Hotel Ciutat Jardi

4.0 star property
Beach Palma de Mallorca hotel with restaurant, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ciutat Jardi

Twin Room, Sea View | Beach/ocean view
Aerial view
Twin Room, Sea View | Terrace/patio
Bar (on property)
Poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and 2 beach bars
  • Beach towels
  • Seasonal outdoor pool
  • Pool bar
  • Bar/lounge
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

Twin Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Memory foam bed
Down duvet
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Memory foam bed
Separate bathtub and shower
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Illa de Malta 14, Palma de Mallorca, 07007

What's nearby

  • FAN Mallorca Shopping - 3 min drive - 1.9 km
  • Palma Aquarium - 5 min drive - 5.0 km
  • Plaza Espana - 7 min drive - 6.0 km
  • Port of Palma de Mallorca - 12 min drive - 9.5 km
  • Cathedral of Santa Maria of Palma - 12 min drive - 6.5 km

Getting around

  • Palma de Mallorca Airport (PMI) - 11 min drive
  • Es Caülls Station - 12 min drive
  • Palma de Mallorca Son Fuster Station - 12 min drive
  • Marratxi Poligon Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Central Bar Restaurante - ‬7 min walk
  • ‪Piadina e Vino - ‬9 min walk
  • ‪Bar Cala Canta - ‬2 min walk
  • ‪Vora - ‬5 min walk
  • ‪Casa Ivan - ‬4 min walk

About this property

Hotel Ciutat Jardi

Hotel Ciutat Jardi is just 3 mi (4.9 km) from the airport and offers a shuttle. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 beach bars, a poolside bar, and a seasonal outdoor pool.

Languages

Catalan, English, French, German, Italian, Spanish

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Onsite carport
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 beach bars
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Toys

What to do

  • On the beach

Working away

  • Meeting rooms
  • Conference space (689 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Seasonal outdoor pool
  • Designer stores on site

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (surcharge)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 8:00 PM
  • The seasonal pool is open from April to September

Policies

This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Ciutat Jardi Palma de Mallorca
Hotel Ciutat Jardi
Ciutat Jardi Palma de Mallorca
Ciutat Jardi
Hotel Ciutat Jardi Palma De Mallorca, Majorca
Hotel Ciutat Jardi Palma De Mallorca Majorca
Hotel Ciutat Jardi Hotel
Hotel Ciutat Jardi Palma de Mallorca
Hotel Ciutat Jardi Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Ciutat Jardi offer free cancellation for a full refund?
Yes, Hotel Ciutat Jardi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Ciutat Jardi?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:30 AM to 8:00 PM.
Are pets allowed at Hotel Ciutat Jardi?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ciutat Jardi?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel Ciutat Jardi?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Ciutat Jardi?
Check-in start time: 1:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Ciutat Jardi?
No, this hotel doesn't have a casino, but Mallorca Casino (11-min drive) is nearby.
What is there to do at Hotel Ciutat Jardi and nearby?
Hotel Ciutat Jardi has 2 beach bars and a seasonal outdoor pool, as well as a garden.
Are there restaurants at or near Hotel Ciutat Jardi?
Yes, there's an onsite restaurant.
Does Hotel Ciutat Jardi have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Hotel Ciutat Jardi like?
Hotel Ciutat Jardi is a short 5-minute walk from Playa Ciudad Jardín and 12 minutes' walk from Cala Gamba.

Hotel Ciutat Jardi Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

To me was a great location, stone away from Palma Old town, and but at the same time quiet enough to enjoy a day relaxing in the beach which happens to be at the doorstep. Staff are friendly and very helpful. I'll be back for sure
Freddy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

A real little gem of a hotel set in pretty grounds right next to the beach, near the airport and with easy access to Palma. What really made it special though was the friendliness and helpfulness of the staff. A big thank you to Tomas and the whole team for looking after us so well
3-night family trip
Verified Expedia guest review

8/10 Very Good

Loved the historic hotel. Very quaint with a great location right on the beach and promenade.
1-night family trip
Verified Expedia guest review

8/10 Very Good

An historical charmer
The hotel is historical. It is located about 4 miles to the city center of Palm de Mallorca along a bike/walkway. The walk follows the Badia de Palma (the bay) on the left and private homes on the right. As you walk, you see the expansive bay in front of you and the immense port with cruise ships and many private yachts. A taxi to town cost about 20 Euros. Hotel is very close to the airport. The staff is friendly, professional and accommodating.
Laurel, 2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Happy end to holiday at Ciutat Jardi
This was booked for our last night in Mallorca. We enquired about a late checkout room owing to an evening flight and received an upgrade to a seaview room all for €40. Miguel on reception was very obliging and we even forgave him waking us up at 4.30 am by mistake! The breakfast was adequate and the garden setting lovely. The hotel has lots of character and we would love to return soon.
Lilian, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

A Charming Palma Oasis
My friend and I stayed here for a couple nights - the experience was fantastic! Prime location right on the sea, excellent and attentive staff, good breakfast, great bar, and beautiful views. We were even able to rent bikes from the hotel for a very reasonable price-- highly recommend!
Nicole, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous
Excellent location literally next to the sea. A long walk into town straight along the beautiful promenade. Plenty of coffee stops along the way. Or take the number 15 bus, very easy. Staff are excellent, very helpful.
Sue, 3-night trip
Verified Expedia guest review

6/10 Good

Historic hotel close to the water and airport
Stayed here our last night.... love the history, had a great room, bit far from town.... but nice and close to the airport, and great for a morning beach walk!
Verified Expedia guest review

4/10 Fair

Kan ikke anbefales - lever ikke op til 4 stjerne
Desværre en meget skuffende oplevelse. Hotellet er træt, alt for tilfældig indretning, personalet søde, men der manglede skarphed og proaktiv service. Morgenmad en underlig blanding. Kan desværre ikke anbefale dette sted. Billederne lever bestemt ikke op til virkeligheden. Som i slet ikke. For at nævne et par af billedernes urigtighed, er interiør og indretning i fx udeområdet og poolområdet på ingen måde det, vi mødte da vi kom frem. De fine duge på stole og borde, var der ikke. I stedet var det hårde jernstole med helt lige ryg, uden hynder, og jernborde med kakler. Det var meget lidt kønt og ikke rart at spise ved. Det er også restaurantens område til at spise middag i det fri. Jeg har et helt ufravigeligt krav til et hotel med pool og det er, at der er hynder på deres liggestole ved poolen. Det er der på billederne her på Hotels.com, men det var der ikke da vi mødte frem. I stedet var der nogle umulige og ukomfortable liggestole, som man ikke kunne ligge på maven på. Det var meget skuffende. Knappen til bruseren, skulle man selv stå og holde inde på, for at få vandet til at løbe. Hotellet er meget slidt og mangler en ordentligt gennemrenovering. Der var intet pænt at kigge på ved poolen og flere steder var afdækningen til poolområdet lappet med snor og hang trist og træt ned. Buskene blev ikke ordnet, hvorfor der dryssede visne blomster og blade ned på en ved poolen. Der var støv på hylderne i skabene, hul i lagener osv. Ferien var spildt her.
4-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Für ein verlängertes Wochenende optimal gelegen. Leider etwas sehr in die Jahre gekommen. Allerdings sehr sauber und das Personal war super nett.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent accommodation
Everything was perfect
Michal, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Trui, 3-night family trip
Verified Hoteles.com guest review

6/10 Good

Publicidad engañosa.
En la reserva tenía una habitación con bañera de hidromasaje y una ducha separada y al llegar al hotel nos dieron una habitación solo con ducha,al decirlo en recepción nos la cambiaron por otra con bañera pero al final nos quedamos sin el hidromasaje.Creo que es una publicidad engañosa.El hotel es muy bonito pero hay que mirar que te dan.
Valentina, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

wouaaaaaaaaa
magnifique hôtel endroit reposant calme et a proximité de la plage
youssouf, 2-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Det var ett superhotell. Centralt till allt. God frukost och trevliga rum, utsmyckade med konst. Vi kände oss välkomnade!
Helen, 1-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfekt läge! Nära stranden, flyget och staden!
Hotellet ligger på strandpromenaden. Inte alls långt från Palma Flygplats. Bekvämt avstånd även till Palmas gamla stad. Frukosten alldeles utsökt. Restaurangen håller hög klass och är prisvärd. WI-Fi är bra.
Leif, 4-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Super charmerende og hyggeligt
Hyggeligt, familiært og perfekt med kun 20 værelser, meget roligt og tæt på vandet.
Marianne, 2-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Verified Hoteles.com guest review

8/10 Very Good

Hyvää ja mukava henkilökunta
Kaikki oli Kyllä hyvin,asuin varmasti samassa hotellissa jos me ollan sielä päin käymässä.
Klas, 1-night romance trip
Verified Hoteles.com guest review

6/10 Good

jenny, 1-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Hyvä sijainti, rauhallinen, lähellä Palmaa.
Todella miellyttävä pieni hotelli, henkilökunnan palvelualttius hyvä, palvelu toimii.
Verified Ebookers guest review