwin, 1-night trip

8/10 Very good

Bon compromis
Rapport Qualité/Prix correct Petit dejeuner complet Les fenêtres donnent sur le patio, à l'interieur de l'hotel
HERVE, 1-night trip

8/10 Very good

Colonial Plaza was having trouble with their hot water so they kindly offered to put us up at another hotel at the same price and went out of their way to assist us to get there
1-night trip

10/10 Exceptional

Awesome hotel, great value.
Staff was amazing and very helpful. Breakfast is diverse and rooms are big and very clean.
Cynthia, 2-night trip

2/10 Poor

Terrible hotel which I do not recommend to anyone. Bathroom conditions were horrible, not even good enough for a 1* hotel. It badly needs to be renovated. Not to mention that there was no hot water. The room was cold and it was very dark, there were several missing light bulbs. The only consolating part was the big bed. Do not go there. Book somewhere else.
2-night trip

10/10 Exceptional

Ricardo, 1-night trip

10/10 Exceptional

Nice place. Great value. Excellent staff.
Gilbert, 1-night trip

8/10 Very good

The location is the best part, very convenient right on Plaza de Armas. Also nice staff, clean beds and hot shower. The shower was hot but the shower curtain pole was broken and had to be elevated, leaving a gap underneath that soaked the bathroom while having a shower. Also, the shower floor does not have an inclination, so a lot of water stays there between showers and has to dried by hand - not cool! It lacked place to hang clothes and shelves for the toiletries pouch - overall not practical Breakfast was good with bread, fresh fruit, juice, coffee. Scrambled eggs was not warm so we stayed away from it.
Saulo, 2-night trip

6/10 Good

Great location, right on Plaza de Armas. Staff was really amazing, they were very accommodating with a request before our arrival and also were very sympathetic with us suffering from the effects of the altitude, bringing us tea and checking in on us for breakfast, etc. Breakfast was really nice, mostly continental style with fresh fruit, bread and coffee/tea - also scrambled eggs but it was cold and we did not touch it. The room was clean, roomy but not ver functional - no hangers, no shelves in the bathroom, the shower was good but the water would never totally drain from a day to the next, leaving a moldy smell - we started to dry the shower floor with the used towels, which helped.
Saulo, 1-night trip

6/10 Good

An ok hotel located right on the main plaza. Not bad for one night stay.
1-night trip

8/10 Very good

Rent och bra service
Rent och snyggt hotell. Lugnt beläget vid stora torget. Alla rum med fönster mot innergård. Nära till restauranger.
Mats, 2-night trip

10/10 Exceptional

It was awesome!
SUSAN, 1-night trip

10/10 Exceptional

The room was spacious, and a wall heater was handy. The breakfast was good (fresh fruit, juices, breads, cold meats, cheese, scrambled eggs, coffee) and the staff arranged our boat tour and taxi ride to the airport afterwards very expertly. The location was very handily located close to great dinner options, and also close to the walkable central district, but not so close to the port where the boat tours run from.
Jon, 1-night trip

8/10 Very good

The hotel bathroom was Not very clean, water pressure very low, rooms not very clean.
Allen, 2-night trip

10/10 Exceptional

Excelente
Muy bonito, una casona tipo colonial, la habitación amplia y muy limpia, la cortesía del personal súper amables. Me quede muy contenta.
Maria, 3-night trip

8/10 Very good

Aceptable
Buena exoeriencia. Un hotel bien ubicado sin grandes pretensiones. Decoración pobre, baño feo. Recomendable para no más de una noche
RICARDO, 1-night trip

4/10 Fair

Overbooking ต้องระวังด้วย
เราจอง รร ล่วงหน้า 4 เดือน แต่วันเข้าพักเกิด overbooking แล้วไม่มีการทราบว่าเราได้จอง รร นี้ไว้ด้วย ต้องรอ ผู้จัดการมาตอน 13:00 ว่าจะมาจัดการให้
Joe, 1-night trip

6/10 Good

Carino , ma ...
Hotel indubbiamente interessante per rapporto qualità prezzo situato sulla piazza centrale , camera pulita con un letto alla francese , ahimè , il bagno pulito. La colazione merita una sufficienza ma niente di più. Unico vero appunto che si può fare è la rumorosità mattutina (dalle cinque in poi !!! ) dovuta al personale che prepara la colazione e al movimento dei clienti in partenza. Le camere su due piani in pratica si affacciano sulla reception e la sala da pranzo è al primo piano. Ecco spiegato il motivo del rumore. Ovviamente un po’ più di educazione da parte dei clienti (merce rara) e dai dipendenti nn sarebbe male !!
Fabio, 2-night trip

6/10 Good

Hotel is in a great location. We were given a room on the 2nd floor and there is no lift, which is completely understandable but when your at 3800m climbing 2 flights of stairs after you've forgotten something isn't fun. The hotel is cold, but they will provide you with a heater when you ask. The breakfast is underwhelming.
David, 2-night trip

8/10 Very good

Svend Krongaard, 3-night trip

10/10 Exceptional

Great staff Very friendly Right in the center of plaza And next to some great restaurants
Jose, 1-night trip