Located in the heart of Zug, Airhome Zug Neugasse Stadtzentrum offers a luxurious retreat with three restaurants and high-speed WiFi. Take advantage of express check-in and out, concierge services, an elevator for seamless travel.
When visiting Zug, Airhome Zug Neugasse Stadtzentrum is a great choice to consider. Guests looking for a bite to eat can check out Suan Long Chinese Rest., one of 3 restaurants, which serves Chinese cuisine.
Languages
English
At a glance
Hotel size
3 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
Services
Concierge services
Accessibility
Elevator
Room amenities
Be entertained
47-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Portable fan
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Electrical adapters/chargers
Food and drink
Refrigerator
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
Special features
Dining
Suan Long Chinese Rest. - This diner specializes in Chinese cuisine.
Fees & policies
Refundable deposits
Breakage deposit: CHF 200.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of CHF 180 per vehicle (one-way)
Housekeeping is offered for an extra charge
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Also known as
Airhome Zug Neugasse Stadtzentrum Apartment
Airhome Neugasse Stadtzentrum Apartment
Airhome Zug Neugasse Stadtzentrum
Airhome Neugasse Stadtzentrum
Airhome Zug Neugasse Stadtzentrum Zug
Airhome Zug Neugasse Stadtzentrum Hotel
Airhome Zug Neugasse Stadtzentrum Hotel Zug
Frequently asked questions
Does Airhome Zug Neugasse Stadtzentrum offer free cancellation for a full refund?
Yes, Airhome Zug Neugasse Stadtzentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Airhome Zug Neugasse Stadtzentrum?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Airhome Zug Neugasse Stadtzentrum?
Yes, an airport shuttle is available. The charge is CHF 180 per vehicle one-way.
What are the check-in and check-out times at Airhome Zug Neugasse Stadtzentrum?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Airhome Zug Neugasse Stadtzentrum?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (24-min drive) is nearby.
Are there restaurants at or near Airhome Zug Neugasse Stadtzentrum?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine.
Does Airhome Zug Neugasse Stadtzentrum have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Airhome Zug Neugasse Stadtzentrum like?
Airhome Zug Neugasse Stadtzentrum is a short 9-minute walk from Zug Station and 7 minutes' walk from Metalli Shopping Centre.
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Airhome Zug Neugasse Stadtzentrum Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.2/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 16, 2024
Well-appointed, great location
Fantastic space with lots of room, great location.
Verified traveler
2-night trip
10/10 Exceptional
Jul 23, 2024
Excellent apartment, plenty of parking and easy check in. Located in posh neighborhood and close to Lake and wonderful restaurants
Kirk
Kirk, 1-night trip
10/10 Exceptional
Jul 26, 2024
Property in great area within the old town of Zug. Very spacious and great for a family of 5. There are two beds in the loft portion of the apartment that get pretty hot because the AC only was hooked up in the bottom floor. Would still recommend staying there.
Michael
Michael, 2-night trip
10/10 Exceptional
Sep 18, 2024
Very nice property. I was surprised that there aren't more reviews. I believe the last review I saw before my stay was over a year ago. Nonetheless, great property and value, great location, very clean, and only a couple blocks from the lake in the historic center part of town. The only observation I would make is that head space is limited on the second floor due to the slanted roof.
Marco
Marco, 4-night trip
10/10 Exceptional
May 7, 2023
Friendly and tidy
It was very clean and tidy. The layout was spacious and the atmosphere was friendly and comfortable. We have friends living in Zug and recommended they tell other friends and family who visit to try to stay there. The location is close to the main train station and close it all the shops and restaurants. The minibar was perfect for back-up if you could not get to the market for drinks.
Kristia
Kristia, 2-night trip
8/10 Very good
May 29, 2023
I did it like the process to get the code and the check in
Gema
Gema, 1-night trip
10/10 Exceptional
Sep 26, 2024
Ik was op zakenreis en dit is perfect. Heel ruim appartement, ontzettend proper en alles bij de hand: handdoeken, shampoo, douchegel, .. Enige minpuntje: de douche kan iets beter. Voor mij is dit geen spelbreker, ik kom absoluut terug.
Verified traveler
3-night trip
10/10 Exceptional
Feb 8, 2022
Jeffrey
Jeffrey, 2-night trip
8/10 Very good
Oct 5, 2020
Hidden Gem
Nice place in the heart of Zug!
Jeff
Jeff, 4-night trip
10/10 Exceptional
Jan 22, 2020
Verified traveler
1-night trip
10/10 Exceptional
Oct 28, 2019
Maria
Maria, 5-night trip
10/10 Exceptional
Oct 20, 2019
Scott
Scott, 4-night trip
10/10 Exceptional
Oct 5, 2019
Verified traveler
2-night trip
10/10 Exceptional
Sep 7, 2019
Always an excellent stay and excellent service that’s why I go back.
Vicki
Vicki, 1-night trip
10/10 Exceptional
Aug 16, 2019
Everything was nearly perfect. The flat was clean tidy spacious and in short everything you need for a small family of 3 like us. The bonus was smart tv with active netflix and coffe machines with coffee pods.
Its not that important but it would be better if flat has few USB charging points. All the pugs in flat are typical Swiss plug which is totally different from any other EU, UK plugs and these days most hotels have upgraded with USB plugs bit not here.
Verified traveler
3-night trip
10/10 Exceptional
Aug 7, 2019
Superbe appartement
Belle terrasse, central et au bord du lac
Appartement charmant et bien équipé
Verified traveler
1-night trip
10/10 Exceptional
Aug 7, 2019
Beautiful apartment. Location could not have been better. Super responsive host.
Verified traveler
1-night trip
10/10 Exceptional
Aug 4, 2019
Ottima pozione, locali puliti, tranquilli. Eccezionale, un peccato andarsene
Verified traveler
2-night trip
10/10 Exceptional
Jul 28, 2019
좋은선택이었습니다
깨끗하고 깔끔하게 정리되어있습니다
다시 머물고싶은 곳입니다
에어컨은 없지만 냉풍기가 있습니다
Woosung
Woosung, 1-night trip
6/10 Good
Jul 17, 2019
Clean apartment but highly deficient service
We booked this apartment for an overnight stay with our kids (4 persons). However, when we arrived at 10 PM, the bed wasn't made and no bedding was available for our kids. As no staff is on-site, we called and, after multiple back and forths, Airhome finally offered to send their cleaning lady with bedding but she would have arrived only at 11:20 PM long after our kids' bedtime. We finally had to make do with our own sleeping beds and Airhome did not even offer a refund.
Mathis
Mathis, 1-night trip
10/10 Exceptional
Jul 16, 2019
Awesome stay in Zug
Perfect place to stay in Zug: right in the city center and walking distance to the lake. The place was super clean and it had everything we needed for our family of 4. The lost is super responsive. Even when we emailed him in the middle of the night before we arrived he responded within a few minutes. We would definitely stay here again!
Joseph
Joseph, 3-night trip
10/10 Exceptional
Jun 21, 2019
Brilliant position and great place. Expedia has said I need to say more but as I am taking the trouble to actually fill this in for them, they can take a hike ! Surely I can say as much as I like, or not. (No reflection on the place which is still in a brilliant position and a great place)
Hilary
Hilary, 3-night trip
10/10 Exceptional
May 17, 2019
Very spacious and nice place. Located near the old city.
Verified traveler
4-night trip
10/10 Exceptional
Apr 21, 2019
Best room at Zug
It was great room and good location. Everything was organised and very clean. You can walk to lake within 5 min and there are many activities.