We came to Safed for the weekend and by coincidence had several events very close to it. Location was great, right, and especially that the old city was close as well, a 5-10 minute walk. The staff -- actually Sharon, the person we met (who is not on location), was prompt and courteous, and extended herself when we had a little bump in our arrival plans.
The room (Garden) was spacious and nicely decorated, with a small kitchen that worked out well for us. The bed was comfortable and the a/c worked well. The area was quiet, as expected. As other reviews noted, it was a little strange for the us to have the toilet and shower in the bathroom separated only by a curtain. We were concerned about flooding once we used the shower, but it did drain pretty well so it all worked out fine.
All in all I would recommend this for a small family who wants an affordable stay in a lovely setting!